17 problems related to speed control springs have been reported for the 1996 Plymouth Voyager. The most recently reported issues are listed below.
Horn stopped working. Vehicle repaired by dealer who advised the consumer that the clock spring was defective. Consumer was in a parking lot and a vehicle started to back out of a parking space, consumers horn wouldn't work. Consumer feels that the horn and cruise control are/were defective and the manufacturer should pay the cost of repair. (146. 78).
During hot weather dash air bag indicator light illuminated, horn did not function & cruise control no longer functioned. Certified service center has identified problem is due to clock spring in steering column (ref NHTSA action #: ea01007). Air bag light came on first. . . Cruise control still work intermittently. Did not become aware of horn malfunction until needed for collision avoidance (near miss, no damage). Reference NHTSA recall # 98v046 for same issue in different make vehicle by same manufacturer. Reference Chrysler TSB # 08-010-01 may 01 that covers broad range of makes and models. This investigation was opened in Feb-2001. Why was a recall issued on wrangler and not minivan when both use same system?.
Investigation currently open by NHTSA ea01007. My airbag light would come on and sometimes extinguish during driving but come back on later. Finally the airbag light stayed on constantly. Over the course of a month, the cruise control and horn quit working as well. I inadvertantly stumbled across this open NHTSA case while looking for a wiring diagram to begin looking into the horn problem first. While the van is 6 years old I understand that Dodge/Plymouth have replaced over 400,000 clock spring assemblies. The dealership charged me $223. 30 to replace the part including labor. It would seem that a fair amount of these assemblies have failed which I would expect to last for the lifetime of the vehicle. I would have been willing to pay for the part if Dodge/Plymouth would install it for free. Not only did they charge to install it, they were ready to charge me an additional $70. 00 diagnostic fee if that wasn't the problem. I'm very disappointed that Dodge/Plymouth is very well aware of this problem which is obviously safety related as I have driven around for 2 - 3 months with an airbag light on which I'm sure others are doing and then they make a nice profit on charging me to fix a defect they are very well aware of. If I can answer any other questions, please feel free to contact me.
Airbags lights stays on/ speed control and horn do not work. Clockspring failure.
The air bag/ clockspring was defective and affected the horn, cruise control and automatic locks. This is becoming a common problem for vehicles similar to my make, model and year, according to our mechanic. Upon research via internet, its an apparent problem and yet a recall has not been issued. I would like reimbursement since this was defective. Thank you for looking into this matter.
Airbag light came on, horn and cruise control stopped working. Dealer replaced clock spring assembly.
Consumer took a road trip and airbag light stayed on. Cruise control went out, and there was no horn. Dealer stated clock spring goes out of adjustment, drops contact, and everything drops down. Repair included removing airbag and steering wheel, cost $375 to fix. Consumer states the clockspring was replaced on 25-Jul-01 and until it had been replaced the airbag, cruise control, and horn were inoperable.
Air bag light came on, and cruise control has failed to operate properly. Dealership has examined vehicle, and determined that clock spring was the component causing this problem. Please provide any additional information/attachments.
Airbag light is on, and horn/cruise control stopped working, clock spring assembly needed to be replaced.
Clock spring in steering column has caused airbag light to come on, horn to fail, and cruise control to stop working. Dealership has repaired this defect at consumers cost. Please provide any additional information/attachments.
Ea 01 007/air bag clockspring : vehicle experiencing no horn and air bag light remaining on. Dealer / manufacturer were not notified at this time. Cruise control locked up while driving.
Airbag light came on. Horn and cruise control would not work. Consumer took vehicle to a mechanic, and they replaced clock spring.
Airbag light stays on. Horn and cruise control do not work. Dealer has advised consumer to fix the defect, clock spring would have to be replacd at consumer's expense.
The clock spring broke on this vehicle. This disabled the horn and power to the cruise control. I know a few other minivan owners and I am not the only person that this happened to. I have never had a problem with steering wheel components with any vehicle I've owned in 30 years. I believe that there is a possible defect in this area.
The clockspring assembly, the system that provides electricity for the driver side air bag, horn and cruise control. The air bag readiness indicator lamp came on and the horn,and cruise control does not work.
Engine light stays on, airbag light stays on, horn and cruise control inoperable. Suspect defective clockspring est cost to repair $250-400.
Ea01-007,airbag and horn is inoperative due to a defective airbag clockspring which is located inside steering column.