Side/window Air Bag problems of the 2011 Mercedes Benz E350

I was driving home from work at approximately 1:30 pm on a clear, sunny day, about a minute away from my home. The road conditions were good, and there was no traffic. I stopped at the corner to make a left turn. As I proceeded to turn, the car suddenly accelerated. I immediately applied the brakes, but they did not engage. I had no control of the car. It jumped the curb ( caught on property owner's camera, going air born) , as I continued to brake as hard as I could with the car increasingly accelerating. I crashed through a fence and hit a pole which stopped the car deploying both driver side airbags. There was severe damage to the front right side of the car, and it was totaled. I was taken to the hospital via ambulance. My injury was diagnosed as acute l1 compression fracture along the superior endplate with mild anterior wedging. I was referred to an orthopedic specialist and have not returned to work due to pain and elevated blood pressure. To make matters worse, two days later I was issued a warning for failure to control speed!@&!.

I have received a letter from Mercedes Benz USA, dated December 2017, informing me (again) that the driver's side airbag is on recall, but that no part is yet available for replacement. I am to be notified when part becomes available. The problem is that I live on kaua'I and the nearest authorized mercedes dealer is Mercedes Benz of honolulu. It would cost me several hundred dollars to have the car barged to and from honolulu and would be a great inconvenience as both I and my spouse are disabled. I would request that I (and other mb owners on the island) receive the part when it becomes available and take it to the on-island garage that handles repairs of mercedes and other such vehicles, as there is no local dealer.

I have contacted mercedes repeatedly for 18 months about recall of passenger side airbag. I keep being told that they do not have the parts to fix it. I am issuing this complaint because I know of others (Honda) that seem to be able to get the parts and do the repairs. I am concerned about passenger safety and my wife will not ride in the car because of this. What can I do or can you help me get the necessary repair?.

The front passenger side airbag was defective and needed to be replaced. This is a manufacturer's issue and the cost of replacement should be paid by the manufacturer. The vehicle is a 2011 with 42,000 miles and never been in an accident. ## VIN passed ## Mercedes Benz e 350 cabriolet ##.

Takata recall my year of car, zone and being driver's side airbag should make my car a priority in the recall. It has been 2 years since the initial notice of a recall. I have filed a previous complaint with NHTSA- when is real action going to happen this is not ok to give dates car will be fixed last time was March 2018 but now may 26th and nothing again!!.

Takata recall driver side air bag recall sent in Feb. 2016 and recall on passenger side air bags on Mar 2016 however we have yet to get issue resolved. Contacted dealership many times without any useful information on the replacement of the air bags.