Table 1 shows two common electrical system related problems of the 2015 Porsche Cayenne.
| Problem Category | Number of Problems |
|---|---|
| Propulsion System Cables Fastener/connector problems | |
| Electrical System problems |
The 2015 Porsche Cayenne e-hybrid has a charging port for charging the electric drive battery. The electric plug does not disconnect from the vehicle. Based on the obd-ii software used for diagnosis error code - p0d9400 error description - high-voltage charger - charging-plug lock fault (00a93d).
On August 21 2021, I was out shopping. When I went out to return home, the car would not start. I could not jump start it or anything. I had it towed to the dealer. I found out from Porsche and dealership that my car was disabled by Porsche connect. I do not have this service or pay for it. On Friday sept 3, I was informed by Porsche customer service that it disabled my car because the original owner (in 2015) changed their phone number. So Porsche assumed stolen and shut down. I did not authorize this, I did not sign up for this service. They will not fix the car because they say it is out of warranty. Because I do not know the code to turn the car back on, they want to replace parts and say I have to get the Porsche connect app. This is a known issue at Porsche because the dealer found a TSB on it. They are not taking responsibility for shutting down the car with out my permission. This is a safety issue depending on where I could have been.