Mercedes Benz E550 owners have reported 1 problem related to adaptive equipment (under the equipment category). The most recently reported issues are listed below.
The incident occurred on Wednesday, January 14, 2015 at 8:00 am est. I was traveling on indiana highway. The incident occurred as I was listening to the radio while driving the speed limit of 70 miles per hour. As I was driving, all of a sudden there was a loud explosion. I swerved to the left in the vehicle because I was unsure what the explosion was or came from. As soon as I heard the explosion, thick pieces of glass fell from the sunroof. Large pieces of glass fell on the back seat. Glass fell on the passenger side as well as pieces of glass fell on my shoulders and on the driver's side floor. I looked around my surrounding to determine where the noise could have came from. There was no indication of outside forces. I was very nervous, this never happened to me before. I pulled over at the next exit and evaluated my vehicle. I was in amazed because the sunroof had a whole the size of a basketball. I called the nearest Mercedes Benz dealership to schedule an appointment. The only appointment they had available was for Friday, January 16, 2015. On Friday, January 16, 2015 I took my vehicle to Mercedes Benz and also contacted headquarters to file a complaint. This incident was not caused by my actions, nor external factors but the manufacturing or design defect of this vehicle. I have conducted further investigation into this matter and have evidence of other Mercedes Benz owners whom this same problem occurred. I spoken with Mercedes Benz regional manager mary m. On January 27, 2015. She stated Mercedes Benz will give me $1,000 towards the repair if I sign a waiver not to sue. I rejected this offer because there is a defect in Mercedes Benz vehicles.
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all problems of the 2010 Mercedes Benz E550
🔎.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems | |
| Adaptive Equipment problems |