Mercedes Benz CLA250 owners have reported 63 problems related to electrical system (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Mercedes Benz CLA250 based on all problems reported for the CLA250.
The shifter randomly stops working so I could have the car in reverse and not be able to put it in drive and be stuck in traffic or vice versa. I can have the car and drive and not be able to put it in reverse. I'd be stuck in traffic very dangerous.
See
all problems of the 2014 Mercedes Benz CLA250
🔎.
What component or system failed or malfunctioned, and is it available for inspection upon request? the instrument cluster display intermittently failed, either showing incorrect information or going completely blank while driving. Yes, the component is still installed in the vehicle and available for inspection upon request. How was your safety or the safety of others put at risk? when the display failed, I was unable to view critical information such as vehicle speed, warning lights, and engine performance data. This posed a significant safety risk, especially while navigating traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? yes, the issue was reproduced and confirmed by a independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there were no warning lamps or error messages prior to the failure. The issue first appeared June 20, 2025 and began occurring intermittently before worsening over time.
See
all problems of the 2017 Mercedes Benz CLA250
🔎.
My 2016 cla 250 having multiple electrical and driving issues that are not recalled. I’ve researched online and found most of these issues are common. 1. Dashboard screen and radio console lights turn off completely. Usb connection triggers electrical symptoms. Front and back seat window control (driver) triggers electrical symptoms and sometimes corrects the problems. Trunk opens by itself while parked and/or stopped at red lights. The instrument cluster has times multiple warning lights turn on and stay on. At times the fuel needle drops completely down as if I have no fuel in the car. The instrument cluster lights stay on after I have turned the car off and locked it as if the system is confused. I have more issues but those are a few to name. I also have video and pictures to prove these things happen randomly then the vehicle can go back to operating normally. I’ve taken it to service and all they have done is reset the warnings.
See
all problems of the 2016 Mercedes Benz CLA250
🔎.
Check engine light with error code p052e. From my research, this is a very common issue with this engine and one that either has been recalled or is planning to be recalled. According to some online forums for Mercedes Benz, mercedes is being sued over this problem and has issued an extended warranty on certain models because of how common this problem has become. The list of models needs to be expanded to include other models experiencing the same problem.
See
all problems of the 2015 Mercedes Benz CLA250
🔎.
The contact owns a 2014 mercedes-benz Cla250. The contact stated while driving at approximately 70 mph, the vehicle stalled. The contact stated that when the vehicle stalled, an audible chime sounded, and the air bag warning light illuminated, and a red triangle symbol flashed on the instrument panel. The contact stated that the instrument cluster went blank, and the vehicle lost power steering assist. Additionally, the brake pedal was very difficult to depress. The contact was able to restart the vehicle after several attempts, and the vehicle returned to normal functionality. The contact stated that the failure reoccurred. The contact drove the vehicle to a dealer who diagnosed the vehicle and determined that the battery needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred and the vehicle had not taken back to the dealer. The manufacturer was not informed of the failure. The failure mileage was 76,850.
Vehicle performance issues - detailed timeline [xxx] •first issue occurred: the car wouldn’t start at a store. Engine turned over, failed to start. •after sitting overnight, it would start but stall after 10 minutes of driving. •parked the car and began using alternative transportation. •diagnostic tests by three mechanics revealed the following codes: op0087: fuel rail/system pressure too low. Op052e: crankcase ventilation (pcv). [xxx] •picked up the car from midland mercedes after repairs. Paid $3,069. 16 for crankcase ventilation service. •mercedes customer summary report had no reference to any fuel-related issues or the p0087 code. •drove 10 minutes to a gas station; the car wouldn’t start, repeating the same issue of why I brought it in to have repaired. •returned to the shop; said a new code came up and replaced the fuel pump: ocost of part: $670. 47 (no labor charged). I refused to pay $2200! [xxx] •finally after 3 months! I got my car and drove back to san angelo on half a tank, avoiding stops to prevent starting problems. I now had ptsd! •filled the tank upon arrival; no issues that day. [xxx] •on the way to work, turned on the heat and noticed: oa strong gas odor inside the car. Othe radio volume control wasn’t working, and the eco mode indicator wasn’t functioning as usual. [xxx] filled the gas tank halfway to reduce the gas smell. •1st start up cycle immediately after getting gas, no issue. •2nd start up cycle , the dashboard lights started flickering and all indicator lights came on. Traction control warning along with message to check the owner’s manual. Can not accelerate. Check engine light stays on. •3rd cycle start up, all lights turned off except the check engine light. •4th cycle start up, no check engine light this occurs every time I get fuel. I only get $10 at a time. Noticing the pattern, I coded the car. A new code came up. •p2187: system too lean at idle (bank 1). Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
1. What component or system failed or malfunctioned, and is it available for inspection upon request? the trunk latch system failed, causing the trunk to open unexpectedly. Yes, the component is available for inspection upon request. 2. How was your safety or the safety of others put at risk? the trunk opened while driving on [xxx], creating a significant blind spot. This occurred during high traffic conditions and forced me to move to the outer lane, which posed a risk to my safety and the safety of other drivers on the road. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? yes, the problem has been reported by many other owners as well, suggesting a widespread issue. Additionally, elite bmers & benz in spring, texas, inspected the car but could not immediately identify the problem. They need to conduct further research to determine the cause. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? the vehicle was inspected by elite bmers & benz in spring, texas. However, the problem could not be pinpointed immediately, and further research is needed. It has not yet been inspected by the manufacturer, police, or insurance representatives. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? there were no warning lamps, messages, or other symptoms prior to the trunk opening unexpectedly. The problem occurred without any prior indication. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
When we are driving the transmission slip intro neutral ramdomly message appear « do not shift in gear, visit dealer » we need to stop the car on the high way put it in park and after in drive . Its happen really often and my wife d’ont want to drive it any more because its to dangerous with kid, we need a solution.
Vehicle cluster lights go black while driving. . . Dangerous due to no fuel gauge. . No speed gauge. . . No speedometor. . No seat belt warning and no blinkers to exit highway safely. . . . There is a danger of crashing as vehicles goes hesitant during black periods. . . This is an ongoing problem with mercedes as documented for numerous years with numerous vehicle's and different models. The safety of my driving this vehicle has come down to your ethics. . Does mercedes value their customer [I think not] or does the safety of highway patrol ignore this dangerous and catastrophe accident waiting to happen. ? I really hope someone will be helpful and I do really appreciate your time to this issue. . .
See
all problems of the 2018 Mercedes Benz CLA250
🔎.
As I was driving yesterday afternoon, I heard a noise and normally we don't hear any type of noise or air coming into the car. I decided to open the sunroof to see if there was something wrong with it like if it was stuck open or if something was stuck in it, and the whole sunroof almost flew off the car. I had to pull over as fast as I could into the break down lane and it took me a while to close it and it still seems to be open, I didn't see anything stuck in the guide rails or in the area when closing it. I was very scared for the safety of my children and myself and for the other drivers on the highway. I have made an appointment so the shop and check the car out and run some diagnostics. There are no warning lights or messages prior to the sunroof almost flying off the car.
Nov 01,2023 manufacturer recall number: 2024010010 NHTSA recall number: 23v732 recall status: recall incomplete the manufacturer has failed and is unable to remedy this safety recall for my vehicle in a timely manner.
See
all problems of the 2020 Mercedes Benz CLA250
🔎.
The cluster panel lights that indicate speed, fuel, brakes, lights, turn signal, engine light, high beams and all other components of safety of car continue to black out altogether or flash on and off continuous while driving. Safety is an issue if your driving and cluster panel blacks out. You do not know the speed your driving at and no turn signals work. The problem was reported to mercedes and the software was reset. The problem continues to happen while driving and is dangerous on highways as speedometer and turn signals do not work. Gas gage spins from full to empty and brake and engine lights flash on and off or cluster again goes black. There are or have never been warnings. While driving it just happens. This has been happening on and off for a few months. Mercedes does not know the cause.
The contact owns a 2015 mercedes-benz Cla250. The contact stated that the air bag warning light was illuminated. The contact stated that the vehicle was previously involved in a collision, in which another vehicle crashed into the passenger's side of the vehicle, causing damage to the frame and headlights; however, the air bags failed to deploy. The contact sustained soreness in the neck and back and received medical assistance. A police report was filed, but the contact did not have the police report information available. Additionally, the contact stated that while driving at 65 mph, the vehicle stalled. The contact pulled to the shoulder of the road. The vehicle was able to restart; however, the failure recurred several times while driving. The contact related the failure to NHTSA campaign number: 15v662000(engine and engine cooling). The contact stated that the vehicle had leaked excessive oil onto the ground. The contact stated that the vehicle had failed to start while pressing the push to start button. The vehicle was taken to the dealer, where the contact was informed that she would need to pay a fee for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the vehicle. The failure mileage was approximately 80,000.
As I was driving, the car is on d but it slips into n and I cannot shift to any other gear accept p. This happens randomly and happened three times. I noticed the gla250 also had this issue. I have to turn off my engine and restart my car to get it running again normally.
Inside the car smells gas either idle or running. Dashboard lights flactuate and sometimes the gas gage doesn't show how much fuel you have left. Command system shuts off after 3 mins even the engine is on. But mainly, the gas smell in the car. Have trouble breathing at times and I don't haveany underlying condition.
My car randomly caught on fire, it was parked in my apartment garage for a week while I was out of town. I came back to use my car and my car remote wasn’t unlocking the car so I unlocked it manually. When I opened the car it wreaked of smoke, the windows were covered in soot, the visors were bubbled up, the passenger seat had a chunk missing. It was investigated by a car shop for my insurance and the car shop said they felt like the fire started from the wires under the passenger seat. Of course it was deemed a total loss and now I’m out of car. I hadn’t even had the car a year.
Back up camera stop working. Putting gear on reverse does not prompt the camera screen. Called dealer if there is a recall. No recall for this issue and not covered. Read online article that 2018 cla 250 are effected by this software error(issue). Want to get it fixed because this is a safety issue.
The contact received notification of NHTSA campaign number: 22v365000 (electrical system, communication) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
See
all problems of the 2019 Mercedes Benz CLA250
🔎.
I just got the vehicle it’s losing power already, I was driving up a hill as a school bus was behind me, and my car started losing power and rolling back. I have a transmission issue they sold it this way also electrical.
The contact owns a 2019 Mercedes Benz Cla250. The contact received a notification for NHTSA campaign number: 22v3650000 (electrical system); however, the parts for the repair were unavailable. The dealer had been notified about the recall and confirmed that parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.
My sister was driving across town and came across some uneven payment near a construction zone. She hit a small-medium sized pothole and it somehow triggered both the front and rear passenger airbags to deploy. There was no damage significant impact when it happened and no damage to the exterior of the car (tire, wheel, fender). It happened today (Saturday) so it was taken to a local independent repair facility. Will know more Monday. Parts available for inspection upon request, of course.
While driving the other day I opened the sunroof when it suddenly made a strange sound and stopped. When I tried to close it I noticed that the left side was raised but the right side was down. It made a whirring sound and moved a little but refused to close. When I got home and looked at it it looks like the windscreen has come loose and looks like it was pushed forward and broken by the linkage that makes the roof go up. It looks like the linkage is bending forward when I suspect it should bend backwards. This has been happening since I bought the car in 2016. Sometimes it opened and while driving I'm afraid it might blow out into the high way. Causing an accident.
The contact owns a 2018 mercedes-benz Cla250. The contact received notification of NHTSA campaign number: 21v058000 (communication, electrical system) however, the part to do the recall repair was unavailable. The contact called mercedes-benz of atlanta northeast (1705 boggs rd NW, duluth, GA 30096, (770) 279-3600) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While merging onto the freeway on 1/22/2021 the car's dashboard displayed "collision prevention assist plus inoperative " and the check engine light come on. When this happened, it prevented me from accelerating the car by pushing onto the gas pedal. This caused the car from behind to almost rear ended by car. I was able to drive onto the shoulder of the freeway and exit the freeway. I have taken this car to the mercedes dealership for repair but it is an ongoing issue even after various parts have been replaced.
1) the truck opens for no reason whether the car is parked or driven without trunk feature being activated. This happens when driving down a 4 lane highway at night and day. 2) collision prevention of light displayed & won't go off. (see attached). Google indicates that the passenger air bag has an issue.
My class c 250 2014 vehicle. Diving long distances on the interstate started hearing loud static over the speaker system. The radio was not on. The noise turned into a loud screeching/ static noise from speakers with an electrical burning smell filling the car's cabin. I pulled off-highway, turned the car off, the noise/ burning smell did not stop. I let the car sit for about 1 hour. After the car was turned off for 1 hour, the noise /burning smell stopped. This has become an ongoing issue; I have taken my car to the mercedes dealership. They have stated it could be the "star service" electrical problem, but no guarantees; in my complaint, there were no rectifying of on issue. My fear is electrical fire, while traveling. I commute by interstate daily.
The sunroof sounds like its coming out and leaking water.
See
all problems of the 2013 Mercedes Benz CLA250
🔎.
Right air bag malfunction error and check engine light for crank case. This is a very common problem that mercedes explained to me and also told me to check back for recalls because their vni system will probably show one.
The command unit reboots every 2 minutes with the car on or off. It kills the battery. This is a safety issue as the battery discharges. We have seen dozens of customer complaints online. Mercedes charged 157. 00 and wants another 500--600 for diagnostics. The car has 52,000 miles and just went out of warranty.
While the vehicle is stationary, engine off, all doors closed, and after locking the door using the Smart key locking button or the keyless locking function (touching the door handle), all four doors appear to be lock (can visibly see lock move down to lock position). However, without the Smart key nearby, the rear doors can still be open.
Multiple electrical failures, independent sensors failed prematurely. Air bags sensor, distance radar sensor, microphone sensor, ambient lighting fails intermittently, audio fails intermittently, ac fails intermittently, and engine turns off randomly. Possible defective body control module failure or electrical harness defects. Failures occur when stationary and moving. Mercedes benz refusing to investigate root cause of multiple independent system failures. These failure are highly unlikely to occur individually with automotive grade components with proper qualifications testing.
While driving 30 mph I received a red parking brake error and my car began to be very difficult to steer. I then pulled over and received a yellow pre-safe mode error which illuminated the check engine light, abs light, parking light. I took it took the dealer and was told it was a right tire sensor. This appears to be an ongoing problem with these cars and it's definitely not safe. This definitely needs to be recalled.
Last week on March 31st I went to turn my vehicle on since I wanted to move it from my parking spot in the neighborhood to my garage in order for me to go to the grocery store shortly with my 2 month old baby. As soon as I put the key in the ingnition slot and turn the key I heard like a zapping noise instantly and noticed in a matter of seconds smoke coming from underneath the steering wheel area. Sort of near the floor os the drivers side. I immediately hop out of the vehicle to see what had happened and where the smoke was coming from and just as quickly flames started coming from the same area as the smoke. I called 911 and in less than 3 minutes the entire inside of the vehicle was in flames, burning down. The flames then blew all the windows and moon roof trying to escape the vehicle and by the time the fire rescue came most of the vehicle was gone. I thank god I didnt get to move this vehicle as I had originially planned because it would have cost me my life and my families. I owned this vehicle only about 3 years and it never ever gave me problems. All of its maintanance was up to date and never had any electrical issues or major repairs due to anything. I am almost certain this was a fuse or electrical problem that caused the vehicle to burst into flames due to the zapping noise I heard as the vehicle was being turned on. I had been driving this vehicle perfectly fine which is why this came as a huge surprise. I want to make sure others are aware of this issue since its a huge risk. My specific vehicle has never had any recalls and im always checking and up to date with everything. I will be contacting the Mercedes Benz manufacturing company to let them know of this as well.
I signed a lease agreement with a mercedes-benz dealer on a 2020 cla 250 4matic car. However, due to a pending recall, the dealer cannot deliver the car to me (after a week of signing the lease contract) because mercedes-benz USA instructs them to hold the car before the recall issue is fixed. I searched on NHTSA. Gov, the recall "mbusa campaign number 2020010007 NHTSA recall number 20v045" was reported on Jan 27, 2020, while still "recall incomplete, remedy not yet available" on Feb 28, 2020. I ask NHTSA to act, and urge mercedes-benz USA to either release a recall fix ASAP or let the dealer deliver the vehicle to customer. Then, a customer can visit a dealer for a recall fix when the recall remedy is actually available.
Cars eco button fuses . Electrical fuse . Car stalls doesn't drive well since I bought it from mercedes dealership.
| Problem Category | Number of Problems |
|---|---|
| Electrical System problems | |
| Software problems | |
| Wiring problems | |
| Car Will Not Accelerate problems | |
| Starter problems | |
| Car Will Not Start problems | |
| Battery Dead problems | |
| 12v/24v/48v Battery problems |