Sun Roof Problems of Mercury Cougar - part 2

Sunroof opens when switch is pushed. Then when switch is pushed the sunroof will not close. You can hear the motor trying to work to close the sunroof but it just never happens. After waitng a few hours to a couple of days and then try to close the sunroof by pushing the switch, the sunroof will close. The dealership said that the entire motor needed to be replaced which doesn't make sense becasue if the motor works to open the sunroof, then it should work to close the sunroof.

See all problems of the 1999 Mercury Cougar 🔎.

Sun roof broken on my 2000 Mercury Cougar 1) there was no warning leading up to it breaking. 2) I was opening the sun roof and then a loud "pop" noise and it wouldn't move. Ford used plastic rails for the sun roof and they can't support it. They later corrected the newer model Cougars with metal rails but they want me to pay almost $1,000 to let them fix it. 3) it is still broken. I payed more for the sun roof in the first place. They should fix it for free.

See all problems of the 2000 Mercury Cougar 🔎.

The sun roof did not work properly.

I own a 1999 Mercury Cougar. I just bought the car in January of 2003 with 32,000 miles on the car. Two weeks after purchasing the car the alternator died, which is a common problem with this car, and the dealership replaced the alternator. But two or three weeks after that, my power sunroof broke, which is also a very common problem, and because the car was not under warranty anymore it cost me over $1200. 00 with labor to fix. I have since learned that there are many Cougar owners that have had the sunroof break because the 1999 and 2000 Cougars were made with plastic rails that easily break. The 2001 and 2002 Cougars were made with metal rails and work fine. The parts that you order now for the 1999 and 2000 Cougars are metal, so my question is, why wasn't this a recall, and why should we all have to pay for a defective part that is very expensive and breaks only because it is poorly manufactured? when I bought the car I had no idea how much money I would have to put into fixing the stock parts, such as the alternator, sun roof, and fuel pump, and rear hatch door, which are also very common problems.

Consumer states whle driving the sun roof hinges broke, consumer will fill in additional information pertaining to the same vehicle. Dealer has been notified. Nlm.

We bought our first Cougar in 2001. It is a 1999. A month after I bought it, the sunroof broke and froze in the up position. I had an extended warranty that was told to us covered this part. When took it in to get looked at, it did not cover it and they said that the sunroof would cost $2000 to fix. Rain, snow, and anything else comes into my car now and the fabric is now ruined. It is utterly ridiculous that this manufacturer made such a faulty product and refuses to do anything to help fix it. I haven't seen a Cougar since with a sunroof that is not broken. Please recall this item!!!.

The sun roof was stuck in the open position. The drivers window shutters when going up or down.

Sunroof failed to close at 40k miles and is stuck open. It will cost about $2k to fix. It rattles when driven and I am afraid it will fly off on the freeway. I am concerned for the safety issue not to mention that all sorts of weather conditions have ruined the interior of the car. . Read more...

Problems with odometer, gas gauge, turn signals,windows, radio, hazard lights, air bag lights, speedometer. . The mileage and clock were no longer visible. A new battery and alternator were installed prior to the incident. The sun roof leaked constantly and was also fixed prior to the incident. The battery and wrench light were constantly illuminated. This vehicle had been repaired over and over again. Consumer had to exit and barely made it home when she entered the driveway, the vehicle completely died. . The air condition was not cold enough, the cigarette lighter was broke, the brakes made a grinding noise, the door locks/latches were inoperative, and the vehicle had a transmission leak.

Sun roof failed upon opening. Jammed in track.

Vehicle experiencing a momentary loss of steering when driving over a water puddle, and intermittently causing malfunction to instrument panel lights. Dealer / manufacturer notified, and unable to locate cause. Both side mirrors fell off. The cd and the radio are not operational. The radiator hose broke after 2 months of purchasing the vehicle. The back window wiper failed. The sun roof failed. This vehicle had numerous mechanical problems.

Ive had problems with this car since I drove it off the lot almost every month it is in the shop for the same reasons first the radio has been fixed twice and then finally replaced the speakers have been replaced and that has yet to solve the problem, my trunk release on my car has been worked on atleast 4 times and they still think it is not a problem but they dont open it every day either, starting in January of 2000 I called the dealership 6 or more times complaining about the brakes and every time they worked on it they said all brakes pulsate and squeek a little but low and behold a recall letter suprised me in the mail today, my sunroof was in the shop dont know the date because it was squeeking and the panel that surround the keys was loose they"fixed" but the day I got it out of the shop for getting the radio replaced the sunroof quit totally, just talked to them today and they said they have had several people with the same problem it appears that the wiring in the sunroof it worn out I asked if this was normal for a car that was a year old and they said it was just from being opened and closed but im sorry its only a year old they said it is a 1200. 00 dollar problem to fix without labor and couldnt garuantee that it wouldnt have to be replaced next year again . The alarm system randomly goes off and wont shut off its actually called a panic system but goes off like an alarm system after asking other Cougar owners about theirs and comparing notes looks like we have all had the same things going wrong except a friend of mine has already had her engine rebuilt at 20,000 miles ------help me before mine goes out to. Thank you.

Sunroof inoperable.

Panel under sunroof is held on by plastic clips, has come off twice , dealer replaced sunroof.

Had to change front brakes 3 times . Now rear brakes have same problem and dealer refuses to change calling the problem acceptable. Sunroof assembly failed 3 times . Was driving for 3 months with problem before the part came in. Afraid the sunroof would fly off the car when in high speed. Had to change intirior cloth 1 time because it had water stains. Had to change weather gard on driver side door and it is still not done right. Window has marks from it when I open it.

Sunroof quit working while in an open position and made noises.

I feel like such an idiot because I bought this car!! unbelieveable problems, and now I have to try to sell this car. I paid $16000 for this crap, and then I had to pay $300 because the rotors warped on my rear brakes, and then the track on my sunroof completley broke, and that is going to cost me at least $800. Ford/Mercury should be sued for making a totally crappy car. As you can see by the number of complaints on your website, something needs to be done about this!!!! thanks, rosie.

Sunroof ceased operating. Taken to Mercury dealer approx. Aug/sept. 2001 was told whole roof assembly had to be replaced. Cost approx. $ 1500. 00. Moonroof only had approx. 40-60 hrs. Use.

Consumer states that the sunroof will not close. Cause is unknown. Please provide any further information.