Other Fuel System Problems of Mercury Mariner - part 2

Tl-the contact owns a 2010 Mercury Mariner. The contact stated that the fuel delivery model leaked and there was a puddle under the vehicle. The contact stated that there was also evidence of the fuel leak under the back seat of the vehicle. The contact stated that the fuel delivery module was replaced on two separate occasions. Larry h. Miller Ford mesa located at 460 e auto center dr, mesa, az 85204, (480) 569-7713, was contacted by phone and an appointment was made to have the vehicle diagnosed. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 16v777000 (fuel system, gasoline). The manufacturer was contacted and informed of the failure. The approximate failure mileage was 180,000. Ah.

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The contact owns a 2011 Mercury Mariner. The contact stated that the vehicle stalled while being operated at various speeds. The check engine and check fuel intake warning indicators illuminated. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The sheehy Ford dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

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Tl-the contact owns a 2011 Mercury Mariner. Nhtsa campaign number 16v777000 fuel system, gasoline had exceeded a reasonable time for repair. The contact received the recall notification January of two thousand seventeen. The contact had spoken with ourisman Ford & Lincoln dealership 6129 richmond highway alexandria va, 22303 (703) 660-9000 several times concerning parts availability, however the dealership advised that parts was unavailable for repair. The dealership advised the contact to call back with two weeks. However when the con tact called back withing the two weeks, the dealership advised that parts was unavailable for repair. The manufacturer was contacted, the manufacturer provided the contact a case number and advised the contact that the situation concerning parts availability was escalated. The vehicle did not experience the failure. Parts distribution disconnects. Li.

The throttle is not working right. I was almost in 2 accidents because of this. I step on the gas and nothing happens. I hear that 1000s are having the same problem but no recall. This is very dangerous when in a 75 mhp zone and suddenly no power.

My wife and I were driving home on the interstate. We had just merged to the passing lane to allow traffic merging from an on ramp to enter the interstate a vehicle next to us was doing the exact speed as we were which was 72 mph set cruise control. I had vehicles approaching from the rear and since I was in the passing lane decided to speed up and get in front of the car beside us I pushed the accelerator on our 08 Mercury Mariner with a 3. 0l engine to the floor and the car accelerated in front of the other car, when I lifted my foot off the accelerator the car continued to accelerate. I pushed on the brake once with nothing changing the car continued to accelerate. I proceeded to pump the brake three additional times in about 1 second intervals. Finally the accelerator pedal release and the car slowed down. We preceded home without further incident. This is a very dangerous condition and has resulted in serious injuries and deaths in earlier model years of Ford escape, Mercury Mariner and Mazda tribute vehicles. I have had Ford vehicles my whole life and have been working on vehicles for more than thirty five years. This is not normal and is not the only time or vehicle this has happened to in this year there are many other similar people that have similar complaints on these Ford and Mercury SUV's on the internet carcomplaints. Com to name just one. The internet is filled with these dangerous complaints. When are you going to live up to your name and put the safety aspect first,when dealing with these to rich to be bothered by recalls auto manufacturers?.

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Manufacturer recall number16s41 NHTSA recall number16v777 manufacturer has no parts to fix this issue. My vehicle has this problem. Taken to local dealer Dec 20. Dealer could not get parts. After 2 weeks I took the vehicle back unrepaired. This is a safety issue. It finally appears that Ford is going to authorize obtaining parts from another supplier, but I am still waiting. This is ridiculous. I opened a case with Ford but all they do is dump the problem back to the dealer whose hands are tied waiting for Ford to provide parts. Ford case number is cas-11363776.

The contact owns a 2010 Mercury Mariner. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mcnelly-whaley motor CO (865-453-2833 located at 750 dolly parton pkwy, sevierville, TN 37862) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

Tl- the contact owns a 2010 Mercury Mariner. The contact stated that after parking the vehicle and upon entering the vehicle the steering seized. The vehicle had to be turned off and on to reset the computer due to the failure. The dealer was notified of the failure, the VIN was excluded from NHTSA campaign number: 14v284000 (steering) and the contact was uncertain of when the vehicle would be repaired. In addition, the contact was included in NHTSA campaign number: 16v777000 (fuel system, gasoline). The manufacturer was notified of the failure and the contact was to check on the recall repair to determine if the dealer may schedule an appointment. The approximate failure mileage was not available. Dyd.

On Friday there was a fuel odor in the cabin was slight as I was driving around town (dropping the kids off at school) the odor increased. I left it parked for a day and the following the day the fuel odor increased to the point that I could not drive it around anymore. It was still driving in what seemed like normal driving conditions but the odor was too much.

The contact owns a 2011 Mercury Mariner. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Three unknown dealers were made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2010 Mercury Mariner. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (rockland Ford thomaston, 165 new county rd, thomaston, me 04861) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not able to confirm when the parts were to become available. Case number: cas-13019208 was provided. The contact had not experienced a failure. Parts distribution disconnect.

Tl the contact owns a 2010 Mercury Mariner. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called fred beans Ford of doylestown at (215) 348-2901 (located at 876 n easton rd, doylestown, PA 18902) and ditschman/flemington Ford Lincoln at (908) 483-9234 (located at 215 us-202, flemington, NJ 08822) and was informed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Mercury Mariner. The contact received notification of NHTSA campaign number: 16v777000 (fuel system, gasoline); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called beau townsend Ford Lincoln at (937) 898-5841 (located at 1020 w national rd, vandalia, OH 45377) where an appointment was scheduled twice. Afterwards, the dealer stated that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2010 Mercury Mariner. The contact received notification of NHTSA campaign number: 16v777000 (fuel system). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (summit Ford 305 grant avenue, auburn, NY 13021) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

My 2009 Mercury Mariner stalls while its idle, at a intersection or just waiting. It stalls then I started up right after it stalls.

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On 1/1/2016 I was driving on 495 w in queens, NY heading back to manhattan where I live. Out of nowhere the car began jerking, a wrench light on the dash panel came on (which I never saw before) and I could tell the car was decelerating. I tried hitting the accelerator again, the car would jerk, the engine was revving but was barely moving. I knew I had to pull over and luckily I was able to navigate to the shoulder of the road. This was an extremely dangerous situation. I am a confident driver, however, a less confident or timid driver most likely would have panicked and gotten into a potentially serious collision.

Tl-the contact owns a 2008 Mercury Mariner. The contact stated that while driving approximately 60 mph the vehicle stalled after the stop safely now warning indicator illuminated. The contact coasted over to the shoulder and powered the vehicle off and back on and continued to drive however, the failure recurred on several ocassions at various speeds. The vehicle was taken to the dealer and diagnosed that the water pump for the electrical system had failed. The manufacturer informed the contact that the VIN was not included in NHTSA campaign number: 14v526000 (hybrid propulsion system) the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was unavailable. Sw.

Driving at 40 mph car stalls, pull over, car starts up engine lite on, (sat) take to dealer on mon (12/15/2014), explain to dealer, they call 3 hours later to say "purge valve needs to be replaced"ok this should be covered right? she says no! the cost to you will be $320. 33. I told her this is part of the emissions, it has to be, she said no its not! I purchased this car from this dealer 3 1/2 years ago, (bought is new) still underwarranty. . But this is not covered! the 800 number to fords blew me off! and said what the dealer says goes!>. Why did she suggest I call them then! (not good customer service) I was hoping for explanation! please help, this should be coverd. Look at your on line complaints about this! shame shame shame. Of course I paid it, I need my car! please note I was told that there were at 5 or more cars with the same/similar problem.

Pushed the gas pedal down and it wouldn't move. After several minutes it freed up and was able to go down the road. Then it locked up again. Eventually made it home, approximately 4 miles after it locked up 5 times.

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The gas pedal stuck while driving, the car would only idle and not move. The car was in traffic and almost hit by another vehicle. On a prior date the gas pedal stuck and would not move, car just idled in a parking lot for about five minutes. This wasn't first time it stuck, but prior times it always released right away.

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Vehicle surges wildly at idle speeds in traffic. Vehicle stalls out while driving regular highway speed, surges wildly while driving, rpm spikes drastically while driving and at idle. Stalls and surges both while entering traffic from a stopped position and while driving at regular pace. Struggles to crank after fueling the vehicle. Spits and sputter and shakes while at idle.

Acts like throttle body failure. No power when accelerating but rpms go up and then surges when finally throttle works . Wrench light on.

Car felt like it was running out of gas. We pulled off the street and shut it down and waited,we had plenty of gas. We started it back up and it seemed ok, the engine and power train lights remained on. Since I had taken it in for the recall already and we were close to southgate Ford we pulled into the service area I spoke to the service person and was told it would cost 600. 00 to fix. I mentioned the recall, he said that was just for the software we then left an went to auto zone where they put their diagnostic tool on the car and the print out read there was a problem with the throttle body. Ford dealers refuse to replace the throttle body under the recall.

My vehicle suddenly stalled when I was driving and no matter how much I tried to press on the gas. . . It would not move safely. I was very lucky because this was at a traffic intersection on beechmont and eight mile. I proceeded to drive it to the enterprise parking lot albeit it was extremely slow and I had cars honking at me because of the lights on the intersection. The mechanic repair shop says it's the throttle body.

During normal driving on the highway the engine lost power, the wrench light on the dash lit. The vehicle sputtered and suddenly decreased in speed, making for hazardous driving conditions. I moved to the side of the 4 lane highway and into the breakdown lane. I placed the vehicle in park, the engine idled roughly. I turned off and restarted the car and the symptoms were gone. A week later the same trouble returned. Please press fmc to resolve at no-cost to consumer the obvious and dangerous manufacture defect with a recall on the affected parts/system.

Driving at highway speeds (60pmh) it would loss power and kinda limp along. I can pull off to the side of the road and turn the car off and start it bake on again an run just find after that. This has happen three time since. It is become really dangerous.

I was driving down the highway on my afternoon comute home with my 3 yr old daughter in the back seat and my vehicle lost power and the check engine light and a wrench light came on and it would not go above 25 mph. I almost got hit in the rear of my vehicle cause I was not expecting this to happen by any means, but I was able to coast off the highway and shut the engine down for a few minutes and restarted it drove about 5 miles and it did it again.

Loss of all power, went to limp mode. Happened after next 10 restarts in residential traffic then cleared. Engine threw p2112 code, sticking throttle body. Please issue recall.

When accelerating through an intersection, my vehicle lost acceleration power and the power brakes failed. After restarting the vehicle, the vehicle was slowly moved to a side street, backing-up traffic on the busy street. The vehicle was towed to a Ford dealership and the diagnosis was that throttle body needed replacing. The service cost me $503 plus tax.

Was on a very busy four-lane road driving approximately 55 miles per hour; it was dark and raining. The car suddenly slowed to almost no movement, but the engine was running. Was able to drift into a lowe's parking lot safely off the highway. The engine light and a wrench symbol appeared; I cut the engine off and waited about 10 minutes and restarted. Vehicle got me to the hotel where I was staying about a 1/2 mile away. Next morning, I had someone follow me so that I could attempt to get it to the Ford dealer in princeton, west virginia. Car stalled on 5 occasions; restarted it, go a mile or so and had to restart again. The service department was excellent - they immediately took the car in (I was in town for a funeral); tech discovered it was the throttle body. It was replaced, but at a cost of $594. 85. This was the second incidence in less than 4 days with this same problem. On December 2, I took the vehicle to the local Ford garage in greeneville, tennessee, where I live. The engine light had come on and I was concerned since the manual said to see the dealer immediately. Local Ford garage cleaned out the fuel line and said I should not have any more problems. Engine light was off and I thought the car was okay. Then on December 5, drove to princeton, west virginia, and the nightmare began. It appears that the Ford motor company is aware of this problem since so many owners have complained. There should have been a recall and the problem resolved. It is extremely unsafe to be on the interstate or any road where traffic moves fast when your car goes to a basic idle and will not accelerate.

During normal highway driving conditions, car suddenly stopped accelerating, could push the accelerator all the way to the floor and get no power. Engine did not stall out, but would not provide power. Was able to pull over and turn off car, then turn back on, and problem was gone. After another 15 miles or so it happened again. Took the car to the dealership and they reported that it was a bad throttle body and had to be replaced.

While driving upon a roadway in our neighboring community at approximately 30 mph, my 2010 Mercury Mariner suddenly stopped traveling at speed, and went into 'limp mode'. I was able to slowly pull the vehicle into a parking lot. I called my wrecker service and they towed (flatbed) my vehicle back to the Ford dealer where I bought it. I purchased the 2010 Mercury Mariner new from the same dealer. They examined it and determined that the 'throttle body' needed to be replaced. They declined to repair it under warranty, stating that the part was no longer covered. They also stated that a recall had not been issued. I paid a total of $409. 27 for the repair. The tow bill was covered under my membership in aaa.

Driving home from work the car went into "limp mode", pulled over to side of road, called for tow and had car taken to shop for diagnostics and repair. Shop determined it was faulty throttle body ( there were over 700,000 orders for replacements on website at this time)part was on backorder---came in, was replaced and I paid the bill of $720. 60 for parts, labor, towing and taxes. I got letter from Ford that part is now a recall item so I take the bill to kerry Ford in cincinnati, OH and they take all of my info and send me a check for $167. 85 and tell me too bad for not having work done at Ford store, that's all I am going to get. This does not even cover the cost of the part alone. So as a stranded motorist, I was supposed to think of a Ford dealership first instead of safety first and getting my car repaired.

Driving to work on 1431, the car felt as though it hit a bump, lost all ability to drive. Pulled over to side of road, turned car off for about 10 to 15 seconds and then back on. At this point it seem to operate properly. Then about threee miles down the road it did the same thing again. This time there was no shoulder to pull off on, so traffic was tied up. Was traveling at about 40 mph this time. Did the same thing, turned off and then back on and seemed to work normal. Later that evening going home from work the car did the same thing, two more times before I reached home. One time as I was going from palmer to 1431 on a curve. The next time it was on a slight incline going home. The icon on dashboard was a wrench which indicates it had something to do with the throttle control. Took to dealer and they confirmed it was a defective throttle control unit, and charged $650 to repair. Beleieve that this is/was a serious problem safety wise and should have been covered by Ford.

Traveling on 2 lane road at 55 mph. Engine set at cruise control speed when power was lost. Vehicle felt like it was coasting, the accelerator would not work. I was able to coast to a stop on a side street, then had my vehicle towed to the dealer for repairs. I checked web sites last night and found this to be a recurring problem with Ford escapes and Mariners. Cost of repair was $382. 37 and not covered for any reimbursement by Ford/Lincoln. Cutting off like this is extremely dangerous and places occupants at risk for serious injury.