Software Problems of Mercedes Benz CLA250

The contact owns a 2017 mercedes-benz Cla250. While driving 30 mph, the vehicle jerked and stalled, but was able to restart. All the warning indicators were illuminated on the instrument panel. Additionally, the radio turned off on several occasions. The vehicle was towed to open road of bridgewater (1250 us-22 bridgewater, NJ 08807, 908-213-5841) where it was diagnosed that the software needed to be updated and the battery needed replacement. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was 40,458.

See all problems of the 2017 Mercedes Benz CLA250 🔎.

I was driving on a main road when suddenly the car shuts off completely. I could not get it to start, nor put it on neutral gear, to at least push it away. A message in red pops up on the screen that says "service required, do not shift gears, visit dealer". I could not push the car at all, because the gear shifted automatically to parking and it won't move to neutral. I was stuck on the main road for 15 minutes. I was lucky not to get hit or run over by the incoming traffic. I caused a panic on the street because I was blocking it. Fortunately, a police car showed up, and the officer helped me by diverting the traffic away from me. I had the car checked two months prior to this incident at the dealer, and they told me that there is nothing wrong with the car, and that they have updated its software to the latest version. I had the car towed back to mercedes-benz now, and will wait the results.

See all problems of the 2014 Mercedes Benz CLA250 🔎.

The contact owns a 2014 Mercedes Benz Cla250. The contact stated that while driving approximately 30 mph, the pre safe function unavailable warning light illuminated and the vehicle stalled. The vehicle was able to be restarted. The failure recurred twice. The vehicle was taken to a dealer, who updated the computer system but the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.