Steering Problems of Mercury Mariner Hybrid

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The power steering assist fault message was displayed. The contact was able to drive to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 226,118.

See all problems of the 2008 Mercury Mariner Hybrid 🔎.

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving 5-10 mph, the vehicle inadvertently lost power steering functionality. There was no warning light illuminated. The contact was able to continue driving however, extra effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced. The contact became aware of NHTSA campaign number: 14v284000 (steering) and the vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

The contact's son owns a 2008 Mercury Mariner Hybrid. The contact stated that while her son was starting the vehicle, the steering wheel lost power steering functionality. There were no warning lights illuminated. The contact's son was able to continue the drive the vehicle however, extra effort was needed while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed that the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance could be provided because the VIN was not included in NHTSA campaign number: 14v284000 (steering). The failure mileage was approximately was 143,340.

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while moving from a complete stop, the steering wheel became difficult to turn. The contact stated that the power steering assist fault message was displayed. The vehicle was taken to a local dealer where it was diagnosed with needing power steering control module (pscm) replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v284000 (steering) however, the VIN was not included. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 150,000.

Vehicle steering is intermittently going out and driver is unable to turn the vehicle. I have contactted Ford and there is an existing recall (14s05) for this very item and my vehicle (year, make & model) is listed but they say my specific vehicle does not qualify.

See all problems of the 2009 Mercury Mariner Hybrid 🔎.

Power steering went out, couldn't turn vehicle fast enough to avoid crash. Recall 14s05.

Car has been rock solid reliable up until 3 weeks ago. Driving normally on city streets the car abruptly shut down the hybrid and ice propulsion units. Steering froze up and it was like putting the brakes on it stranded me in the middle of traffic causing delays for other drivers and a dangerous obstruction. The car has no limp mode to allow for safely getting out of traffic. It had to be towed. Ford dealer has had car for 3 weeks and are still uncertain as to what caused the unsafe shutdown.

My family and I were driving on highway one in California, major turns, twisty road when suddenly and without warning, the power steering went out. I have had no warnings leading up to this event. The wrench icon came on and an error message came on in the dash stating to have the power steering serviced. This was extremely dangerous as highway one has many tight turns. I have contacted Ford and they are saying that this is not part of a recall. Everything I have read states that this is a common problem specifically in the hybrid vehicles Ford manufactures. There have been recalls for the same issue for 2008 and newer model vehicles, but not this one. It is my belief that this issue should be investigated due to the dangerous condition caused by the power steering going completely out on the car while driving. I am male 200 lbs. And could barely control the vehicle. Called non Ford mechanic and was told to take vehicle to dealership as the power steering module is proprietary and needs to be programed by dealership. Have not talken vehicles to dealership as yet for repairs. Placed code reader on vehicle and codes c2792 and b2277 came up.

See all problems of the 2006 Mercury Mariner Hybrid 🔎.

I was backing out of my driveway turning onto the road, when my power steering went out. I took my 2006 Mercury Mariner Hybrid to the Ford dealership. At first they thought there was a recall on it. It was the wrong year. It seems to me that Ford would include 2006 if it is the same problem. Nobody will buy this model because of this issue. Come on Ford your problems are my problem. This is not right! it seems to me that with this power steering issue in so many of the 2006 vehicles you would step up and do a recall.

I have been on the phone with Ford. An extremely mad and rude woman didn't or couldn't answer any questions I had. She kept telling me I got my recall be cause they checked my computer system but didn't replace the recalled steering module. The woman also didn't hang up so I was unable to do the survey at the end of the phone call. Some people are disgusting the way they treat others.

See all problems of the 2010 Mercury Mariner Hybrid 🔎.

Steering torque sensor is failing, resulting in loss of steering control. This vehicle was not included in the recall that Ford already issued for the problem in 2014 but should be.

2008 Mercury Mariner Hybrid. Consumer writes in regards to power steering recall never done on vehicle but dealership states power steering recall repairs were completed. The consumer is currently experiencing a problem with the steering.

The power steering went out in my mother's 2007 Mariner Hybrid with 72,000 miles due to failure of the power steering control module. After searching online forums, I found this to be a rather common issue on the 05-07 mariner and escape hybrids. The repair will cost just under a thousand dollars once you locate the part. After having it diagnosed at my Ford dealer, I contacted Ford customer care to see if they could resolve the issue, and they acted like it was something they were unaware of even though it does not take much searching to see it's a common problem. Also it's a safety issue. The same part was recalled on the 08-11 escape and Mariner Hybrids, and the recall should have included the 05-07 as well. . Read more...

See all problems of the 2007 Mercury Mariner Hybrid 🔎.

Tl-the contact owns a 2008 Mercury Mariner Hybrid. The contact stated that while driving at low speeds attempting to make a turn, the steering wheel would seized. The contact mentioned that extreme force was required to control the steering wheel and the vehicle would independently resume to normal operation. The vehicle was taken to the dealer. The technician diagnosed that the computer needed to be reprogrammed. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000. Pam.

My vehicle was part of the nationwide recall by Ford this summer. As instructed, I went into the dealership and my car was "given the fix". Not 1 later my power steering in my car has completely gone out. It is very difficult and dangerous to drive my car. I brought my car back to the dealership and was told that my car had already been diagnosed and "fixed" under the recall, so there was nothing further they could do. My car is actually doing the thing that the recall warned about and they sent me away. It has been 4 months, I feel like I take my life into my hands when I drive my car and Ford takes no responsibly.

The contact owns a 2008 Mercury Mariner Hybrid. The contact stated that the stop safety now warning message illuminated and an unknown warning light illuminated. The contact mentioned that when the defroster was activated, the warning lights no longer illuminated. The vehicle was not diagnosed or repaired. The vehicle was not included in NHTSA campaign number: 14v526000 (hybrid propulsion system). The vehicle was included in NHTSA campaign number: 14v284000 (steering). The dealer was unable to confirm when the parts would become available to schedule the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Stopped at gas station to fuel vehicle. Returned to vehicle after fueling. When I started my Mercury Mariner Hybrid, the information screen said "service power steering". When I started to move the vehicle, I realized I only had manual steering available. This continued all the way home (5 miles) on icy snow covered roads (following our near blizzard hear in north eastern indiana). Next morning, started vehicle and it was back to normal. My extensive research, so far, indicates there have not been any recalls for this, what appears to be, widespread, and might I say potentially very dangerous problem. This is serious. How many deaths are required before a recall is issued on this issue? after reading about the vast number of people that have experienced this same problem, I've started looking for another vehicle. Come on, seriously, this is one that needs your attention now!.

Power steering control module pscm) and cluster module went out, steering is not safe, very hard to steer.

Turning right from a stop, onto a major street, accelerating felt click in wheel and all of the power assist was gone. I completed the turn and continued slow acceleration to around 35mph, the wheel still operated like driving a pre-sixties pickup truck but when I slowed down to make another right turn I really had to put my shoulders into it to complete. I returned home and got on line to see if I needed power steering fluid and found this site. This just happened and appreciate the opportunity to share.

My 2008 Mercury Mariner Hybrid has a dangerous high speed stall condition. It is very serious and puts the vehicle and occupants in a situation that causes a very high risk of a crash. This said, my vehicle is not covered in the current recall? why not?.

While driving the vehicle the power steering suddenly stops working and the steering gets extremely stiff. This has been happening for a few months now. At first it was in the middle of winter and I attributed it as a freak occurrence due to the cold weather. The next time it happened it was a warm spring day. Now it does not occur frequently, but without warning. One time I was making a left turn at a intersection and the steering froze up, causing me to make my turn really wide. I happened to have enough room to complete the turn without a collision, but under other circumstances this defect could cause an accident, possibly fatal in the event of a collision with an oncoming car or at greater speeds.

A "stop safely now" warning message came on when I was driving on the freeway at 60 miles per hour. The car immediately lost power and became difficult to steer. I pulled over to the right shoulder as safely and quickly as possible. This has occurred multiple times.

The steering locked for 1 to 2 seconds during a right hand turn on an entrance ramp to a highway. It happened again 2 months later with the steering locking for 1 to 2 seconds on a left hand turn after stopping at a stop sign.

Power steering cut out, quit working, on left turn, speed about 10 mph. Outage lasted about 1-2 seconds. Believe would have hit far side curb if steering had not spontaneously recovered. This was first occurrence. Drove car directly to dealer from incident; diagnosis tbd. Afraid to drive. At higher speed or if had lasted just a little longer would have wrecked!.