Car Will Not Start Problems of Mercedes Benz C350

The contact owns a 2008 Mercedes Benz C350. The contact stated that while operating the vehicle, several electrical failures had occurred and on several occasions and the vehicle would not start. The contact replaced the fuel pump however, the failure continued. It was later discovered the cause of the failure was due to a faulty fuse. No further information was available. Additionally, the passenger's side headlight and windshield wipers had stopped working and the srs warning light was illuminated. The cause of the failures were not determined. The local dealer plaza Mercedes Benz located at 11910 olive blvd, creve coeur, mo 63141 and the manufacturer were notified of the failures. The failure mileage was 150,000.

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Eis and esl go bad, car will not start due to steering wheel locking.

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Vehicle failed to start/crank after only 28,000 miles. Cause was a failed esl (electronic steering lock) part of the electronic theft system that ties with the electronic ignition switch. The failure of this part disables the car and is unusable. This issue with this model, w204 - c-class 300/350, has an abnormal amount of reports via Mercedes Benz internet forums about this very failure. 13 pages worth on one. Given the low amount of miles on my vehicle, the failure rate seems unreasonably high. The part failure has nothing to do with the use/abuse of the vehicle.

The contact owns a 2008 mercedes-benz C350. When the ignition key was inserted into the ignition switch, a clicking sound was heard and the steering wheel seized. In addition, the contact stated that the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed that the electric steering wheel lock failed. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 100,000.

The contact owns a 2008 Mercedes Benz C350. The contact stated that while attempting to start the vehicle, the vehicle would not start as the srs warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,050.

My 2008 C350 failed to start without warning, I called aaa to come check the battery and they said the battery was good. I also noticed that my steering wheel would not unlovk when the key was inserted. I called aaa again and requested to have my car towed to the dealership to investigate the issue. The dealership called to tell me that my steering column and eis both failed and it would cost around $1500 to replace. I went on the mbusa forum website and found hundreds of owners that have had the same problem, I even saw a campaign number listed for the eis. If these defects are known issues and since they fail without warning and could cause the eis to fail and along with the steering column to lock while the driver is driving causing an accident or leaving a family stranded, I'm not to sure why this safety issue has not been recalled and addressed yet. Do we need people to die in vehicle accidents from these parts failing before we do the right thing and recall these defective parts? I'm very thankful that my parts failed when I wasn't driving because I might not be the one writing this complaint, it would be my daughters and wife writing and crying because a known defect was not corrected in a timely manner and it took my life and possibly others. Let's be proactive and not reactive!.

I had stopped to check the mailbox in the parking lot, turning the engine off. Upon return, engine wouldn't crank; windows wouldn't go down. Dashboard indicator & interior/exterior lights worked. Steering column locked; unable to shift gear from park. Towed car to dealer. I had only one key fob. They wanted to test a second one; since I didn't own one, they stated I should purchase one for $250 in case it was a fob problem. It wasn't. The eis--electronic ignition switch (they called it "steering lock" aka esl--electronic steering lock) is the cause, according to the dealership. They want $1100 for that issue, total of $1420 + tax.

The contact owns a 2009 Mercedes Benz C350. While parked, the vehicle failed to start. The vehicle was towed to a dealer who diagnosed that the electronic steering box and the electronic ignition switch (eis) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 83,000.

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Car was parked in a parking lot. I was 120 miles from home when the engine would not start -- even though the battery, lights, stereo, gauges, etc. All worked fine. Still, the engine wouldn't even crank, had car towed to an independent mercedes repair facility (it was a Sunday and the local mercedes service department was not open). The electronic ignition switch (eis) and other parts needed to be replaced at a cost of $1526. 94. Months later I visited the NHTSA website and learned that this is a common problem with this model of mercedes and that the manufacturer is refusing to pay for the repair. With a problem this widespread -- which can occur multiple times during the life of the car -- mercedes should foot the bill. I would have complained earlier but only now learned that many other owners are experiencing the same defect. My car had only 37,110 miles at the time. I should be reimbursed my mercedes.

I am attempting to leave office depot parking lot and my car will not start (no problem prior to going into the store!) I put the key in the ignition the lights, radio, dashboard all come on and I hear a clicking sound. However, the power windows don't work, nor the sunroof. After researching most of the night (couldn't rest) and most of the day, it appears to be the electronic ignition switch (eis) which is very costly! and there are tens of thousands of complaints over the span of years!!! the nightmare stories (I had deja vu. . . Exactly the same issue!) defiantly enough complaints about this issue that your organization should open an investigation. A demand for a recall is needed ASAP!!! price of replacement/repair could be from $1,100 to $2,200. . . . Ridiculous!!!!!!!!!!!!!!!!!!!!!!!.

I have a C350 sport, I went to start the car and the car didn't start. The lights came on, navigation came up, but it would not start. It seemed as if the car did not recognize the key; as the displayed message was "take key from ignition". The following day I paid someone to come out and look at the car, and it started right up. Battery tested normal and I thought it was a close call. Then I left to run errands and it wouldn't start and never started again. After paying $160 for the tow to the dealership; I was told if I did not have 2 keys then they can't test it. So after ordering a second key at $375; I found out it wasn't the key! if this car has so much technology in it, why can't you test the eis with a diagnostic computer, without blowing money on a $375 dollar key? after that failure I was told it was the electronic ignition switch. I have a 15 year old Toyota camry and the damn thing has never had 1 issue. I buy this car and at 89,000 miles the eis goes out. Poorly made and highly disappointed. The total cost for this joke was $1,780 and I didn't even get the oil changed! I think they do this to get more money, they should recall the eis and els in all mercedes that are having similar issues and not make the customer pay. It makes me not want to be a customer anymore because of this and their lack of wanting to take responsibility for their failure.

I went to start up my car, but when I inserted the key and turned it, the car did not start. Typically when I insert the key, there is a fast and strong sound that makes it seem like the car is locking in the key. This time, the sound was incredibly slow and weak, a sound that caused me to immediately know it was broken. Power was running through the car just fine though, but I was still stranded. I had the car towed to the dealer, and they said the electronic ignition switch (eis) and electronic steering lock (esl) had to be replaced.

When the key was placed in the ignition, the key was not recognized. The car would not start and the steering wheel remained locked. A message on the dash advised to remove the key. This was not a battery issue. The lights, radio and car locks worked fine. The car has been towed to the dealership and I am waiting for the outcome. It is interesting that the tow company that picked up my vehicle advised me that they had towed approximately 30 mercedes in the last 2 week and that approximately 20 of them were experiencing the same complaints. Prior to this occurrence, the weather had been unusually cold, down to the single digits. On the morning of the incident, the weather had warmed up. I have been reading that the trouble may be caused by the electronic ignition switch.