Smart Fortwo owners have reported 2 problems related to software (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Smart Fortwo based on all problems reported for the Fortwo.
The vehicle fails intermittently to shift from brake to reverse or from reverse to drive. When the failure occurs, all that is seen on the front dashboard is a blank screen and the car alert systems lets out a continuous beeping denoting the failure of the shift. It sometimes requires immediate turning off of the engine and restarting in order to get to the desired gear. Seldom that does not work, and turning off and waiting 10 minutes seems to allow gear shifts. This is dangerous especially in the reverse to drive failure as when coming out of a driveway on a busy road, it may cause an accident. This has occurred after warranty and I was told there is a Mercedes Benz software upgrade meant to solve it. But this is a charged service. As a safety issue, I implore that this should not be a charged but required safety recall. Upon viewing the complaints it seems a few other suffer the same degree of failures. As the car is a niche brand, the consumer base is smaller and you do not have as large a complaint pool as a Honda accord, which is fairly popular and has a large consumer base. I humbly request the nhsta make daimler ag and Mercedes Benz USA responsible to repair this and have every Smart on the road's transmission software upgraded free of cost.
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2008 Smart with unresolved computer control problems. The consumer stated the first issue involved a warning chime that activated when the vehicle was turned off. It happened under various conditions and would not turn off until the vehicle was turned on and off again. The consumer believed the problem was a software issue. The consumer suspected that when the computer was at a particular cycle point in its series of systems checks, it was waiting for a signal from some sensor which was not received when the power to the particular sensor was shut off prior to the computer warning system powering off. The second issue involved the intermittent wiper system somewhere on the line b38 to the sam control unit. On various occasions, the wipers would go through what appeared to be a start up routine of 5 rapid wipes followed by 3 slow wipes and then return to operating as designed. Occasionally, the issue was corrected by turning the wipers to the off position and back to intermittent, but it didn't always correct the problem. The consumer believed both of the issues were a computer control issue that did not leave error codes that would allow the dealer to identify and correct the problem. The consumer stated while at a stop, the clutch remained engaged for an unusually long period of time before disengaging and releasing pressure. The consumer was informed it was a normal functionality of the vehicle. However, when the speed sensor was replaced, the vehicle displayed significantly different characteristics at stops by disengaging the clutch immediately and not continuing to ride the clutch while stopped for several seconds before disengaging. The consumer believed the riding behavior was a result of the initial failing of the sensor. Also, the axle bolt that secured the hub failed. Updated consumer letter 04/14/11.
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all problems of the 2008 Smart Fortwo
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| Problem Category | Number of Problems |
|---|---|
| Electrical System problems | |
| Horn Assembly problems | |
| Software problems | |
| Ignition Module problems | |
| Starter Solenoid problems | |
| Ignition problems | |
| Car Will Not Start problems | |
| Alternator/generator/regulator problems |