Steering Tie Rod Assembly problems of the 2021 Nissan Sentra

The contact owns a 2021 Nissan Sentra. The contact stated while driving 30 mph and pulling out of a parking lot on a leveled road surface, the vehicle hit a pothole, and upon attempting to make a turn, the vehicle made a popping sound and the front passenger's side wheel seized. The contact was able to pull to the side of the road. The contact stated that while a bystander was inspecting the front passenger's side wheel, a piece of the tie rod fell onto the ground. The vehicle was towed to an independent mechanic, where it was diagnosed that the tie rod had fractured. The vehicle was not repaired. The contact became aware that the VIN was included in NHTSA campaign number: 23v581000 (steering) however, the part to do the recall repair was not yet available. The dealer and a second dealer, kraft Nissan (3277 mahan dr, tallahassee, FL 32308) were contacted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 69,661.

The contact owns a 2021 Nissan Sentra. The contact stated while driving 20 mph, she heard an abnormal bumping sound coming from underneath the vehicle and the steering wheel became difficult to maneuver, causing the contact to almost lose control of the vehicle. The contact did not recall whether there were any warning lights illuminated. The contact was able to veer to the side of the road and replaced the flat tire with the assistance of the towing company. Then, the contact drove to her residence. The vehicle was taken to the dealer who diagnosed that the passenger’s side front tire and the passenger’s side rear tire needed to be replaced. The contact stated that the tires were replaced. The contact received notification of NHTSA campaign number: 21v461000 (steering) and the vehicle was taken to the dealer for the recall repair. The vehicle was repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 474.