Structure Problems of Mercedes Benz E320

Front spring perches must have been rusted at the welding seam. When I was driving at 35 mph I heard a big snap and the front of the car hit the ground at which point I lost steering control. The front perches must have dislodged and almost caused accident while I was driving. This is a vital part of the suspension/steering system and should be recalled. The dealership would not help out replacing this part. This is clearly a manufacturing issue and should be recalled. Luckily I was driving on a local road, or it could have caused an accident or death, at which point they would have had a lawsuit on their hands. I also had 2 additional passengers at the time of the occurrence. This event could have been prevented by a recall as I've also heard the same issues from other owners. The car is a Mercedes Benz 1996 E320 with 134,000 miles on it.

See all problems of the 1996 Mercedes Benz E320 🔎.

The contact owns a 1996 Mercedes Benz E320. The vehicle was at the dealer to have the bumper repainted due to a crash. The dealer noticed rust on the trunk of the vehicle. The failure mileage was 111,896 and current mileage was 116,772. Updated 07/29/08 the consumer stated there was rust on the vehicle in 3 placed. Updated 07/29/08.

Car (1997 e 320 with 90k miles) was in for routine 90k maintenance and mechanic found cracked spring perch assembly. Dealer called to tell me it must be fixed, car is unsafe to drive and that a fatal crash could result at high speeds. But told me that because car is out of warranty, they will not pay for it. Later told me they will pay for half as part of "goodwill warranty. " half??? what if there was a crash due to this? what if I had not brought it in for routine service? I was told by an unnamed source at the dealer that they see "tons of these problems with the e class, from 1996-2000 models. " he also said that there should be a recall on the affected e class. Another service manager told me that they have no idea when the other one could break. But that they would not proactively replace it before it shows signs of trouble. He basically told me that I should take the 50% goodwill warranty and shut up or they would pull the offer off the table!!! unbelievable that a company like Mercedes Benz would tolerate that kind of customer abuse from a punk service manager. I thought I would be a lifelong mercedes customer, but after this horrible customer service, I will never buy another. Too bad, because the loaner car I am driving while my repair is being done is a fantastic car (I'm in the market for a new one) and I'd buy one tomorrow if it were not for this. Instead, I will be buying a Lexus. Mercedes should be very concerned about safety with this well-documented problem instead of protecting corporate profits. Shame on you Mercedes Benz. This is bad business.

See all problems of the 1997 Mercedes Benz E320 🔎.

There was a reflector of the window on the driver side that reflected in the side mirror. When the consumer rolled the window down the reflection was gone. The reflection of the dashboard was also seen in the window.

See all problems of the 2005 Mercedes Benz E320 🔎.