Headlights problems of the 2003 Mercury Grand Marquis - part 2

The contact owns 2003 Mercury Grand Marquis. The contact was driving 55 mph when the headlights failed and could not be reactivated. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000. The VIN was unavailable.

While driving to work at 3:15am my headlights went out without working causing me to pull onto the should er of the highway. Lights would not come back on regardless of what I did at that moment. The only way to get lights was to pull the level back on the steering column in order to drive with the high beams on. The lights would only stay on with the lever held back until I reached my work. This has know happened with daily frequency which now has deemed my car undrivable after dusk until I get this fixed. From the research I have conducted, this appears to be a very common issue on the Ford crown victoria as well as the Mercury Grand Marquis. I was very fortunate that I was in an area that allowed me to get my car off the highway without incident but this may not be the case for the next driver who experiences the failure of the light control module for these vehichles.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving at various speeds, the power steering malfunctioned causing the steering wheel to become hard to maneuver. Also, the contact stated that the headlights would fail sporadically. The vehicle was taken to an independent mechanic where the technician diagnosed that the lower steering shaft was defective and needed to be replaced. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was 120,000 and the current mileage was 122,000.

Headlights went off while driving.

Driving down the highway at night and the headlights went out for no reason causing me to have to hold the high beams for the rest of the trip. Safety hazard.

While driving down the hwy my headlights went off then back on, then off. This is a known problem with what Ford motor company calls the lcm (lighting control module) which they have determined was due to in part to poor sodering at manufacturing. There are thousands of the complaints filed, with the same issue. I cannot drive me car at night in fear of loosing lighting as they come on and off sporadically. Why has no recall been issued. I was informed by dealer they are all aware of this issue as well. The part costs $499. 00 plus labor. (who can afford this, better yet Ford needs to own up) this eventually is going to lead to vehicle loss of control with consumers, and fatalities I am afraid, just as the Ford explorer did. . . Please have the nhtsb investigate this further, and make Ford mo. Company due a mandatory recall. This is a very serious issue I'm afraid, and the consumer is having to pay the price for fords negligence. Any insight into this investigation is greatly appreciated. Thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 30 mph, the headlights failed without warning. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 41,000 and the current mileage was 41,500.

2003 Mercury Grand Marquis. Consumer writes in regards to vehicle headlights malfunction. The consumer stated while driving at night on a dark road, the headlights went out. The lights would normally come on automatically by a sensor when it was dark. The consumer stated he was unable to turn them on manually. The cost to repair the problem was $781. 74, in which only the dealer could repair. The consumer stated a sensor went bad.

Driving on florida highway #70 headlights went out and only high beams worked while holding them on (pulling handle toward me). I am 75 and a female, I was very upset having to drive 24 miles home in this way!.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving approximately 45 mph, both headlights failed without warning. The contact mentioned the failure recurred frequently and the lights would illuminate a few minutes after they shut off. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 111,000. The VIN was not available.

The headlights turned off while I was driving at night. I had been driving for approximately 15 minutes. I was on a freeway with some over head lighting so I continued driving. After about 45 seconds the lights came back on. This has happened several times since the original incident. Has there been a recall for this issue from Ford/Mercury? this is an issue that has happened to quite a few Mercury vehicles as the web is packed with incidents of this nature by owners and have only back yard, shade tree mechanics advice to try this or that. One other item to mention is that when they turn off, I have always been driving at a time of night when few other cars are on the road (no on-comming headlights). Could the on-comming traffic sensor on the interior rear-view mirror for auto high beam dimming be somehow involved? this is a very serious issue that could be life threatening. I would appreciate a quick response.

Luckily I am driving home from work around 1230am on an interstate with moderate traffic. The headlights just go off without any warning. After some very close calls and not just a few upset drivers, I did manage to get off the road and onto the side. I discovered that I could hold the signal handle back I had high beam lights that let me get home. I have maintenance records on this car since it's first oil change at 3000 miles, the auto is well taken care of. I do not understand why Ford would not take the responsibility for this as from what I have already read ,it is a very common problem, I guess not enough people have died from it yet.

The headlights on low beam would not come on - could only drive at night while holding the high beam light on. Being told it is the lcm and has to be replaced at a high repair cost. After much research about this problem, Ford should be paying for these repairs and not the consumer!.

The contact owns a 2003 Mercury Grand Marquis. While parked, the contact noticed that the headlights were not illuminated. The failure recurred intermittently. The vehicle was not taken to the dealer for diagnostics. The vehicle was not repaired. The approximate failure mileage was 55,000. The VIN was not available.

Tl- the contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving approximately 40 mph the headlights shut off without warning. The lights came on a few minutes after they shut off. The failure recurred frequently. After some time the headlights no longer illuminated. The vehicle was taken to an independent mechanic who diagnose that the automatic light control module failed and needed to be repaired. The VIN was not available. The vehicle was not repaired. The approximate failure mileage was 90,000. Pmb.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while traveling 50 mph, both headlights failed. The contact was able to merge to the side of the road to restart the vehicle but to no avail. The vehicle was able to be driven to the contact's residence and was later taken to a dealer where it was determined that the light control module had failed. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure mileage was 93,000 and the current mileage was 96,000.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving 20 mph, the headlights failed and could not be turned back on. The vehicle was not taken to the dealer and the manufacturer was not contacted. The failure mileage was 180,000. The current mileage was 186,000.

The contact owns a 2003 Mercury Grand Marquis. The contact was driving approximately 70 mph with the headlights activated and unexpectedly the headlights failed to illuminate. Immediately, the high beam headlights were engaged and the vehicle was maneuvered to the side of the road. The contact turned the engine off and restarted. The headlight control device was turned manually while driving in order for the low beam headlights to operate. The failure occurred intermittently. The vehicle had not been diagnosed or repaired. There was an open investigation associated with NHTSA action number pe08066 (exterior lighting: headlights) which was closed in March 24, 2009. The manufacturer was notified of the malfunction. The approximate failure mileage was 120,000.

The contact owns a 2003 Mercury Grand Marquis. While driving at approximately 40 mph, the headlights were activated and suddenly flickered intermittently. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the light control module failed and needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic and the vehicle was repaired. The detail repairs were unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.

The contact owns a 2003 Mercury Grand Marquis. The contact was driving 55 mph when the headlights failed. The contact had to pull to the side of the road and attempted to get the lights to function properly but to no avail. She was able to get the high beams to work by holding the wand in the flash to pass mode. The vehicle was taken to a personal mechanic for diagnosis and the contact was informed that the light control module would need replacing. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and the current mileages were 42,000.

The contact owns a 2003 Mercury Grand Marquis. The contact stated the external headlights became inoperable without warning. The manufacturer was notified, but denied any assistance with repairing the vehicle. The dealer was not notified of the failure. The vehicle was not repaired. The failure mileage was 78,000 and the current mileage was 85,000.

Complete headlight failure - this is second occurrence for family - other was in 2003 Ford crown victoria. Same problem - lighting control module. Problem is still in part number 3w7c-1788-ah for 2003 model year. Mileage at failure was 86850. "found" by having someone else flash that my lights weren't on on way home from event. They were on when car started. Was 10 miles from home at a late dusk, made home w/o incident. Also have another 2003 Mercury and I guess I'm waiting for it to fail too! (perhaps I should get the part now?) 2003 Ford sold to friend. Part acquired (ag letters- staying away from ah - same part with failure in both our 2003's) from junkyard - first 5 appropriate cars were missing the lcm - and a guy in the field asked if we were looking for a lcm? this is a well known defect. Both old parts still in posession.

Sept '10 driving to work at 530 am on a rural road, no streetlights, doing speed limit 60 mph head lights suddenly went off, headlights dashlights and parking light. . Replaced headlight control module. Lights worked good until June 2nd 2011. . Started car up with auto headlights on lights should have come but only parking lights. I pulled back on turnsignal stalk high beams work. . If I put the regular high beams on no nothing. . Slapped under dash near the headleight control module and lights started working. Now I have to buy another module. . If Ford was paying for it they would find a fix for it. . Time for a recall. .

Headlights failed while driving at night, shortly after starting, 2-5 minutes. This happened with the light control in automatic or in manual modes. After pulling off of road in traffic, the lights began working within 2 or 3 minutes, apparently this is a common defect in this auto.

The contact owns a 2003 Mercury Grand Marquis. The contact was driving 5 mph when the headlights illuminated erroneously. The contact stated that the lights would sporadically fail when engaged. The manufacturer was notified of the failure who advised that there were no recalls for the failure and offered no further assistance. The failure mileage was 77,000 and the current failure was 89,000.

Headlights randomly turn off while driving. Lighting control module is defective.

Headlights quit lcm at fault.

The contact owns a 2003 Mercury Grand Marquis . The contact stated that while driving 45 mph at night, the low beam headlights shut off and the contact crashed into a ditch. The front and rear passengers tires were damaged. The contact was not injured. The dealer was informed about the failure and they stated that they never heard of that before. The vehicle was not repaired . The failure mileage was 98000. The current mileage was 100000. Updated 01/11/2011 the consumer stated the low beams failed. Updated 02/28/11.

The headlights go out on my 2003 Mercury marquis while driving, they will go on again if I shut down the car and let it sit for about 10 minutes, but the issue will occur again once I drive for 15 - 20 minutes. This seems like a wide spread problem in this make and model, I have researched it on the internet and found dozens of complaints about this issue.

The contact owns a 2003 Mercury Grand Marquis. The contact stated the headlights would shut off without warning. The contact stated he was advised by a certified mechanic that the light control module was defective and causing the failure. The vehicle was not repaired. The failure mileage was 58,000 and the current mileage was 58,500.

My 2003 Mercury Grand Marquis began experiencing headlight failure over a period of months, with both lower beams randomly going off and then after several minutes or hours coming back on. Other internal lights and light sensors continued to work normally. This happened several times while driving on an unlighted road at night, creating a dangerous situation, unable to see the road ahead or other cars seeing me coming. Nhtsa action number pe08066 describes a similar problems caused by a defective printed circuit board in the light control module (lcm), resulting in several thousand warranty claims. In fact, this has been determined to be the defective part on my car, which has now been replaced by a Ford dealer at a cost of $511. 07 for the lcm plus $184. 97 labor and tax. Ford advises me that my car was not in the recall campaign, but obviously it has developed the same problem. An upgraded part lcm has been developed by Ford for replacement. I believe I should have been notified of this earlier for replacement so I would not have experienced this dangerous situation. The odi investigation was closed 3/24/09. I believe it should be reopened as dealers tell me that they replace "lots" of these modules. I have retained the defective lcm for analysis.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that while driving, the headlights suddenly turned off. The lights on the instrument panel stayed lit but the headlights and high beams turned off completely. The vehicle was taken to a repair shop where a module located inside a black box near the accelerator pedal was replaced. The current and failure mileages were approximately 45,000.

The contact owns a 2003 Mercury Grand Marquis. The contact stated that the headlights failed. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The vehicle was repaired. The failure mileage was 40,000 and the current mileage was 79,995.

2003 Grand Marquis headlight failure. The headlights on the car just go out at inopportune times. This is a common problem on this model. Why hasn't there been a recall for this extremely dangerous issue. Seventy miles an hour and losing the headlights is a serious problem.

Hello, we have a 2003 Mercury Grand Marquis that has a problem with the head lights shutting off at random times. Nothing gave warning to this problem happening, we bought the car used, and was just fine for a year, then all of a sudden one day the headlights just go out. The first time it happened was about 6 months ago(3-1-10). Now everytime it is driven with the headlights on, it is guaranteed to happen at least once and sometimes up to 5 times just in 3 miles of driving on my wife's way home from work. The only way to get the lights back on after they go out is to pull over to the side of the road, shut the car off, let sit for a few min, then start and they work again for a bit. This is overall very dangerous and surprising that we have not been in an accident or received a ticket yet! I am a active member on a crown victoria forum, and with little searching on that site or google you will see tons of reports of this being a very common problem on the 2003-2005 crown victoria, Grand Marquis, and Mercury marauder. With the help of other members on that forum it was found to be a faulty lcm(lighting control module) which has a problem with overheating lighting relays. The only way to remedy this problem is to purchase a new lcm for anywhere between $250 and $600 with no guarantee how long that part will last. I actually purchased a new one today. Very expensive fix just for the use of headlights, but I value my families safety more. I will be keeping my old lcm to possibly have it repaired for when my new part fails again. Thanks so much.