Carrier/rack Problems of Mercedes Benz S550

I woke up one morning and was astounded to find a long diagonal crack across the panoramic sunroof of my 2016 mercedes-benz S550. I contacted mercedes and was told to bring the car to a dealership for evaluation to determine whether this was due to outside influence or a manufacturer's defect. They determined that it was a "stress crack" and stuck me with a bill for $13,000. This is a 2016 model car with 50k miles on it with a sunroof that spontaneously cracked. What if my wife and young children were in the car when it started to crack? the response from mercedes is unacceptable. This is a very dangerous manufacturer's defect which must be addressed before someone gets seriously hurt.

See all problems of the 2016 Mercedes Benz S550 🔎.

In 2018 I had a cracked windshield, they told me a small rock hit my windshield, had it repaired at the m benz dealership, then in 2019, August I had the same thing happen to my windshield, they said the same thing, had ihem repair it again, September 2019 & October 2019,had a cracked windshield with an explosive sound, had it repaired, that's 3 in a row at the same dealership, they brushed me off after I complained to them, saying it was " pure bad luck" 3 in a row in Aug,sept, & oct 2019. The vehicle was in motion on surface roads & a highway too at the time of ocurence, it was a small sound followed by a explosive sound & cracks about 10" long appeared on my windshield, the dealership was totally unhelpful, spent $10,000/ repairing it, & when asked "did anybody have a similar experience , 3 months in a row" they said no. I complained to the service manager, saying the glass was defective, but to no avail, so I talked to the m benz distributor in georgia , but he was evasive too. I then wrote to the ceo in stuttgart , but they said they were too busy with other things, I explained to them that this was a safety & health hazard, they were nonchalant about it.

See all problems of the 2017 Mercedes Benz S550 🔎.

I have 20 inch wheels on the car and in three years I have had three wheels crack. To date no accidents have occurred but I am afraid of a catastrophic wheel failure at 75 miles per hour.

See all problems of the 2011 Mercedes Benz S550 🔎.