Power Steering Light On Problems of Mercury Mariner Hybrid

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated that at start-up, the power steering assist warning light was illuminated. The contact stated that extra effort was needed to steer the vehicle while driving various speeds. The contact initially spoke to allan vigil Ford (6790 mt zion blvd, morrow, GA 30260) where she was informed that the VIN was not included in NHTSA campaign number: 14v284000 (steering). The contact called the manufacturer and was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was unknown.

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The contact owns a 2008 Mercury Mariner Hybrid. The contact stated that when turning the steering wheel left or right, there was an abnormal noise on numerous occasions. The contact also stated that the power steering warning light illuminated intermittently. The vehicle was taken to a dealer where the failure was unable to be replicated. The technician replaced the steering knuckle, update the pscm and the ic software but the failure persisted. The contact stated that the VIN was included in NHTSA campaign id number: 14v284000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.