Doors Lock problems of the 2019 Nissan Rogue

The vehicle has developed this problem: the passenger-side door will not lock or unlock using either the key fob or the interior power-lock switch and has to be operated manually. Because the same failure has occurred on two consecutive model years, I am concerned this may be a recurring door-lock actuator defect rather than normal wear. I have a case number open with the Nissan consumer affairs. The case number is xxx. I also own a 2018 Nissan Rogue sv; the VIN number is [xxx], with the same exact problem. The case number for the 2018 Nissan Rogue is 56992161 information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).