Side/window Air Bag problems of the 2011 Mercedes Benz GLK350

Two problems related to side/window air bag have been reported for the 2011 Mercedes Benz GLK350. The most recently reported issues are listed below.

1 Side/window Air Bag problem

Failure Date: 06/01/2016

Takata recall: NHTSA recall # 16v-081 the manufacturer, mercedes-benz, is unable to remedy the safety recall for my car. It has been over a year since I received the first recall notice for the driver-side airbags and nothing has been done. I contacted mercedes-benz several times. They do not have the parts to repair the air bags yet they have the time, resources and technologies to develop and produce new cars. Knowing that I am driving a car with defective air bags that could injure or kill is causing me a lot of stress and anxiety. I bought this car several year ago with the idea that my son would drive it. This car is unsafe and deadly. The deployment of the airbag can result in metal fragments striking the driver or passengers. It is unacceptable that, almost 2 years after the takata recall, nothing has been done by mercedes-benz and that I am left with a car that is hazardous.

2 Side/window Air Bag problem

Failure Date: 05/10/2016

Takata recall_ I initially received the recall in may, 2016 for the driver side air bag problem, then again, in August, 2016 adding a problem with the passenger side airbag. It has been over a year and plenty of time to repair the problems. As of today, 7. 12. 2017, no resolution has been made. This is a very dangerous problem and should have been fixed by now. I contacted mercedes on 6. 19. 17, they stated that the problem is being worked on and that "no mercedes has had this problem occur", that is all well and good but I do not want to be the first. Once again, since this is a deadly problem it should have been resolved. Thanks joe alexander.


Other Air Bag related problems of the 2011 Mercedes Benz GLK350



GLK350 Service Bulletins
GLK350 Defect Investigations