Front Seat Heater/cooler Problems of Mercedes Benz R350

The contact owns a 2007 mercedes-benz R350. Five minutes after the contact activated the seat warmer, she smelled an abnormal burning odor. When the contact attempted to exit the vehicle, her jacket was stuck to the seat. Upon inspection, the contact noticed a hole in the seat and jacket. The contact sustained minor burn injuries. It was unknown if medical attention was required. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 148,000.

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The contact owns a 2007 mercedes-benz R350. While driving approximately 20 mph, the inside of the vehicle filled with smoke. The contact noticed that the driver's seat caught fire. The contact stated that the seat warmer was activated and, once the seat warmer was deactivated, the fire extinguished independently. There were no injuries. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

I noticed I was getting burned on my upper hip when the seat heater was on. Thought it was the metal trim on my jeans getting too hot but discovered the seat heater had burned a hole through the seat and smelled like a fire. I turned it off and now do not use the seat heaters. It got hot in a few minutes after starting.

Tl-the contact owns a 2006 Mercedes Benz R350. The contact stated that the front driver's side seat back and cushion heater was activated while driving approximately 25 mph. A burning odor emitted inside of the vehicle. The vehicle was maneuvered to the side of the road. The contact sustained minor burns to the back area that did not require medical attention. There were no flames visible. The fire department was not called to the scene. The seat heater was immediately deactivated. The vehicle was taken to the dealer where the seat and heating unit were both replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000. Js.

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While driving, smelled burning odor but saw no smoke or fire. Driver's side seat heater was on at time odor was noticed. Turned it off immediately and stopped vehicle. Odor went away but noticed upper left of seat back had two burn holes. Made appointment for service.

2007 Mercedes Benz R350. Consumer requests an investigation of faulty seat heater element in vehicle. The consumer stated as she was driving with the seat heater on, she suddenly noticed smoke around her head and realized that it was coming from over her shoulder. She immediately turned off the seat heater and after a few minutes the smoke stopped. When she exited the vehicle, she noticed a burn hole in the upright part of the seat. The consumer took the vehicle to the dealer, where she was informed the seat heater was the cause of the hole and smoke.

The contact owns a 2006 mercedes R350. While sitting in the vehicle with the heated seats activated, the contact could smell and see smoke as the seat began to burn. The vehicle had not been taken to an authorized dealership at the time of the complaint. The current and failure mileages were approximately 49,000.