Integrated Child Seat Belt problems of the 1997 Plymouth Voyager

To whom it may concern my name is katie olson I drive a 1997 Plymouth Voyager van with the built in car seats. That is what sold me the van I thought they would be safer for my children. Last week I took my kids to the park and I went to release the belt and it retracted to my two year old daughters neck. I could not get it off of here I had to cut it off after a half hour of trying to loosen it. It was so tight I couldn't put my finger between her throat and the belt. This has never happened before but I talked to a lawyer and they told me to contact you. Thank you for your time.

Lifted the seat belt of the intergrated css to get the child out and the seat belt fell down on the child and pinned the child to the intergrated css, had to take the vehicle to a dealer to release the child.

Failure on the built in css, the css shoulder belt will not retract, causing the child to be traped in the seat.

Child intergrated seat would not pull down. Owner notified Chrysler on this matter, where they sent owner a video tape on how to use seat, but problem remains.