general problems of the 2015 Porsche Cayenne

On August 21 2021, I was out shopping. When I went out to return home, the car would not start. I could not jump start it or anything. I had it towed to the dealer. I found out from Porsche and dealership that my car was disabled by Porsche connect. I do not have this service or pay for it. On Friday sept 3, I was informed by Porsche customer service that it disabled my car because the original owner (in 2015) changed their phone number. So Porsche assumed stolen and shut down. I did not authorize this, I did not sign up for this service. They will not fix the car because they say it is out of warranty. Because I do not know the code to turn the car back on, they want to replace parts and say I have to get the Porsche connect app. This is a known issue at Porsche because the dealer found a TSB on it. They are not taking responsibility for shutting down the car with out my permission. This is a safety issue depending on where I could have been.

Shortly after taking delivery of this Porsche approved certified pre-owned vehicle (purchased April 25, 2022, from Porsche nashua, nashua, nh), the backup/parking sensors failed to sound. While reversing at home, I waited for the audible warning beep that never came and slowly backed into my own parked 2017 Porsche 911. The Cayenne's door was dented; the 911 was undamaged. A functioning parking sensor system would have warned me and prevented this collision. The vehicle had passed the Porsche approved cpo multi-point inspection, which is supposed to cover these safety systems. I consider this a safety-related defect in a certified vehicle.