Hybrid Propulsion System Problems of Mercury Mariner Hybrid

The contact owns a 2007 Mercury mariner. The contact stated while driving 50 mph, the engine started to overheat, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway to let the engine cool down. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure had since become a regular occurrence. The engine overheated warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 14v526000 (hybrid propulsion system) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 247,000.

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The contact owns a 2006 Mercury Mariner Hybrid. The contact stated while driving 65 mph, the vehicle stalled. The contact stated the stop on the side warning message was illuminated. The contact was able to park on the side of the road and was able to restart the vehicle within 5 minutes. The contact stated he continued to experience the failure. The contact took the vehicle to an independent mechanic and was referred to a local dealer to diagnose the failure. The contact took the vehicle to the local dealer, where it was diagnosed with needing the radiator thermostat to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v526000 (hybrid propulsion system) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 101,560.

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2007 Mercury Mariner Hybrid. While driving about 70 mph the vehicle just shut down. Cw the consumer stated the defective coolant pump was replaced, prior to the recall. The consumer is requesting reimbursement. Recall # 14v526000.