Other Fuel System Tank Assembly problems of the 2009 Nissan Quest

The vehicle gas gauge showed 1/4 of a tank of gas. The vehicle stopped. There was no gas in the tank and I had to call for assistance. This also happened 6/6/15.

Our gas guage indicated that we had 1/4 tank of gas. The tank was empty. We ended up stranded on the highway in 80 degree weather with two young children in the car till aaa was able to bring us gas. We got to the gas station and filled up and the tank literally took over 20 gallons, which means it was completely empty even though the gas gauge said we still had 1/4 tank. In addition, only a few weeks before, we had just replaced the gas gauge with a brand new, Nissan gas gauge. Nissan has already issued a recall on 2009 Quests for this problem, but apparently my Quest's VIN is not among those recalled, so they won't fix the problem without my paying a Nissan dealer for a diagnosis and then writing a claim. I think this is ridiculous and they need to expand the recall to all 2009 Nissan Quests. I should not be charged for a fix that is clearly specific to this Nissan vehicle's problem.

We received a letter on Jan 9, 2015 from Nissan north America advising that there was a potential problem with the fuel gauge and that we must maintain at least a half tank of gas until they repaired the problem. They advised they would contact us within a few months to do so. They have not contacted us in any way. As far as we know we must continue to maintain the gas level. When we called they said there would not be sending a letter rescinding the first letter's requirements and that only those car owners needing repair would receive a followup letter. Think about that for a minute. If they advise you by letter that you must take action to avoid a problem, then they must advise you that such no longer needs to be done also by letter. Please require them to do so to all the car owners who think they have a fuel gauge problem.