Latches/locks/linkage Related Problems of the 2009 Nissan Quest

Latches/locks/linkage problem

I have customer feedback/concern on the Nissan Quest 2009. Last week the van owner was putting the kids in the back of the van and asked the three year old to get in the car while she was helping the other 2 year old get in as well. The sliding door was opened, moved to the end but not latched in the open position. It was a windy day and the door started to slide down to the close position. The 3 year old child was getting in and had his hand by the door lock helping himself up. At that time, the door closed very hard with the wind, pinched his hand and latched closed with the child's hand in between. He was taken to the emergency room to check his hand. I worked as a design controls quality engineer. I am required to ensure we minimize any potential risk by building risk mitigation features into the design to avoid any hazardous situations due to any product failure or user handling. Thus, I am writing to inquire how you can use this feedback to eliminate this safety concern? the Quest is most likely used by families with children. If the door slides itself to the close position and latches closed with a kid's hands in between and there is no sensor to prevent the door from closing, or some indication to the user that the door is not locked in the open position, or a way to ensure the door is only closed by human handling, I am concerned about what they could do in their product development to eliminate this potential hazard from happening?.