Spare Tire Problems of Mercedes Benz E350

Subject: forwarded from fmcsa regarding consumers complaint about Mercedes Benz tires. 2011 Mercedes Benz E350. The consumer stated he purchased the sport package vehicle, two years ago. He had chrome put on the wheels; the alloy wheels were original. Just chromed on the exterior. When the weather changed, the tires deflated and the vehicle was taken to the dealer, to have the tires filled with nitrogen. Several months later, the consumer ran over a pot hole and two wheels and two tires had to be replaced. In June 2012, his wife ran over a pot hole and the wheel had to be replaced and the tire re-mounted, while driving home, the re-mounted tire went flat, and the spare tire had to be placed on the vehicle. When the consumer's wife went to the dealer, they informed her she would have to purchase a new tire. On October 19, 2012, the consumer's wife went over a speed bump and the wheels and tires were crushed. The vehicle was towed to the dealer. The consumer's wife did a search on problems with wheels and tires and found multiple stories from other Mercedes Benz owners. The dealership replaced all the low profile tires as well as the wheels, which were more substantial.

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