Horn Assembly Problems of Saturn ION

The contact owns a 2007 Saturn Ion. The contact stated that the vehicle was serviced by a dealer (horne motors of show low, 1-888-522-8962, 1700 s white mountain rd, show low, az 85901) for a manufacturer recall concerning the electrical system. The recall remedy caused a failure and no solution pertaining to the ignition switch, which also affected the steering. The dealer replaced the fuel pump, steering column, and ignition. The dealer also provided two keys that were to be reprogrammed; however, they failed to lock and unlock the doors. The contact had to use the key fob. In addition, the steering wheel locked when making a left turn and the vehicle stalled several times intermittently. The vehicle was inspected by three locksmiths. One of the locksmiths stated that the steering column was loosely connected. The vehicle was also serviced by (molle Chevrolet, (816) 229-8800) who stated that there was no warranty and recall to provide a solution. The manufacturer was notified of the failure. The NHTSA campaign number was unknown. The approximate failure mileage was 130,000.

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The contact owns a 2006 Saturn Ion. The contact stated that after refueling the vehicle, the odor of gasoline was present inside. After inspecting the vehicle the contact discovered that fuel was leaking from the fuel tank. The contact also indicated that the air bag warning light illuminated and the horn would not operate. The vehicle was not diagnosed or repaired. The failure mileage was 115,000.

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The contact owns a 2007 Saturn Ion. The contact received NHTSA campaign number 14e021000 (ignition switch). After the vehicle was repaired under the recall the contact stated that he had not experienced these failures until the recall repair was performed. The contact stated that the "air bag" warning lights were illuminated intermittently. The contact stated that the horn blows without being depressed and the doors did not lock when the vehicle was shifted into drive. The failure recurred multiple times. The contact notified the dealer of the failure and was advised that the remedy for the recall did not have anything to do with the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 87,000.

2004 Saturn Ion. Consumer writes in regards to electronic power steering failure. The consumer stated she first started having front suspension problems, which the dealer fixed free of charge. The exhaust was leaking and she paid to have it replaced, along with the catalytic converter. Also, the horn stopped working. The consumer received a letter in July 2012, from gm stating the warranty was being extended because the electric power steering could fail. On December 16, 2013, the power steering failed, as the consumer was leaving a parking lot. She had to use extra force to turn the steering wheel. After a couple of minutes, it was back to normal. A test revealed, there was indeed a failure. When the consumer called gm, she was informed the extended warranty had expired on 11/28/13 the consumer no longer owns the vehicle. Updated 02/5/14.

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The contact owns a 2003 Saturn Ion. The contact stated that while driving 35 mph, the power steering warning lamp illuminated and the vehicle became very hard to maneuver. Also, the contact mentioned that the horn failed to turn off after being pressed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 125,000 and the current mileage was 129,000.

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The car's headlights and instrument lights shut off. Warning lights such as "check engine", "abs", and "theft lock" all came on after parking the car. The horn would not shut off, I had to disconnect the battery to get horn to stop. Attempted to start the following morning and while reconnecting the battery the horn came on again and the listed above lights stayed on. Car has been unreliable and unsafe to drive!!!.

On four occasions, the car failed to start. The lights, horn work, but there is no ignition noise. After waiting at least 15-25 minutes each time, the car eventually started. On April 6th, 2009 as I was coming home on the freeway, the car suddenly lost power, without any type of warning. I was able to cross a lane to get into the slow lane and pull off the road. This happened on a busy stretch of highway at approximately 12 :48pm. The consequences could've been very tragic. I later took the car to a repair shop for a diagnostic test, and the engine failure wasn't recorded in my vehicle's computer system. Outrageous. I don't feel safe!.

Horn is very difficult to actuate, requiring hard pressing one of two specific small horn logos on the steering wheel air bag cover. These are hard to find in an emergency, and impossible to quickly find when driving at night. This has resulted in a few near misses, because the horn could not be activated quickly enough to alert another driver that they were leaving their lane. I had to swerve evasively to prevent the accident. Saturn dealer in past has said that horn works normally. This is the only vehicle that my wife or I have driven in thirty years that has this problem. It appears to be a poor design, and something should be done to rectify it. The horn is useless in a suddenly developing emergency situation. Date is not specific; as form would not allow submission without a date. I have not had an accident yet, but this should be rectified before someone has a serious accident.

While driving. Upon stopping the vehicle. The consumer got out to take the child out of the vehicle with the ignition running. The doors locked, and the consumer could not get her child out of the vehicle. Consumer contacted the dealer. However, the problem still exist. Doors locked automatically upon exiting driver's side. Additional service include, the a/c and heater funtion failed due to faulty connection from switch to resistor card, collapse of horn cover causing loss of airbag. Ignition switch failed. The signal and running lamps were inoperative.

The horn malfunctioned without warning. The consumer had to use excessive force in order to hear the horn.

Operation of the vehicle horn is very difficult as the activation locations are not prominent enough to find when involved in an emergency situation. In fact I believe that the horn did not operate on one occasion when positive activation was achieved. This is a dangerous design. One that more than likely has or will result in an accident.

Consumer found it difficult to depress the horns button when needed due to its location. This made it impossible to warn other motorist in a emergency situation. Also, when accelerating on wet surface tires will spin but vehicle will not accelerate.

The horn did not work all the time. The design for the horn, only allowed it to be used when the consumer's fingers were directly on the horn indicator symbol. The dealer suggested that the horn worked as designed.

Saturn horn is hard to activate (almost impossible in winter climates) due to a poor horn button design. In a panic situation you have to look down and hunt for the "g" spot on the horn button in order to sound the horn within sufficient time to be useful in warning other motorists. I have experinced this many times in a parking lot situation, and also during interstate driving. Sometimes the horn fails to sound at all. Saturn corp. Referred me to the dealer for repairs. Dealer claims there is nothing they can do because of the inherent design with the air bag. Other Ions that I test drove also displayed this behavior and Saturn corp. Should be working on a solution to this potential safety issue.

Horn failed without warning.

The horn assembly required excessive effort to activate. The consumer drove the vehicle to the dealer for inspection, and mechanic determined that horn was designed that way.

In a panic situation, the owner was unable to locate the horn button due to the size and location. This caused a distraction, due to the consumer having to take her eyes off the road and look on the steering wheel to locate the horn button. The consumer noted the driver's head rest was tilted too far forward, the problem was eventually corrected.