general problems of the 2008 Mercury Mariner Hybrid

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The power steering assist fault message was displayed. The contact was able to drive to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 226,118.

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving 5-10 mph, the vehicle inadvertently lost power steering functionality. There was no warning light illuminated. The contact was able to continue driving however, extra effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced. The contact became aware of NHTSA campaign number: 14v284000 (steering) and the vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

The contact's son owns a 2008 Mercury Mariner Hybrid. The contact stated that while her son was starting the vehicle, the steering wheel lost power steering functionality. There were no warning lights illuminated. The contact's son was able to continue the drive the vehicle however, extra effort was needed while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed that the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance could be provided because the VIN was not included in NHTSA campaign number: 14v284000 (steering). The failure mileage was approximately was 143,340.

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while moving from a complete stop, the steering wheel became difficult to turn. The contact stated that the power steering assist fault message was displayed. The vehicle was taken to a local dealer where it was diagnosed with needing power steering control module (pscm) replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 150,000.

Car has been rock solid reliable up until 3 weeks ago. Driving normally on city streets the car abruptly shut down the hybrid and ice propulsion units. Steering froze up and it was like putting the brakes on it stranded me in the middle of traffic causing delays for other drivers and a dangerous obstruction. The car has no limp mode to allow for safely getting out of traffic. It had to be towed. Ford dealer has had car for 3 weeks and are still uncertain as to what caused the unsafe shutdown.

2008 Mercury Mariner Hybrid. Consumer writes in regards to power steering recall never done on vehicle but dealership states power steering recall repairs were completed. The consumer is currently experiencing a problem with the steering.

Tl-the contact owns a 2008 Mercury Mariner Hybrid. The contact stated that while driving at low speeds attempting to make a turn, the steering wheel would seized. The contact mentioned that extreme force was required to control the steering wheel and the vehicle would independently resume to normal operation. The vehicle was taken to the dealer. The technician diagnosed that the computer needed to be reprogrammed. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000. Pam.

My vehicle was part of the nationwide recall by Ford this summer. As instructed, I went into the dealership and my car was "given the fix". Not 1 later my power steering in my car has completely gone out. It is very difficult and dangerous to drive my car. I brought my car back to the dealership and was told that my car had already been diagnosed and "fixed" under the recall, so there was nothing further they could do. My car is actually doing the thing that the recall warned about and they sent me away. It has been 4 months, I feel like I take my life into my hands when I drive my car and Ford takes no responsibly.

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated that the stop safety now warning message illuminated and an unknown warning light illuminated. The contact mentioned that when the defroster was activated, the warning lights no longer illuminated. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 14v526000 (hybrid propulsion system). The vehicle was included in NHTSA campaign number: 14v284000 (steering). The dealer was unable to confirm when the parts would become available to schedule the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Turning right from a stop, onto a major street, accelerating felt click in wheel and all of the power assist was gone. I completed the turn and continued slow acceleration to around 35mph, the wheel still operated like driving a pre-sixties pickup truck but when I slowed down to make another right turn I really had to put my shoulders into it to complete. I returned home and got on line to see if I needed power steering fluid and found this site. This just happened and appreciate the opportunity to share.

My 2008 Mercury Mariner Hybrid has a dangerous high speed stall condition. It is very serious and puts the vehicle and occupants in a situation that causes a very high risk of a crash. This said, my vehicle is not covered in the current recall? why not?.

While driving the vehicle the power steering suddenly stops working and the steering gets extremely stiff. This has been happening for a few months now. At first it was in the middle of winter and I attributed it as a freak occurrence due to the cold weather. The next time it happened it was a warm spring day. Now it does not occur frequently, but without warning. One time I was making a left turn at a intersection and the steering froze up, causing me to make my turn really wide. I happened to have enough room to complete the turn without a collision, but under other circumstances this defect could cause an accident, possibly fatal in the event of a collision with an oncoming car or at greater speeds.

A "stop safely now" warning message came on when I was driving on the freeway at 60 miles per hour. The car immediately lost power and became difficult to steer. I pulled over to the right shoulder as safely and quickly as possible. This has occurred multiple times.