general problems of the 2009 Mini Cooper

My car has had an exterior lighting problem related to a bad frm. This is causing my lights not to work. After seeking help, I saw that there was an actual recall on the frm and I decided to take my car to International Mini dealership in wisconsin. Once there, they proceeded to only fix the leak on sunroof. I then went back and explained that the leak had caused actual damage to the frm and connectors and they told me to leave the car for another night. Next day I went to pick it up and they gave me the paperwork stating that they had replaced and reprogrammed the frm but the problem persist. The connector on the frm are also water corroded and they just refuse to do anything else to the car. I can’t drive my car due to the safety hazard of not having any exterior lights working.

I filled out your safety complaint portable from but could not submit it. When I used the link on the pdf form, it told me there was no such address, and when I used the link in the covering e-mail, I repeatedly received the message "file selected is not a portable form!. " is there another way to submit it?.