general problems of the 2008 Mercury Mariner - part 2

I was pulling into my work parking lot when the transmission suddenly stopped engaging. I had to push the vehicle into a space. Mechanic confirms I need a knew transmission. I discovered that there is a known issue with the transmission of this vehicle, I called Mercury/Ford and had to reference the case # myself for them to find it. The customer service representative confirmed that my vehicle met the specific requirements for the customer satisfaction program (csp: 09b10) - all the way down to a specific manufacturing plant up to a specific month and date but because they stopped honoring those in 2011 I am not eligible. I am the 2nd owner of this vehicle and had no way to know this was a hazard, not was the dealer aware as Ford/Mercury had apparently removed the csp number from the files once it expired. This is proven by the fact that Ford/Mercury's own representative didnt' see it linked to my vehicle, I had to mention it specifically and then she confirmed that it did apply to my vehicle and was unassociated with it at expiration. As such, there is no way to know whether this was addressed or even an issue. My concern is had it been 20 minutes earlier that the transmission went out, my 3 1/2 year old daughter and I would have been going highway speeds on a 6 lane highway!! very dangerous! Ford/Mercury should have to recall this item, which is clearly a known manufacturing issue. I should not have to pay $2000 to fix something that they did incorrectly from the first and poses a great safety risk!.

Tl- the contact owns a 2008 Mercury Mariner. The contact stated that the transmission warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the intermediate band, pump and the shaft needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 42,000. Kmj.

The contact owns a 2008 Mercury Mariner. The contact stated that while driving 20 mph, the vehicle stalled without warning. The contact was able to move the vehicle to the side of the road where the vehicle was restarted however, the failure recurred. The contact had to manually shift the vehicle into gear. The contact took the vehicle to the dealer for diagnostic testing. The dealer advised the contact that the transmission was defective and needed to be replaced. The vehicle was not repaired. The failure mileage was 81,000.

Tl -the contact owns a 2008 Mercury Mariner. The contact stated the transmission cooler was leaking and caused the transmission to shift in and out of gear. The vehicle was taken to a mechanic who inspected the vehicle and was told the transmission cooler needed to be replaced. The manufacturer was notified and stated he should take the vehicle to the dealer for a diagnostic test. The vehicle was not taken to the dealer. The failure mileage was 59,000. Rvk.

My 2008 Mariner automatic transmission will not shift properly when cold (winter) or too hot. This also affects the idle when stopped. When vehicle tries to shift up, it will only shift if I let off the gas, then the transmission slams into the higher gear. The vehicle will hesitate when trying to use passing gear to pass other vehicles. This has led to some close calls/near misses when trying to over-take vehicles. Ford says they know there is a problem with this make/model but have not issued a recall. Ford says they can fix it with my money.

Hybrid version of 2008 Mercury Mariner SUV intermittent illumination of (2) dashboard warning lamps: multiple appearances of "yellow wrench" symbol @ l/edge instrument panel - manual vague, Ford svc writer says lamp indicates fault detected in electronically-controlled cvt (continuously variable transmission); clears with shut-down/restart. Dealership unable to schedule prompt diagnostic, claiming only one tech/tool. Has not recurred in ~ 45 days. Today (12-24-08), the red triangle warning @ right edge of inst panel came on after cold-start & driving <100 feet - accompanied by info text warning to `make immediate safe stop'. Owners manual links lamp to possible safety of high-volt hybrid electric system, but running driver's system check showed no system problems. Lamp cleared on shut-down/restart, has not reappeared.