Tank Assembly problems of the 2011 Nissan Quest

While driving down hill the car will stall if the gas tank reads less than 90 miles to empty. This has happened while driving at highway speeds or in town. Today this happened while crossing an intersection. The van stalled right in the middle of a major intersection which created a safety hazard. The local Nissan dealer said that Nissan is "working" on fixing the problem but they can't do anything for us.

This car has completely shut off on me 5 times in the past month! I have had to have gas delivered to me all of these time to be able to drive. On most of these occasions I have had over 1/4 take and had no warning lights on indication fuel level was low. This seems to be a common problem that Nissan is refusing to recognize or do anything about. We took the van in for service and were fist told they had never heard of this issue but then another worker told us they just had someone with the same issue and they replaced the tank yet the problem was not solved. My dealership is mossy Nissan of oceanside CA, and they have been a nightmare. We are driving across the us on military orders in this van with our 2 small children, and this is absolutely not acceptable that we will be forced to drive in a deathtrap. Nissan needs to wake up and do something about this these are family vans, what is it going to take for there to be a mass recall? the death of a family? please someone help us, I do not know what to do right now??.

Car was parked on an incline nose down with 1/2 tank of gas in the tank. When attempting to start the vehicle the engine would not start. Brake system stopped working and car started to move forward down the hill. Needed to use the emergency brake to stop the car.

The first time I had an issue with this van was about 3 months ago approximately 6,000 miles. I had just dropped my daughter off at school. There was a lot of traffic. I had 1/4 tank of gas. I was leaving the school and on a slight decline when my car stalled. I had several cars and large buses behind me. I could not do anything. I was terrified. When the car stalled my brakes went out and I was lucky I put the parking break on when I did or I would have hit the car in front of me. I used the parking break and rolled the van over to the side of the road into the bushes leaving just enough room for cars to get past me. I noticed the gas gauge registered as empty. I sat there for about 10 minutes before the van would start again. When it did I immediately filled up with gas. I called the Nissan dealership they said they would look into it. In the meantime I was dropping my other daughter at an activity. I was on a decline again the car stalled. I had to roll down to level ground and sit and wait until my car would start again. Again I had about 1/4 of a tank. I called the dealership they said that they would replace the fuel tank and not to let the tank go below 1/2. Yesterday at 12,000 miles they replaced the fuel tank. I thought the problem was fixed. I had just under a half a tank and idled on a decline, my car stalled again. Now the dealership is saying that it is the cluster gauge. They decided this when they filled up the car for me (after it stalled) and had to put 14. 7 gallons in it. The service manager told me it was a 16 gallon tank so that is proof to him it's the gauge. I have read the 2011 Quest has a 20 gallon tank so I ran out of gas with 6 gallons in the tank. I was told Nissan wouldn't issue a recall until it becomes a safety concern. I am very concerned for my family's safety. When is it a safety issue for Nissan? when a life is lost?.

When fuel gauge reads 1/4 tank or less van will shut down if on a decline (while driving or parked). I believe this is due to a mechanical error in the float in the gas tank not reading properly. I must make sure that I have at least 1/2 tank of gas at all times.

As my wife drove our brand new Quest down a slope to make a left hand turn, the Quest died. She stopped the car and tried to restart it to no avail. When I arrived I had her attempt to start as I listened to the engine, it was turning and the car had power but it was acting like it had no fuel. The gauge showed a little over 1/4 tank. When the tow truck arrived he took us to a gas staton first, after fueling the car started. When I submitted it to the Quest dealership the service chief said this was the third time he's seen this happen in the past month! the fact that Nissan has clear evidence of a problem that can prove very, very, dangerous yet has not issued a recall is very disturbing. Please address, thank you.

Multiple times my 2011 Quest has stalled out when going downhill. At first it was if I had roughly a quarter tank of gas left. Yesterday it happened when I had just short of a half tank of gas. It happens if I'm sitting still on a hill or cruising down the highway at 65mph. I have to put the car in neutral, press on the brake, then hit the start button, and luckily it has restarted every time. With 2 children under 3, this is a huge concern for me. Please force Nissan into fixing this before a tradgedy happens.

With three young kids in the van, we were stopped at a red light, in the dark, on a hill, at an intersection where cars must turn left or right. I had a quarter tank of gas. Light turned green, I put my foot on the gas and the car became completely unresponsive. Called the police to direct traffic, it was dark and cars were coming at my disabled vehicle from behind, left and right. Called aaa. I was able to get my girls out of the van and cross a major intersection safely. We got gas in the car and got it to the closest dealership. As this was a leased vehicle with less than 3,000 miles on it, we called corporate Nissan to discuss what happened and asked to be let out of our lease (and into another Nissan). After approx. Two weeks of talking with Nissan reps (which is not as easy talk as they do not return phone calls and never answer their phones) and an arbitrator, we were told since the van was "fixed" as per the 1st TSB, we would not be let out of our lease. I told the arbitrator I felt the van was unsafe, she argued that nobody was hurt in the van and the van was fixed. She also said they would not perform both TSB's on my van since the VIN number did not align with the dates issued in the 2nd TSB. Next day, the van was driven by a service manager and sputtered on a hill!! the first fix (replacing the distance to empty gage) did not solve the problem. I left a message for the arbitrator to let her know, she never called back. One week later the 2nd TSB has been performed and the van is ready for pick up. I do not trust the fixes and will not put my family at risk. I think its a disgrace how corporate Nissan is handling this problem. They know the 2011 Quest has a gas tank design flaw and are not actively trying to get them off the road for much needed repairs. I did get out of my lease privately and firmly believe Nissan needs to recall the 2011 Quest.

The vehicle fails to draw gas from the gas tank when parked on a decline (front down), and there is less than 1/4 tank of fuel in the tank. This happened in our driveway, where we were unable to start the vehicle even with 1/4 tank of gas, until the vehicle was put in neutral and rolled to a flat spot. Then the vehicle was able to start. We have heard similar stories of the vehicle not starting when parked on an decline, but have also heard of owners of the 2011 Quest stalling at highway speeds due to fuel starvation, attributable to bad gas tank design. This should be recalled and fixed by Nissan immediately before someone is injured or killed in a stall-out accident.

The fuel indication light came on while departing our neighborhood, while going down a hill to a stop sign the vehicle stalled and would not restart. Had to fill the tank via a gas can to make it to the station. Gas light came on tonight March 15th while in interstate and drove approximately 7 miles and parked. Indicator at the time still said we had approximately 40 miles. Parked on a decline and car would not start when we returned. Again filled tank with a gallon of gas and drove to station where we filled with an additional 14 gallons. 14 gallons + 1 gallon from can = 15 gallons. . . . In a supposed 20 gallon tank? the math isn't adding up. Luckily our children haven't been in the car on either occurrence nor have we stalled on a busy highway where a serious accident could occur as a result. There is an obvious problem with the 2011 Nissan Quest fuel tank or pump which is causing the vehicle to stall or not start when there is more than 4-5 gallons of gas in the tank. This needs to be recalled and corrected before somebody is killed. There are countless forums online now that we have just found tonight with people across the country experiencing the same issue. . . . With dealerships not offering any assistance. Please help.

The contact owns a 2011 Nissan Quest. The contact stated that while driving 2 mph into a gas station, the vehicle performed as if it were going to stall. The contact stopped the vehicle and refueled. The contact also stated that the fuel gauge indicated that there was fuel present in the fuel tank at the time of the failure. The instrument panel also indicated that there was enough fuel left to travel approximately fifty miles. The failure recurred on an intermittent basis and the vehicle stalled on a few occasions without warning. The vehicle was taken to an authorized dealer and the contact was informed that unwanted moisture may be entering the fuel tank. The vehicle was repaired, but the failure continued. The vehicle was not taken back for additional repairs. The manufacturer was not made aware of the failure. The failure mileage was 3,750.

First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. Approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. Pushing start button caused an attempt to crank, but engine wouldn't start. Accessory power still worked. We put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). The van was towed to a Nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. Dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. Second incident: 12/16/11, low fuel light came on at 52 miles to empty. Before I could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. I exited the vehicle for fear of being hit by oncoming traffic. I called police and we put 3 gallons of gas in the van and the engine cranked right up. I immediately went to the nearest gas station about 3 miles away and the van took 15. 2 gallons (add the 3 police put in and I should have had 1. 8 gallons in the tank when it stalled).

Quest constantly stalls when driving downhill with less than 1/4 tank of fuel. This has happened to us 4 times in the past 4 months. 1) backing out of steep driveway, approx halfway up driveway the engine stalled and van rolled forward. We could not get the van restarted and had it towed to dealer. The dealer was able to get it started and the engine diagnostics showed no problem. Dte showed over 100 miles until empty. 2) driving down hill on back road van stalled. Dte showed 75 miles until empty. Van was able to be restarted when on flat surface. 3) stopped at traffic light on slight down hill. Dte showed 90 miles until empty. Van started back up immediately. 4) driving downhill on busy urban street. Dte showed over 100 miles until empty. Van was restarted after adding gasoline. Nissan needs to address this issue as it could be a major safety issue if it happens on a busy road.

The contact owns a 2011 Nissan Quest. The contact stated when the vehicle was on an incline it would not start, or it would stall without warning although the fuel tank was full. The vehicle was taken to the dealer who replaced the fuel system. The failure was not corrected. The vehicle was taken back to the dealer who stated they could not recreate the failure or correct it. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 12,000.

Engine will stall and sometimes not restart when driving down a steep grade when fuel tank has 1/4 tank left.

The contact owns a 2011 Nissan Quest. The contact stated that when the fuel tank was one quarter full and the vehicle was being driven on a slope, the vehicle would stall. The contact would have to coast to level ground or add more fuel to restart the vehicle. There was no warning prior to the failure. The vehicle had not been inspected by the dealer or repaired. The failure mileage was 1,100 and the current mileage was 2,567.

My engine keep shutting off, it happened many times when my car's fuel down to less than 25% of tank or around 60 miles left, and the car downhill only. Example: I was pulling out my car out from drive way and down to street, it keep shutting off, or my car cutting fuel. Couldn't pull my car until my car put in ignition on and have someone to push to level on the street. Then my car can start on the engine. It was so dangerous, because the brake was off and engine was off, have someone to push the car. Also, I am afraid when I am driving on the road, if suddenly happen like that. I am not sure what to do. . . This is car always drive with the my kids.