Door Latch problems of the 2004 Nissan Quest - part 1

53 problems related to door latch have been reported for the 2004 Nissan Quest. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2004 Nissan Quest based on all problems reported for the 2004 Quest.

1 Door Latch problem

Failure Date: 06/01/2012

2004 Nissan Quest. Consumer states safety problem with the power windows and power doors the consumer stated the passenger side window would not stay closed. When the consumer took the vehicle to the dealer, he was informed to fix the problem it would require replacing the motor, which would be very expensive. The consumer declined the repair. Later on, the window reverted back to its proper closing procedure and operated as it was designed. However, the driver's window would not close automatically and the consumer was forced to hold down the button manually. The door on the passenger side would not close completely. It would stop about half way. The consumer had to physically push the door closed which lasted for weeks. Then, suddenly the door began closing correctly without any attempt at repair. The sliding door on the driver's side didn't function as it should. It all started when the consumer's grandson was exiting the vehicle by pushing the open button from the inside. As he was getting out, the door reversed itself before it opened completely and began closing, hitting him and wouldn't stop as it was supposed to when meeting an object. Fortunately, he was only frightened, but not injured. The door continued to malfunction, so the consumer no longer used it anymore. The consumer referenced recall # 04v186000. However, his VIN was not included in the recall.

2 Door Latch problem

Failure Date: 05/10/2009

The contact owns a 2004 Nissan Quest. The power sliding door would open while the vehicle was in operation. Also the door would not fully close. The manufacturer was contacted, but they would not assume responsibility for any repairs made to the door mechanism. He was ineligible for a free remedy because his vehicle identification number was excluded from recall campaign id number: 04v186000(latches/locks/linkages:doors:latch). The failure mileage was 58,000 and the current was 63,000.

3 Door Latch problem

Failure Date: 01/20/2008

Passenger side sliding door fails to latch or pops open when driving and the temperature outside is below 30 degrees fahrenheit. This vehicle has been taken back to the dealer at least 4 or 5 times so far. This renders the vehicle inoperative until the door latches shut. This is endangering our children who sit in car seats in the second row of seats in the Quest.

4 Door Latch problem

Failure Date: 08/16/2007

Sliding doors on both sides of 2004 Nissan Quest have at times [5], failed to stay open,and attempted to crush persons in door area. There is apparently no safety feature built into system.

5 Door Latch problem

Failure Date: 01/23/2007

When the outside temperature gets below freezing - 25 degrees f or lower - and the 2004 Nissan Quest is outside, the doors (when opened) freeze in the open position. The latch will not engage until it warms up.

6 Door Latch problem

Failure Date: 03/28/2006

Purchased this vehicle 3 months ago, used. We have had nothing but problems since. The main problems are: the roof leaks, whether it's the sunroof or something else causing the leak remains to be seen. Dealer claims no leak found, but everytime it rains there is water in the van, which now reeks of mold. The passenger power sliding door will not close properly on the first try. It keeps opening up right as it goes to close. Dealer claims fixed but still have to make 2 or 3 attempts before it will finally work. Door would not close at all 2 times in the last week. Manual override did not release the door. After waiting 5 minutes and trying again, the door would finally shut. The a/c does not blow out cool air on very hot (over 80 degrees) days.

7 Door Latch problem

Failure Date: 02/25/2006

I own a 2004 Nissan Quest se. There seems to be a serious defect with the safety features on the power sliding doors. While out one afternoon, my son decided that he would press the button to close the power sliding door on his side. I had bent down to tie his shoe and failed to notice that he didn't move his hand out of the way after he had pressed the button to close the door. Unfortunately, the power sliding door completely closed on my 3-year-old son's hand. Thankfully, he was not seriously injured (broken bones, etc). However, I feel as if this is a serious problem that Nissan needs to address soon. Also, there have also been a few times where the doors have been closing, and, for whatever reason, my husband or I have tried to stop them. We literally have to put all of our strength into stopping the moving doors, and even then, sometimes they continue to close without hesitation. The powered back hatch/door on the van is very sensitive to anything being in the way; I don't understand why the power sliding doors aren't just as sensitive. I desperately hope Nissan will correct this major problem before someone becomes seriously injured.

8 Door Latch problem

Failure Date: 02/07/2006

2004 Quest, when it is cold out the side doors wont open, have to pull on them hard and then maybe eventually they will open, or have to wait for the van to warm up on the inside for doors to be able to open. Not a convenient problem when children need to be take to school early in the morning. Taken to dealership, and technician advised me it was a common problem and "deal" with it.

9 Door Latch problem

Failure Date: 02/06/2006

The driver's side sliding door,not powered, will open up when accelerating or going around a curve. The door will not close when the temp is below 32 degrees. Obviously this is dangerous when my 6 month old infant is in the car when the door opens up. The Nissan dealer was told about it 4 times and today, again, it was not even looked at. Does my infant have to fall out of the car before this problem will be taken seriously? how do I get this fixed? the recall was on the power door and not on the other one. There is a problem on both types of doors and this is not acknowledged.

10 Door Latch problem

Failure Date: 08/27/2005

Power sliding door on 2004 Nissan Quest failed to sense passenger and did not stop and injured passenger. This was third time. Previously failed and pinned dog and other time child. The door did stop after other passengers interceded and forced door to stop and retreat.

11 Door Latch problem

Failure Date: 05/09/2005

During hot temps, left automatic sliding door won't close, opens back up, reverses without input command. On one occasion, opened up on its own while vehicle was in motion at about 25 mph.

12 Door Latch problem

Failure Date: 02/19/2005

1- normaly exiting the car my 3. 5 yr old son got his right foot crushed by the right passenger automatic sliding door which started closing by itself. 2-even after recall has been performed for the sliding doors not locking this door seems to have a mind of its own and it is not acceptable nor safe that we can't exit the vehicle without fear of injury!!! specially for both of my young sons. - at his moment the car has been reported 2 times to the car dealer and the fix has been the additional lubrication of the door and cleaning of the contacts. In addition to the recall repairs to the locking mechanism which has never been and issue. Last, my wife was also a victim of this fault with a nasty bruise to her forearm. I truly beleive that immediate action is required from Nissan, to backup the advertised label for the vehicle of mommy car hence young children are comming in and out the car, using this doors since as responsible parents we have assing the back row seat as the safest place.

13 Door Latch problem

Failure Date: 01/03/2005

Nissan Quest 2004 would not accelerate beyond 20 mph. Passenger side power door opened on its own; vehicle lost power on incline. The vehicle made a loud noise, but a bracket on the exhaust was fixed to correct the nosie.

14 Door Latch problem

Failure Date: 01/03/2005

Nissan Quest 2004 has been in for service 5 times. Tire problems, console lights (possible short) and rear interior lights. The air conditioner failed, the door handle fell off, the front driver side tire was continuously losing air.

15 Door Latch problem

Failure Date: 12/22/2004

Consumer was unable to open or close the rear sliding door in cold weather. Vehicle was taken to the dealer for inspection, and mechanic determined that the door latch needed to be replaced, and replaced it. However, the problem recurred.

16 Door Latch problem

Failure Date: 12/03/2004

Nhtsa recall campaign 04v186000 concerning power sliding doors. Ithas been over sixty days and the dealer does not have the parts available.

17 Door Latch problem

Failure Date: 11/16/2004

The driver's and passenger's side doors failed to open or lock when applied. The consumer took the vehicle to the dealer for inspection, and the mechanic determined that the vehicle was operating as designed. The consumer informed the mechanic this problem occurred more than once, and had not been resolved. The doors had been fixed twice to have the doors fixed, the left side passeneger door again and started closing by itself, and the doors had to be closed manually.

18 Door Latch problem

Failure Date: 10/12/2004

04 v 186 000/power sliding door: after the recall repairs were made the power sliding door would not stay latch/lock properly when closing the door. Sometimes the door needed to be slamed several times before it stayed close/lock or the door would intermittently open while in motion.

19 Door Latch problem

Failure Date: 09/20/2004

Malfunction of sliding door and air bag after recall work was performed. Neither of these systems had a problem prior to the vehicle being taken to the dealer for service. The dealer has agreed to look at the sliding door but refuses to look at the air bag problem.

20 Door Latch problem

Failure Date: 08/17/2004

I purchased a 2004 Nissan Quest in may 2004. Had issues with persistent rattles in the driver side sliding door immediately. The vehicle was taken in to the dealer service dept in Aug 2004 for Nissan's "customer satisfaction initiative" which corresponds to TSB ntb04-053. This campaign was to install a door rattle kit fix in addition to 2 other issues. As a result of the door rattle kit fix installation, both of my sliding doors now rattle louder than the driver side door did to begin with.

21 Door Latch problem

Failure Date: 08/01/2004

The contact owns a 2004 Nissan Quest. While the vehicle was in drive, the front driver and passenger doors were locked. The handle was pulled and the door opened. The dealer stated that the failure was normal. The failure mileage was 10,000 and current mileage was 57,000. *updated 12/12/07 the consumer stated even though the dealer told her it was a normal feature, it was corrected on the 2006 and 2007 models. The consumer stated on the newer models, the front doors do not open when locked and while the vehicle is in motion. Updated 12/12/07.

22 Door Latch problem

Failure Date: 07/24/2004

Power sliding doors on 2004 Nissan Quest se require too much force to reverse. This is a safety hazard and almost hurt one of our children the other day.

23 Door Latch problem

Failure Date: 07/24/2004

My Nissan Quest has been plagued with electrical problems from day one. The windows go down completely on their own with vehicle turned off. The passenger sliding door opens randomly on its own. The tire alarm goes off when tire pressure is fine. Air vents fly off and lights fall out of the ceiling. Most troubling is the automatic side sliding door. Owner's manual stated on page 3-8 the door will reverse direction immediately during power open or close, a warning chime will sound and the door will reverse direction and return to the full open or full close position. The door does not operate this way, the door will not stop when it encounters an object it will continue to push the object in its way. My husband and I have both been caught by the door. It has knocked small children to the ground. I have complained to Nissan , and they insisted that this was the way the door were supposed to operate. The automatic close button is right at the level a small child would put his hand to enter the vehicle and could be easily activated. Nissan says the door is designed to reverse within the last couple inches even though this is contradictory to its manual. Please help before a child is seriously injured.

24 Door Latch problem

Failure Date: 07/18/2004

1-power sliding doors are forceful that could hurt a child during the closing of the doors. Car was taken to the dealer several times and was inspected by Nissan engineer. The report came back as everything is within tolerance and the door force is not adjustable.

25 Door Latch problem

Failure Date: 07/04/2004

Sliding doors latch rattle. Have to stop or reach back to close again. Driving hit a bump on the paved road left slider door opened.

26 Door Latch problem

Failure Date: 06/01/2004

1. Fuel pump failure, replaced by dealer. Transmission starts out in3rd gear vehicle will not travel over 10/15 mph. Dealer claims inadvertantly turning off od can cause this. A/c unitunable to cool off car in weather over 85degrees.

27 Door Latch problem

Failure Date: 05/24/2004

A newly purchased 2004 Nissan Quest with current mileage of around 4,800 miles when incident happened. While driving on highway, the driver side rear tire suddenly bent and smoke came out. Van was then towed back to dealership and found that the cross member was broken off. Dealership denied warranty coverage because service manager thought that such damage may have been caused by a collision, because he saw a few light scratches and a smaller than 2cm mark on the rim. I am sure that the van was not hit by anything when the tire was bent. The scratches and little mark could be caused by pulling over to shoulder with a bent tire. I pointed to the service manager that the joint of the broken cross member was full of rust, a sign of incomplete sealed over a period of time, obviously not a new damage caused by an accident. Even tried contacting manufacturer many times, but no solution was made because manufacturer makes decision based on dealership statement. Also, squeaking noise has been coming out from rear sliding doors, dealerships stated that they removed doors but no finding and problems still exist.

28 Door Latch problem

Failure Date: 04/30/2004

Power side doors will not stop forward motion unless object is within a very small safety zone approximately in the middle of the door. Also, great force is required to stop forward motion (adult male, both hands pulling hard). Finally, with child lock 'on', power button by door will still allow child to close the door from inside and crush whatever he sticks out. Nissan mechanic assured me this is by design and cannot be changed.

29 Door Latch problem

Failure Date: 04/19/2004

Van right auto sliding door flew open on my 3 children going 50mph 11 yr. Old son had to hold door closed with his body and feet until safely stop. Door going back and forth, would not stay closed, would not stay opened!!! dealership had to unhook battery to get the door to disengage! said probably minor problem. Contacted sales dept - problems from 1st week with van. No contact for several days, contacted them. Would be a week or two to replace part. No call again. Called them 4th week. Serv. Dept. Said new bulletin (not a recall) did not have replace. Part. When picked up in summer began to have major rattling in side doors, rear door, 2nd & 3rd row seats. Took back to dealership, did some adjustments needs body shop work, to set up apointment. No call. Door came open again with my children +2 onboard while driving. One week in shop, many things replaced including hinges and latches on doors and seats. Got home, auto door still broken. Back again. Some more adjustments. Current problems same,no solutions . All documented invoices. Poor response from Nissan consumer regional manager. Rude! no apology for safety concerning my family. Put burden on me for proof of malfunctions!.

30 Door Latch problem

Failure Date: 03/10/2004

During cold weather it would be hard for the consumer to close the rear passenger door. Dealership was notified, but did not resolve the problem.

31 Door Latch problem

Failure Date: 02/23/2004

Vehicle power sliding doors and power rear hatch opening intermittently while vehicle is in motion. Power sliding doors moving erratically(sometimes fast, sometimes slow). Power sliding doors pinch protection (reversal of door if object is caught in between) is not sensitive enough. Dealer states it is working normal.

32 Door Latch problem

Failure Date: 02/15/2004

Power sliding doors rattle severly and do not close properly. Sometimes the latch in the door sticks in the closed position and will not allow the door to close and latch. Back hatch opens on its own. This has happened 4 times, once as we were backing out of the garage and it ripped off the cover over the license plate lights. Sometimes the ignition switch will not turn to the off position. The key will not come out of the ignition if the switch is not in the off position. The vehicle has been in for service for these issues 3 times with no success.

33 Door Latch problem

Failure Date: 02/09/2004

We purchase a 2004 Nissan Quest minivan approximately 3 months ago. The van has had door rattle problems from day one. The rear door rattled and the dealer has replaced a hinge that seems to have fixed that. Both sliding door rattle like a bucket of bolts. The car has been taken to service now 3 times for this. We were finally told that this was a known issue with the latches, but there was no fix from Nissan for this. A $38,000 vehincle that rattles down the road due to poor quality with no fix known is unacceptable.

34 Door Latch problem

Failure Date: 02/06/2004

While driving at any speed passenger's side automatic door opened. When the door opened it would not close or latch. Fortunately consumer's child at that moment was not in the vehicle. Rope was used to hold the door closed.

35 Door Latch problem

Failure Date: 01/28/2004

Car was brought in for a recall of the airbag sensor and the automatic sliding side door. Airbag sensor is still not functioning properly after 4 attempts at fixing it. Side door not properly functioning but service department can't 'duplicate' it so they say it's fine. Car is still in the shop, will be for a total (for this trip) of almost 4 weeks, until a rep from Nissan comes to try and fix it. Electrical system is a mess, lights, windows, power seats, doors, seem to act on their own. Nissan refuses to believe me! driver side passenger (non-power) door sticks, can barely open it myself. Flat tire light comes on when temperature outside dips. Beware of airbag sensor, try to check it yourself using different weight people. Very dangerous!.


Other Latches/locks/linkage related problems of the 2004 Nissan Quest


Safety Ratings of Quest Cars
Fuel Economy of Quest Vehicles
Quest Service Bulletins
Quest Safety Recalls
Quest Defect Investigations