Two problems related to service brakes have been reported for the 2002 Mercury Grand Marquis. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Mercury Grand Marquis based on all problems reported for the 2002 Grand Marquis.
The contact owns a 2002 Mercury Grand Marquis. The contact stated while driving 50 mph at night, the cruise control mode malfunctioned, and the speed of the vehicle increased independently. The contact stated that the brake pedal was depressed several times to the floor, but the vehicle failed to stop. The contact turned off the vehicle, and the vehicle came to a stop. The vehicle was towed to the contact's residence. The contact stated that he was afraid of driving the vehicle again. The contact unregistered the vehicle and turned the license plates of the vehicle to the department of motor vehicles. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. Additionally, the contact stated that the check engine and the low oil pressure warning lights had illuminated two days prior to the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 58,000.
The consumer stated the front end of the vehicle was lower than normal which caused damage to the front end when parking. The dealership provided a temporary fix by putting shims under the front end. While driving at 15 mph in the rain, the vehicle suddenly lost power steering. The consumer had to use excessive force to steer. This resulted in injuries to the consumers arm. This failure was due to the tensioner pulley falling off. The parts were replaced. The driver side seat belt plate failed to lock in the buckle. The dealership replaced the entire seat belt assembly. Also, front rims have excessive brake dust. Dealer inspected brakes, but weren't able to duplicate concern of consumer.