Fuel Pump problems of the 2002 Mercury Cougar

The contact owns a 2002 Mercury Cougar. The contact stated that while she driving at 30 mph, the vehicle hesitated and jerked. The vehicle was taken to an independent mechanic who replaced the fuel pump. However, the failure was not corrected. The manufacturer advised that the vehicle was not included in recall NHTSA campaign number 04v421000 (fuel system, gasoline). The approximate failure mileage was 29,000.

2002 v6 Mercury Cougar chugs and stalls out at or below half tank of gas. Engine light diagnostic read out indicates replacing fuel pump, regulator, pressure sensor, or O2 sensor. Have replaced fuel pump however issue remains. Called Ford regarding recall in Aug 2004, but am told that my VIN# was not affected by this recall. Reading the description of the recall sounds all too familiar though.

The contact owns a 2002 Mercury Cougar. The contact stated that the vehicle began to lose power while driving, which made it difficult to steer the vehicle. He experienced difficultly pulling the vehicle to the side of the road. After approximately 15 minutes, the vehicle was able to be restarted and operated normally. He drove the vehicle home and later called the dealer. The dealer advised him to bring in the vehicle and they made repairs at the cost of $697. The failure was identified as being included in NHTSA campaign id number 04v421000 (fuel system, gasoline). The failure could cause engine hesitation, loss of power, surging, and other similar symptoms. Over time, the filter may become sufficiently blocked and cause the engine to stall. The failure mileage was 84,000 and current mileage was 86,000. Updated 07/16/lj the bushings and clutch were worn. The fuel pump and fuel sender were replaced. The engine light was on. The dealer replaced a leaking intake. Updated 07/16/08.

Purchased this used vehicle -- 3 days later, car would not start -- motor turned over, if was not getting gas. Brought gas to the car, it had only 1/4 of a tank, put more gas in, it eventually started. Took it for a diagnostic test -- fuel pump not functioning correctly. Recall 04n02 was issued for this model/yr car, not this vehicle VIN number, therefore Ford will not stand behind this car problem and pay to have it fixed.

The contact owns a 2002 Mercury Cougar. The contact was unable to start the vehicle after it was parked overnight. The dealer stated that the fuel pump caused the failure. As of December 28, 2007, the dealer had not replaced the fuel pump. The dealer stated that his VIN was excluded from NHTSA campaign id number 04v421000 (fuel system, gasoline:delivery:fuel pump). The current and failure mileages were 45,000.

Loss of power, surging, so I took to dealer they changed fuel pump supposedly and filter and transmission fluid. One week later I took it back because it continued to do the same, they said they checked a wire to fuel pump and changed a spark plug, and here it is another week with the same symptoms.

The contact owns a 2002 Mercury Cougar. While driving at any rate of speed, the vehicle will hesitate, surge, and lose power. The dealer stated that the vehicle is not a part of recall # 04v421000 (fuel system, gasoline). The VIN and # of cylinders were unknown. The current mileage is 69,470 and failure mileage was 60,000.

I own a 2002 Mercury Cougar VIN 1zwft61l725610750. In 2/06 my car began to intermittently hesitate when accelerating. Over a few week's time, the problem worsened to the point that the car would hesitate, then surge ahead, and couldn't be controlled. On 3/7/06, I was driving on I-95 in s. Fla. , and my car hesitated and surged in rush hour traffic. The surging caused a near miss with the car ahead of me. The car sputtered and I pulled off to the side of the interstate. On the shoulder, the car backfired, then shut off. I turned off the ignition, waited 15 minutes, then restarted the car. The engine ran, so I continued on my way. Within 15 minutes, the hesitation and surging started again. At this point, I drove straight home. Along the way, the car shut off 3 more times. Once home, I contacted my dealer, maroone Lincoln Mercury in n. Palm beach, fla. The service advisor told me that my car was not covered under any recall, and I would have to pay for repairs. I then contacted Ford motor company who made note of my complaint and told me of a safety bulletin for the 2002 Mercury Cougar fuel delivery module. However, I was told my car would not be repaired under the safety campaign bulletin. I contacted a local repair shop, wynn performance in belle glade, fla. For their diagnosis. Wynn performance verified that my car was hesitating and surging and that a safety bulletin existed for my car's model year. Wynn performance obtained a genuine Ford motor company fuel delivery module and replaced the defective unit. The technician pointed out that the old module and the new unit had significant differences in design. I tested the car and was satisfied that it worked correctly. To this day, my car does not surge or hesitate. Replacing the fuel delivery module corrected the problem, but I incurred more than $400 in out-of-pocket expenses for the safety upgrade. I am upset that Ford motor company and maroone Lincoln Mercury disregarded my safety and ignored their bulletin.

The contact stated there was recall 04v4210000 concerning fuel pump failure for the year, make, and model of vehicle, but, this vehicle was not included in the recall due to VIN. The car was leaking as though it was running out of gasoline. The service dealer stated the fuel pump and fuel filter needed to be replaced. The service dealer replaced the fuel pump and fuel filter. This did remedy the problem. The service dealer and manufacturer concluded that this specific vehicle was not included in the recall.

The consumer owns a 2002 Mercury Cougar. The consumer stated that the vehicle hesitated intermittently followed by a loss of power. While the consumer's daughter was driving the vehicle it stalled in the middle of traffic. None of the warning indicators informed the consumer's daughter that the engine was going to stall. The vehicle would not restart, it was towed home. The vehicle was later towed to a local repair shop ,and the mechanic determined that the fuel pump needed to be replaced, and there was no gasoline flowing to the engine. Recall 04v421000 had been issued for this year, make, and model, but the consumer's vehicle was not included due to VIN. The consumer would have to pay to have the vehicle repaired.

The consumer requested reimbursement for having the fuel pump replaced on her 2002 Mercury Cougar. Recall campaign# 04v421000. The vehicle died while in motion and the engine light had come on.

6 months after I bought the car I noticed that after fueling that the fuel gauge still stayed on empty after a while it corrected itself but after that now everytime that I put fuel in the car it registers either empty or only half full. The dealership told me that Cougars are known for theri fuel pump problems. Upon further inspection of the car they stated that they could find nothing wrong and to watch and not overfill the tank. To this day the fuel gauge is still wrong. After that the paint on the hood of the car started peeling. I took it to the dealership and after some harsh words and weeks of waiting they took it in and repainted the hood which now is a slightly different color that the rest of the car. Then 6 months after that the car started hesitating on acceleration and would spit and splutter and quit in the middle of the road. I took it to the dealership and they put it on the machine and found that a component in the computer was out so they replaced it. Then one day as I was driving it my break pedal went almost all the way to the floor. I almost hit several cars trying to get it stopped I had it taken to a nearby garage and I had no break pads on the front or the back of the car also I had to have my rotors replaced( which is not covered by a warranty) however, there was no grinding no warning, nothing to indicate that a car with only 20,000 miles on it would have brake problems. After those were fixed I was driving to class one evening in heavy rush hour traffic and turned to into a parking lot my steering wheel immediately made this loud popping noise and locked to the left and sent me into a 360 degree spin into a crowded parking lot. I had the car towed to the dealership where it now sits unable to drive because the steering wheel and front wheels are locked to the left with no explanation of why it happened.

As listed I have a 2002 Mercury Cougar and I have experienced all of the problems (fuel pump, steering column, airbags. . . . . . . ) I have had the car towed three times and have been to the dealer on 20 occasions.

Fuel pump was replaced twice because fuel gauge was not reading correctly. After the second replacement, while driving 70 mph, vehicle shut down and wouldn't restart. Vehicle was towed to the dealer, who stated that fuel pump needed to be replaced again.

Fuel pump had failed, causing te vehicle to shut off. Dealer notified.

The contact owns a 2002 Mercury Cougar. The contact was driving approximately 60-65 mph when the vehicle became hesitant and would decelerate independently. The vehicle was taken to the dealer where he was advised that the air conditioning clutch would need to be replaced. The vehicle was repaired yet the failure persisted. The vehicle was taken to a second dealer where unknown repairs were made. The vehicle was repaired several times but to no avail. Most recently, the contact was advised that the fuel pump would need replacing. The vehicle was not repaired. The contact referenced NHTSA campaign id number: 04v421000 (fuel system, gasoline) and was advised by the dealer and the manufacturer that his vehicle was not included. The contact stated the consequence stated in the recall was the same exact failure he had experienced since 2003. The failure mileage was 20,000 and the current mileage was 105,000.

The contact stated fuel pump failed and he had it replaced once. There was NHTSA 04v421000. However this vehicle was not included in the recall. The dealer was not contacted. The manufacturer informed him the recall did not include this vehicle due to VIN.

I have a 2002 Cougar with 60k miles and I've already replaced the fuel pump,power steering pump, and now the heater core is clogged. Although Lincoln/Mercury is the only one to work on the car, the warranty wont cover a clog. They will cover a leak. . . But not a clogg. How asinine is that? fidelity warranty service is a joke!.

While driving 75 mph vehicle stalled. Consumer tried to restart vehicle, but was unable to restart it. Vehicle was towed to the dealer for inspection, and mechanic determined that fuel pump needed to be replaced. Consumer had fuell pump replaced four times.