Starter Problems of Mercedes Benz C350

I had just stopped to put gas in the vehicle and upon completion I got back in the car to start it. When I turned the key, the car wouldn't start. I had headlights and my dashboard was partially lit up, but nothing else would work. I then called the mb road side assistance and a technician came out and determined it was not a battery or starter problem. The technician said that it was probably the eis since he had seen the same situation before. An hour later the car was towed to the dealership, and dropped off with much trouble since the steering column didn't function. Several days later I got a call from my service consultant, informing me that the car needed the ignition starter switch as well as the eis unit and two new keys needed to be programmed. The total was $2500. In the meantime, I found a TSB number 2008020003, dated March 1, 2008, documenting the exact problem I was having. It appears that it was a know problem even back in 2008. My car is in excellent condition and it has only 32,260 miles. Why didn't this become a recall? I also feel like I was robbed on the cost of the repairs. I'll never trust this car again and I'm not buying another mercedes.

See all problems of the 2008 Mercedes Benz C350 🔎.

I have a 2008 C350 with 81,300 miles. I drove the car home from school Thursday parked it in my parking garage went out this morning and it wouldn't start. The key locks and unlocks the doors the lights come on and the dash lights up. You can insert and turn the key but the car will not start. The steering wheel is locked and the drive is locked in park. I tried jumping and it did nothing I didn't think the battery was bad but went and had it checked anyways. The battery being changed. I check the fuses that are associated with the starter and they seem to be ok. I'm not sure what to do next and not excited about having it towed to the dealership. Any information would be helpful.