Air Bag Light On problems of the 1996 Plymouth Voyager - part 1

The contact owns a 1996 Plymouth Voyager. The contact stated that the air bag warning indicator remained illuminated while driving and the cruise control and horn failed to function. In addition, when making a turn, there was a flapping noise in the steering wheel that caused the clock spring to fail. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The approximate failure mileage was 109,000.

The air bag light appeared on the dashboard and remained on. Consumer took vehicle to dealer for inspection, and mechanic determined that clock spring needed to be replaced. This vehicle was not on recall.

Vehicle was taken to the dealer because the air bag light illuminated. Also vehicle was taken to dealer for recall 02v293000 clockspring repairs. Dealer attempted to repair the problems under the recall, but was only able to fix the horn. Air bag light was still illuminating, and cruise control did not function. Consumer requested a call back.

The fuel sending unit needle will jump from side to side and the light will come on/off intermittently. Ts the clockspring was inoperative, the fuel module needed to be repaired, the gas tank indicator light blinked and a tone sounded. The vehicle seemed fine for a while, but the problem had come back constantly. Scc.

Consumer states while driving the air bag light stay alluminated, cruise control goes out. Dealer notified said clock spring failed. Ts.

Consumer stated the air bag light stayed illuminated while driving. The dealer has replaceed the clock spring. Feel free to provide any further information.

Seems to be a common problem with Chrysler vans. Something to do with a clock spring, that is in the steering wheel column. I have found other examples on the internet and there was mention of a class action law suite. Costs around $190 to $260 to fix. My father in laws Chrysler van has same problem with air bag light. Not sure about horn.

During hot weather dash air bag indicator light illuminated, horn did not function & cruise control no longer functioned. Certified service center has identified problem is due to clock spring in steering column (ref NHTSA action #: ea01007). Air bag light came on first. . . Cruise control still work intermittently. Did not become aware of horn malfunction until needed for collision avoidance (near miss, no damage). Reference NHTSA recall # 98v046 for same issue in different make vehicle by same manufacturer. Reference Chrysler TSB # 08-010-01 may 01 that covers broad range of makes and models. This investigation was opened in Feb-2001. Why was a recall issued on wrangler and not minivan when both use same system?.

Investigation currently open by NHTSA ea01007. My airbag light would come on and sometimes extinguish during driving but come back on later. Finally the airbag light stayed on constantly. Over the course of a month, the cruise control and horn quit working as well. I inadvertantly stumbled across this open NHTSA case while looking for a wiring diagram to begin looking into the horn problem first. While the van is 6 years old I understand that Dodge/Plymouth have replaced over 400,000 clock spring assemblies. The dealership charged me $223. 30 to replace the part including labor. It would seem that a fair amount of these assemblies have failed which I would expect to last for the lifetime of the vehicle. I would have been willing to pay for the part if Dodge/Plymouth would install it for free. Not only did they charge to install it, they were ready to charge me an additional $70. 00 diagnostic fee if that wasn't the problem. I'm very disappointed that Dodge/Plymouth is very well aware of this problem which is obviously safety related as I have driven around for 2 - 3 months with an airbag light on which I'm sure others are doing and then they make a nice profit on charging me to fix a defect they are very well aware of. If I can answer any other questions, please feel free to contact me.

Airbag light continuously illuminates. Dealer indicated that the clock spring was bad. I understand that from other complaints that I may be able to look forward to both my horn and cruise control becoming inoperable in the future. I can't believe that a non-moving part such as this would fail. It should last the life of the vehicle.

The horn quit working, cruise contron quit working, air bag light remained lit after starting.

Air bag light will come and stay on until consumer turns vehicle off. Contacted dealer.

Nar 04/07/2003 mr the air bag light illuminated and the cruise control was inoperative. The consumer received a recall notice after he had the work done.

Airbag light would come on and off in July. Took vehicle to dealer, and they reset airbag sensor. About a week later, consumer rear ended another driver, and none of the airbags deployed. Please provide any further information.

Ea 01 007/air bag clockspring: consumer states air bag light remain on while driving and the horn is inoperative. Dealer was not notified at this time. Nlm.

While driving, air bag light illuminated on dashboard, horn does not work. Possible clockspring failure.

Airbag light has come on, and horn and cruise control stopped working.

Air bag light stays, on and horn does not blow. Contacted dealer, and dealer stated it was not under warranty.

Airbag light came on, horn and cruise control stopped working. Dealer replaced clock spring assembly.

Consumer took a road trip and airbag light stayed on. Cruise control went out, and there was no horn. Dealer stated clock spring goes out of adjustment, drops contact, and everything drops down. Repair included removing airbag and steering wheel, cost $375 to fix. Consumer states the clockspring was replaced on 25-Jul-01 and until it had been replaced the airbag, cruise control, and horn were inoperable.

Air bag light came on, and cruise control has failed to operate properly. Dealership has examined vehicle, and determined that clock spring was the component causing this problem. Please provide any additional information/attachments.

While driving air bag light came on and remained. This caused horn and cruise control not to be working.

Airbag light is on, and horn/cruise control stopped working, clock spring assembly needed to be replaced.

Airbag light would come on and stay on. Horn won't blow. When horn would start to work airbag light went out.

While driving air bag light will come on dashboard. Consumer is concerned for deployment of air bags. The clock spring failure caused the air bag light to come on and was repaired. The horn does not work sometimes.

Ea o1 007/air bag clockspring: vehicle experiencing no horn and air bag light remains on. Dealer notified. Feel free to provide any further details on this matter.

Clock spring in steering column has caused airbag light to come on, horn to fail, and cruise control to stop working. Dealership has repaired this defect at consumers cost. Please provide any additional information/attachments.

Airbag light came on, horn and cruise control quit working.

Air bag light is illuminated on the dashboard. Consumer has taken vehicle to dealer, dealer stated that air bag module needed to be replaced. Please provide any further information.

The airbag light stayed on and the horn failed to work. I took the vehicle to a dealer for an inspection. They said they found the d/s squib circuit open and clockspring inop. They replaced the clockspring{#4687630af} and seal pkg{cbxg8450}. The total cost was $217. 18. I also had recall #845 corrected at this time as well. Two safety issues on the same vehicle is not a comforting situation. I am very concerned of the reliability of this vehicle as my wife is the primary driver to transport my children. Your attention in this matter is greatly appreciated.

Ea 01 007/air bag clockspring : vehicle experiencing no horn and air bag light remaining on. Dealer / manufacturer were not notified at this time. Cruise control locked up while driving.

Airbag light is on, horn and cruise control not working either.

While driving clockspring assembly disengaged, causing airbag light to illuminate, horn and cruise control malfunctioned and completely stopped working.

For no reason, the airbag light on the steering wheel came on and has stayed on, the cruise control will not come on anymore, the horn will not work anymore, and the wipers are acting erratically. I contacted the dealer and they said the "clockspring" assembly in the steering wheel needs replaced for ~ $300-$350. They said it is a common problem. I checked online and found numerous reports of this failure so I thought I would report it. As I understand it, this design defect has effectively disabled my airbag and I think the manufacturer should fix it.

Horn started to blow on its own, air bag light stayed on while driving, and cruise control was inoperative; dealer notified, and informed consumer that vehicle was not covered under t recall. Feel free to provide any further information.