Seats Problems of Mercedes Benz R350

Mercedes Benz R350 owners have reported 11 problems related to seats (under the seats category). The most recently reported issues are listed below.

1 Seats problem of the 2006 Mercedes Benz R350

Failure Date: 06/15/2017

The heated seats were turned on the driver seat while waiting in line at a fast food drive thru on June 15, 2017 around 1:00am. I pulled of after getting my food. Then while I was leaving the parking lot I started to feel really warm on my back and side, hotter than normal. I started to smell smoke! I pulled over quickly and got out of the car and I realized my clothing was smoking and the back of my seat was on fire. The fire went out and my jacket and t shirt had burns and ashes on them and my driver seat had large hole in it.

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2 Seats problem of the 2007 Mercedes Benz R350

Failure Date: 02/03/2017

Got in my car and turned on my seat warmers and proceeded to drive. After driving for 5 minutes I noticed a smell, though it was the fumes from the car in front of me. I kept driving and then I felt some discomfort on my lower left upper hip area. Felt like something was biting me. By this time I was a major highway and kept feeling discomfort. . . . Got to my destination and proceeded to get out of the car and my coat was stuck to the seat. I turned around and to look at the seat and there was a hole in the seat and my coat. The discomfort I felt was the burning from the seat.

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3 Seats problem of the 2007 Mercedes Benz R350

Failure Date: 10/14/2016

The contact owns a 2007 mercedes-benz R350. While operating the vehicle, a burning odor was present inside the vehicle. The driver later noticed that the driver side lumbar area of the front driver seat became extremely hot and burned through the leather seat and the clothing worn by the driver. There were no injuries. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 104,000.

4 Seats problem of the 2006 Mercedes Benz R350

Failure Date: 11/14/2015

Tl- the contact owns a 2006 Mercedes Benz R350. The contact stated that as she parked the vehicle, she noticed that the driver's seat got hot and burned through, creating a whole on the seat. There was no warning indicator. The manufacturer was made aware of the failure and referred the contact to a local dealer. The dealer did not help: was rude and unable to diagnose the failure. The vehicle was not repaired. The failure mileage was 126,000. Fe.

5 Seats problem of the 2006 Mercedes Benz R350

Failure Date: 03/11/2013

I started my 2006 mercedes-benz R350 and activated the driver seat warmer on high. After approximately 2. 2 miles into my drive (speed 30-45 mph) my seat felt very hot on my lower left side near my waist line. I reached back while driving to feel how hot the seat was and was surprised by a very hot sensation as though I had touched a hot needle. As I continued to drive and pull my body forward I noticed smoke rising from behind my left shoulder. I immediately pull over onto a left side street and put the car in park leaving it running and jumped out of the seat. There was a large hole burned in the leather and it was still smoking. I patted the area down with my hand to notice a glowing orange spark and it continued to smoke. I reached in and turned off the heated seat button by cycling it though the 2nd and 3rd levels. The seat finally stopped smoking. I let the hole in the seat cool down. Checking my clothing I realized I had a hole and several melted spots on my polyester vest I was wearing. Upon coming home I noticed also a hole in my light cotton sweater that was worn under the vest two days prior to this incident I had felt the seat was hot in the same area but thought my shirt at the time was raised exposing my skin to the seat.

6 Seats problem of the 2007 Mercedes Benz R350

Failure Date: 02/03/2013

I turned on the seat warmer and a minute later I smell something burning and I look to the side and there was smoke coming out of my jeans and I got out of the car and I see smoke coming out the drivers side seat. I immediately turned off the car and it open a small hole in the drivers seat.

7 Seats problem of the 2007 Mercedes Benz R350

Failure Date: 01/12/2013

My wife was driving our mercedes R350 with two of our children and noticed a burning smell in the vehicle. After stopping the vehicle, she soon realized that the heat warmer on the seat had burned a hole in the seat and singed her sweater leaving a black mark. She turned off the seat warmer to avoid any further issues, including the potential of a fire or an injury to her. The dealership said that because the car was out of warranty the repair would be $1,200. When we passed on the item and said we simply would stop using the warmer, they offered 2/3 assistance (1/3 from the dealership & 1/3 from mercedes) with us paying the remaining 1/3. We accepted the offered and had the seat repaired. However, the situation could have been very dangerous had a fire occurred, had she been burned or had she lost focus on the road causing an accident. I am appreciative that the dealership is doing what they can to help address the issue, however, I believe the manufacturer needs to take responsibility in this situation - especially since I've read multiple accounts of very similar incidents in mercedes vehicles.

8 Seats problem of the 2007 Mercedes Benz R350

Failure Date: 03/05/2012

The contact owns a 2007 Mercedes Benz R350. The contact stated that while driving 75 mph, she began to smell a burning odor. The contact stopped the vehicle and noticed that her coat was on fire. Upon further examination, the contact noticed that the backing of the front driver's seat was burned due to the seat warmer. The manufacturer was made aware of the failure and the contact was awaiting a response. The vehicle was not taken to have the failure diagnosed or repaired. The failure mileage was 100,000.

9 Seats problem of the 2006 Mercedes Benz R350

Failure Date: 12/26/2011

The contact owns a 2006 Mercedes Benz R350. The contact stated that while driving 10 mph with the driver side heated seat warmer activated, the seat started to burn and smoke was emitted into the vehicle. The contact mentioned that she was able to extinguish the fire by turning off the seat warmer. The contact suffered minor burns to the hip and fingers. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was made aware of the failure who advised the contact that they would contact her at a later date. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 55,000.

10 Seats problem of the 2007 Mercedes Benz R350

Failure Date: 03/08/2010

Drivers seat caught on fire while driving. It is believed the seat warmer malfunctioned.

11 Seats problem of the 2009 Mercedes Benz R350

Failure Date: 10/01/2009

Wife is disabled with a back injury lumbar support has failed 4 times in 7 months part was finally ordered from germany and the item seems fixed whining noise comes from under the hood. Mercedes engineer says it is a ac pressure release valve. . . And refuses to fix it again. . . . . Car was in the dealership 4 times for this.

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Other Common Seats related problems of Mercedes Benz R350

Problem Category Number of Problems
Seats problems
11
Front Seat Heater/cooler problems
7
Mid/rear Seats Assembly problems
1

R350 Service Bulletins
R350 Defect Investigations