Warning Light On problems of the 2010 Nissan Murano

I took my 2010 Nissan Murano le awd to maus Nissan of new port richey, FL because the passenger side airbag warning light was flashing. This well maintained, garage kept vehicle with 74500 miles, 95% of service/maintenance done by Nissan, was in pristine condition, single driver,no accidents, and rarely even a passenger. When I returned 3 days later, I was told the light was still flashing even though they replaced the "k88201aaoe sensor side airbag center". I was billed $1840. 81 for this repair that did not fix the problem. I was then told the diagnostics said they needed to replace the "seat occupant sensor" for an additional $4210. 81 because the part was integrated into the front passenger seat so the whole front passenger seat had to be replaced! I was then advised to call Nissan's corporate customer care at 1 800 Nissan1. My maus service consultant said she had seen customers with "130000 miles and a blown transmission" and customer care had covered the repair. She also said that they would likely reimburse my $1840. 81 since the repair did not resolve the issue. I called customer care and detailed my situation. A week later they called to tell me that my request had been denied. I reached out to maus Nissan via their facebook and web pages as well as a yelp and google reviews. Attached are copies of my invoice, additional repair estimate and the only non automated reply from with maus Nissan.

2010 Nissan Murano, (purch 11/30/2009) I have a passenger air bag safety concern! (case # 37896824) the red air bag warning light is flashing! (while driving at all speeds and while idling) & the front passenger seat air bag warning light (yellow), remains on - indicates front passenger air bag is off! took Murano to Nissan service center, tech did diagnostic test - got a code b1018 OCS is malfunctioning. Tech cleared code, to turn off the red flashing airbag light & said if red light starts flashing again, come back to service dept. 1st step to fix would be replace front pssngr seat acu assembly. (verbally was told they may have to replace the front passenger seat cushion). Red light flashing again the next day, drove it for 2 weeks to see if that would recalibrate red flashing light, was still flashing after 2 wks, returned to Nissan service dept on 10/29/19. Said need to replace the front passenger cushion, (the OCS for air bag is in cushion) & possibly an acu! I see, Murano has had several passenger air bag recalls: the 2009 Murano: recall # 08v521000 - safety issue - the OCS control unit located in font passenger seat cushion, could cause interruption of signal between OCS & acu - suppressed air bag could fail to provide adequate protection in a crash. Recall # 08v066000 - safety issue - due to incorrect software programming- the acu may cause passenger air bag to not operate as designed if battery becomes significantly discharged - resulting in passenger air bag not to operate as designed. 2013 - 2015 Murano recall - safety issue - front pssngr OCS component may incorrectly classify adult as a child or that seat is empty despite occupied - front pssngr air bag may be turned off & not deploy in a crash! * I see a lot of similarities in the past recall descriptions with what is occurring to my 2010 Nissan Murano passenger seat. Thank you! ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.

Passenger side, airbag warning light. According to the Nissan manual, the passenger side air bag light will alert the passenger when the air bag is not functioning. They advise that when this happens, the auto should immediately be brought to the dealer. I am experiencing this problem with my auto and have notified both Nissan (file 670 4193) and barron Nissan. As of today, both have failed to advise how this can be corrected. I am aware that in 2009, Nissan had a recall (#08v521000) for their passenger side air bag light on the Murano. Updated 03/12/10.