Other Fuel System Pump problems of the 2010 Mercury Mariner

The contact owns a 2010 Mercury Mariner. The contact noticed a "check fuel; failed inlet" warning message and the check engine warning indicator illuminated. The dealer (autonation Ford frisco 6850 TX-121, frisco, TX, 75034) was made aware of the failure. The vehicle was not diagnosed due to the diagnostic fee and because the vehicle was over the 10,000 mile warranty for the year. The vehicle was taken to auto zone where the contact was able to retrieve error codes. The vehicle was then taken to an independent mechanic who confirmed that the vehicle was included in NHTSA campaign number: 16v777000 (fuel system, gasoline:delivery:fuel pump). The contact stated that the manufacturer exceeded a reasonable amount time for the repair. The manufacturer was not made aware of the failure and was not contacted. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

Stalling. After driving 60 miles, some at freeway speeds, we stopped at a crossroad to cross. Upon crossing it ran rough and stalled just as we crossed the street. Waited two minutes, restarted and drove rest of way home with no problem. Posted speed on road we crossed is 55 mph. Had it stalled in front of traffic there could have been an accident. We had our two grandchildren in the back seat. This is the 2nd time in 5 weeks. Had the fuel pump and spark plugs changed the first time. Ran fine until yesterday. No check engine light is coming on. Today I ordered an throttle body.