general problems of the 2021 Nissan Sentra

The contact owned a 2021 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) through mail and email and would like to be removed from the recall distribution list because the vehicle was totaled. The dealer and the manufacturer were contacted.

Steering wheel vibrates and has become difficult to steer. Occurs often. While on the freeway, vehicle has come to a stop in 2 different occasions, it just stopped for 4-5 seconds. Back up camera is blurred, mainly in the center.

As I was driving home on the highway, something happened with my car where I couldn't control the car. It swerved back and forth on it's own until it finally stopped and cut off on it's own. There were no messages or symptoms prior to the failure. My car has been with Nissan who said they were going to investigate it and I cannot get a call back from Nissan consumer affairs.

The car has been towed and moved to another state which is new jersey and it is being held at an auction company. The car needs to be picked up by Nissan of garden city and taken back to the dealer shop for the safety recall.

The steering wheel is shaking and vibrates making it worse when I accelerate and also when I turn.

There is a current open recall campain id r23b3 on the tie rods requiring replacement, however there is no current remedy per Nissan. This faulty tie rod can break and cause complete loss of steering, as there is a stop sale on this vehicle it is not safe to drive. Vaden Nissan has my vehicle every 5000 miles during each service/oil change from 2021 until 2024. I also notified the vaden Nissan dealership again of this open recall issue during my last inspection, they rotated the new tires I had to purchase and sent me on my way. While driving my 2021 Nissan Sentra on atomic road in jackson, SC (a moderately busy highway), I experienced noticeable vibrations through the steering wheel, especially when accelerating and making turns. As I attempted to exit the highway, via a curved off-ramp, the steering wheel became extremely shaky and impossible to turn. I struggled to keep the car within the lane and then completely lost steering control. This caused me to veer off the road and nearly into the shoulder. I experienced such panic and fear as my 2-year-old nephew was in the car seat in the back of my vehicle and was also extremely frightened. I am now extremely unsatisfied with Nissan and its lack of commitment to sell safe vehicles, I cannot legally resell this vehicle in the current condition and am left with no option but to drive an unsafe car, under the lemon law I have the right to sue. I pray that if I absolutely have to drive this Nissan Sentra again there are no injuries, life-altering disabilities or possible death incurred to myself of my passengers. As I have followed all proper protocols and require a rental car that is at minimum safe for transportation.

Tie rods have no remedy, I have my car parked because its unsafe to drive and have called dealer hundreds of time and all they say is they're working on it. How long do I have to wait on a car I am making payments, this is awful.

When turning the steering wheel, it make a squeaky noise.

I am simply writing this complaint because the recall says I should if I feel the manufacturer has failed or is unable to remedy the recall in a timely manner. This recall is over 6 months old with no current remedy available. After 6 months, I would expect a recall that cites a potential increase of a crash to be addressed in a much quicker manner.

The tie rod collapsed during routine driving causing the vehicle front end to fall in the road.

Vehicles will slams on brakes as if it is trying to avoid something in front of the vehicle. This has randomly happened several times at different driving speeds. This has been reported to dealership with no resolution because they cannot duplicate. In addition, I have had the same serious recall involving the tie rod for my vehicle and there is no resolution. The dealership will tell you how serious the issue is and that there is stop sale on these vehicles to entice you to trade in the vehicle instead of trying to make it right with the consumer.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2021 Nissan Sentra. The contact stated that while his wife was driving at approximately 60 mph, the vehicle began to slide, hydroplane, and crash into a cement ditch drain.   there were no warning lights illuminated. The passenger side seat belt failed to lock completely, and the occupant was thrown around in the vehicle. The contact who was occupying the passenger side front seat stated he was taken to the hospital, who confirmed that he sustained right elbow and air bag burns and lower intestines' injuries. The air bag was deployed. A police report was filed. There were no reported fire. The vehicle was towed to a tow lot. The contact called the local dealer . The vehicle was taken to the local dealer, who test drove the vehicle prior to the failure, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 43,177. The contact stated that the failure was related to NHTSA campaign number: 23v581000 (steering). The vehicle was deemed a total loss by the insurance company.  .

I am writing to file a formal complaint against koeppel Nissan regarding their refusal to service my vehicle for a factory safety recall (tie rod replacement) and additional services upon request such as; clogged drain(water inside car doors), wheel alignment, evaporator core leakage( water on back seat floor), tire rotation, water in spare wheel well & front door check strap repair. I believe it is imperative to bring this matter to your attention, as it poses a significant risk to public safety and may be in violation of the applicable regulations and guidelines. On September 18, 2023, I visited koeppel Nissan in jackson heights queens, NY for my scheduled appointment in order to address a safety recall on my vehicle. However, to my astonishment, the dealership's service department declined to service my vehicle, citing reasons that were neither reasonable nor justifiable. Upon explaining that I was being rushed due to time constraints and poorly serviced in the past, the dealership's staff in question displayed a dismissive and unprofessional attitude towards my concerns. Despite my insistence on the urgency of the safety recall, regrettably, the situation escalated to a point where I was asked to leave the premises without having my car serviced. Subsequently, I have preferably decided to no longer do business with this dealership in regards to servicing my vehicle and I wish to seek other alternative solutions at another car dealership location. It is my understanding that as a registered dealership, koeppel Nissan has an obligation to promptly and adequately address safety recalls on the vehicles they have sold. This obligation is not only a matter of legal compliance but also a moral responsibility to ensure the safety and well-being of their customers.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake. The power steering warning light and the collision warning light was illuminated. The vehicle was taken to the dealer however, the contact had not yet been informed of the diagnostic result. The contact was informed that the parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The contact was provided a case number. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA campaign number:  23v581000 (steering) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.  VIN tool confirms parts not available.

I brought this car in January 2023. I was driving on a residential street and after I made a left turn, I loss control of the steering because the tire rods had broke on the right side. I could have gotten into a serious accident; but luckily I only hit the curb. Please the attached picture. This happened on 7/30/23.

This is pertaining to my earlier complaint on August 2, 2023. My tire rod and rack and pinion broke when I lost control of steering and bumbed a curb. The dealership refused to used manufacture warranty because they said I had an impact to something, I only hit a few potholes during the winter months then they told me I had to go through my auto insurance company. Once I filed a claim with my insurance; the service manager insisted me letting them take the claim. While my car was waiting to be repaired ; the tire rod recall (campaign number: 23v581000) was announced on my car and the dealership told me that the recall was not the caused of me loosing control of steering. The dealership had my car for over 60 days repairing my car and Nissan n. A is refusing to reimburse me because they said I had an impact to something and it was not caused by the recall.

The contact owns a 2021 Nissan Sentra. The contact stated that while turning the steering wheel in either direction a crackling type noise was present coming from the steering column and the wheel would not immediately turn. The vehicle was taken to the local dealer who diagnosed that the steering box needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 33,000.

On 2 July 2022, I was traveling southbound on interstate 95 in a rented 2021 Nissan Sentra. While driving the brakes unexpectedly locked and did not release, affecting the steering, and causing the vehicle to spin out in a circle across major highway lanes crashing head on into a guardrail on the left side of the interstate. This is a major safety concern as when an individual is driving a vehicle, they need to be able to control not only the direction of the vehicle, but when that vehicle brakes. When the brakes locked while driving, so did the steering, causing there to be no control of a vehicle traveling down a major florida interstate. Had there been impact by another vehicle while the 2021 Nissansentra brake malfunction caused it to spin out across major highway lanes, such would have been fatal to both me & the unexpected driver also traveling southbound on i95. If this malfunction exists in other 2021 Nissan Sentras, a major motor vehicle safety risk also exists for both drivers & riders of the 2021 Nissan Sentra, as well as any other motorist driver traveling with passengers in the same direction. This vehicle was a rental car through budget and is not personally owned. Rental company was informed of mechanical malfunction & also aware that the brakes locked while driving the 2021 Nissan Sentra. Service history/ maintenance of rental vehicle is personally unknown. It is also unknown if the problem / component has been inspected by dealer or independent service center. If the same malfunction exists in a group of vehicles used commercially for one time rentals by rental companies, the posed safety risk for motor vehicle safety significantly increases. Drivers are unknowingly renting dangerous vehicles posing a major risk for personal safety of themselves & their families, but also to other motorists around them.

The contact owns a 2021 Nissan Sentra. The contact stated while driving 10 mph the vehicle loss the power steering without any warning causing the steering wheel to become stiff and causing the contact to struck another vehicle. No one was injured and a police report was filed. The vehicle was towed to the dealer and stated that the axle to the vehicle had fractured, and the axle was replaced but the failure reoccurred. The manufacturer was not contacted. The failure mileage was 25,000.

My accident was with Nissan Sentra veering out of control. I was lucky, see others who weren’t in past few weeks: https://kfoxtv. . Read more...

Out of control.

Ended up in a crash (steering issue, not recalled but rented)!!!.

Steer rod recall effective as of 6/17/21 yet ignored by enterprise rental car company. Lost control, car hit guard rails. No cooperation from insurance nor rental company. Police got it towed on 1/26/2022 to alpine automotive, lake zurich illinois, enterprise holdings picked it up on 1/28/2022. No other information provided by any party on estimate of damages, nor medical coverage due to “insurance policies”.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The contact stated that when he was driving at approximately 70 mph he was feeling vibration from the steering wheel. The contact stated that when he depressed the brake pedal to slow he felt vibration through the brake pedal. The contact stated he was not aware of any warning lights. The contact stated that the failure was intermittent but was now a recurring failure and at speeds above 50 mph. The failure mileage was approximately 55,000. VIN tool confirms parts not yet available.

Bent tie rod condition impaired the driver's ability to steer the vehicle.

While driving in the center lane at approximately 40 mph, I heard a loud snap, and immediately lost the ability to steer the vehicle. The vehicle went hard right into the outside lane, I started applying the brakes and brought the vehicle to a stop against the outside curb. The front wheel on the right passenger side had moved forward about 8 inches and pushed the front bumper forward, which had locked up that wheel. The tie rod broke, had I been driving faster or had there been a vehicle beside me, there would have been a major crash. Had this happened at highway speed it could have been fatal. The car had never encountered a pothole, a speed bump or anything else that could have contributed to this. Clearly a manufacturing defect. Any defect that causes a complete loss of the ability to steer has to be the most dangerous defects.

The contact owns a 2021 Nissan Sentra. The contact stated while driving approximately 50 mph, the contact heard a noise coming from underneath the steering wheel. The contact then lost control of the vehicle momentarily during a rainstorm. The contact was able to regain control of the vehicle. The contact stated that the aeb warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed but was not repaired. The manufacturer was informed of the failure and told the contact that they were unable to assist. The failure mileage was approximately 4,000. The VIN was not available.

The contact owns a 2021 Nissan Sentra. The contact received notification of NHTSA campaign number: 23v581000 (steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brakes independently activated, as if there was an object in front of the vehicle. No warning lights were illuminated. The vehicle was taken to two different dealers where it was diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to take the vehicle to a dealer for assistance. The failure mileage was approximately 200. VIN tool confirms parts not available.

The contact owned a 2021 Nissan Sentra. The contact stated their daughter was driving at 30 mph, when the driver was merging into a lane when the driver heard an unidentified noise and lost control of the vehicle, and crashed into a telephone pole. The air bags did deploy. The driver had a laceration and bruise and swelling in the left knee. The driver declined medical treatment at the scene. A police report was filed. The vehicle was towed to a tow yard where it was later deemed as a totaled loss. The manufacturer was made aware of the failure. The failure mileage was unknown.