Engine Exhaust System Problems of Mercedes Benz S600

Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). 2001 Mercedes Benz S600 oil cooler, leaking suddenly, 1 quart of oil every 2 days (25 to 50 miles. ) very strong smell of burned oil upon exiting car. Normal driving. No reason for leakage, no accidents, serviced regularly and on time. Concerned about oil hitting the exhaust, resulting in a fire. A friend had his mercedes catch on fire, on the freeway, because of the same problem, total loss of car, but driver was able to escape. Mercedes estimates repairs to be between $8,000 & $10,000. . . . . To fix an oil leak !!!!! took it to an independent mercedes repair shop, was told this is a very common problem with the S600's, an engineering defect that should be more than sufficient to generate a recall. (said, unfortunately, repair shops love it, $10,000 jobs are few & far between. ) upon checking on various web sites and 'googling" the problem, I see that this is a very common complaint. Others have mentioned filing a complaint with you, yet I do not see any references to them on your site. What is the process for complaints to be able to generate recalls? please respond to my complaint , I want to be sure that it has been received and read. [xxx].

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Oil leak from the oil cooler collector at the back of the engine. The oil runs down the exhaust pipe.