Three problems related to windshield have been reported for the 2002 Mercury Mountaineer. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2002 Mercury Mountaineer based on all problems reported for the 2002 Mountaineer.
On cold mornings, the front windshield fogs/frosts up. Turning heat on and selecting defrost provides little to no air to windshield. Dealership identified it as a broken vent select door, requiring dashboard to be removed and part replaced, $1100 fix. In doing research on the vent select door - cars are designed that if the selector breaks that the air should default to the front defrost so that windshield would not fog/frost and cause a life threatening situation. Multiple times this has occurred while driving, all along believing that the fogging up was due to snow build up on outside vents. The fact that the vent broke and did not push air to the windshield is why I'm logging this complaint as it could have resulted in a life threatening situation. In reading the other entries, noting that I've had to have the rear coil springs replaced and had back liftgate replaced after cracking.
There was a recall on rear windshield glass on certain Ford motor company vehicles. The insurance companies investigation determined that the damage sustained by the consumer's vehicle was from a flaw in the rear windshield glass. The insurance company request reimbursement from Ford. ***transfer to occ***.
On national tv there was a recall for Ford expedition regarding water leaking from the windshield with the interior being soaked on a rainy day. I own a Mercury Mountaineer 2002, and am experiencing the exact same problem for about 5 months, and until recently it has worsened. When I called Ford on 6/22/05, they explained that my vehicle id was not part of the recall. I would greatly appreciate having this investigated since it seemed to be quite dangerous for a windshield to be leaking water. When I touch the glass windshield I can actually move it. What if I hit a pot hole. . . Could the glass shatter and break from lack of stability. I drive daily with my three children, and am very concerned about having the manufacturer fix this problem. Should I have a new windshield put in? will this fix the problem or just temporarily stop the water from leaking inside? I would appreciate any direction in this matter.