Steering Tie Rod Assembly problems of the 2005 Nissan Murano

2005 Nissan Murano purchased may 2005~ 13,000 miles: I was in process of a y turn. When I put the car in reverse to back up, the car would not move, I put the car in drive in made an attempt to drive forward. The car did not move. Thinking maybe I might be on something, I put car in park, got out and looked around and underneath my wheels. Nothing. Got back in the car and tried to back up again. Car would not move. I got out, stood in front of the car and looked at it. I could readily see the left front wheel was turned in the direction they were supposed to be since I was in the process of a y turn. However, the right wheel was facing the opposite direction. I knew this car wasn't going no where. But for the life of me I did not get how that could suddenly be. I did not hit anything. The pavement was flat. No curbs, no nothing in the way! I was stuck blocking my cul du sac. I called the dealer. I talked to a guy in service department. I told him what the situation was. He said, "it sounds like tie rods are shot. " I said, "on a new car?" he said, I will call the tow driver. There is no visible damage underneath or anywhere on the vehicle to indicate I hit anything or that anything hit me. I did not run over or hit anything. I was just in the process of a y turn. The tow driver arrived. He walked around the vehicle as I told him what happened. He said, "this is going to be a problem!" as the car was being pulled onto the flatbed trailer tow, I cringed, covering my face from the noise of metal crushing and bending. I knew whatever was wrong with my car was now enhanced by the tow. It is definitely the tie rod. The damage is $5,000. 00. The result, the service department said I hit something and Nissan won't pay. I know it is a parts failure or manufacturing defect. My car is on rack at dealer now so any ASAP info would be appreciated.