Front Suspension Problems of Mercedes Benz E500

Mercedes Benz E500 owners have reported 4 problems related to front suspension (under the suspension category). The most recently reported issues are listed below.

1 Front Suspension problem of the 2003 Mercedes Benz E500

Failure Date: 09/09/2010

Airmatic suspension leak caused call to pull to one side. Could have pulled me left of center, luckily, on a side street at failure point. No warning at all. Car depicted "stop, vehicle too low" as warning in dash after the failure. Car required towing. Vehicle has 61000 miles on it. Friends at work have similar car and most have experienced this failure.

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2 Front Suspension problem of the 2003 Mercedes Benz E500

Failure Date: 08/20/2010

I was traveling on I-65 from lafayette to indianapolis in my 2003 e-500 mercedes- benz. Driving at highway's posted 70 mph speed the car suddenly pulled from the fast, left line that I was traveling into the right line casing the other vehicle traveling on the right line to turn into an emergency shoulder and consequently in to the ditch in collision avoidance maneuver. The reason for my vehicle's sudden change in steering and handling characteristic was an unexpected, instantaneous failure of an air strut on the front/right side of the vehicle. My on board computer never indicated any malfunctions until the moment of an actual incident. My car is well, dealer maintained 2003 mercedes e-500 with only 36,000 original miles. The m-b dealer never indicated a need to replace air shocks for any reasons. After the near collision experience I have researched an internet and learned that the premature air shocks failure is a very frequent occurrence among the owners of mb vehicles with air suspension. I'm an original owner of e-500 and after this traumatic experience I have lost a confidence in safety of this particular vehicle because the other shocks/struts could suddenly fail the same way the first one did. Are the air struts are having a design/manufacturing defect? the vehicle is out of warranty and local dealer is asking over $ 1800 to replace a strut. Thank you.

3 Front Suspension problem of the 2004 Mercedes Benz E500

Failure Date: 08/31/2009

E500 4matic suspension failure - front airmatic suspension collasped. Car can not be driven.

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4 Front Suspension problem of the 2003 Mercedes Benz E500

Failure Date: 07/23/2008

My car (2003 mercedes E500) has had 3 of the 4 airmatic shocks fail in 50k miles. Each time, the car is not drivable and must be towed. Two of the failures occurred while driving. The front wheels cannot be turned when this occurs without damage to the fender a dangerous situation. 1 of the repairs was performed under warranty. The other two repairs cost $3000. Calls to the dealer and Mercedes Benz of north America to request a warranty repair were refused. Review of online forums for mb owners indicates many owners experience the same problem.


Other Common Suspension related problems of Mercedes Benz E500



E500 Service Bulletins
E500 Defect Investigations