general problems of the 2019 Subaru Crosstrek

The contact owns a 2019 Subaru Crosstrek. The contact stated that after starting the vehicle, there was an abnormal ringing sound coming from underneath the dashboard. The contact turned off and restarted the vehicle, but the ringing sound persisted. After the contact connected the bluetooth, the ringing stopped. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 49,158.

Dashboard warning lights required an inspection by a qualified mechanic and made the assessment of a faulty ecm relatively easily by noting the excessive heat emitting from the ecu.

Hello! I started financing my 2019 Subaru Crosstrek in 04/2023. A month after that date, I had a head gasket issue. Then in 2024, a radiator cap deformed after going to the dealer to get an oil change at sf Honda. (the time on that was suspicious being that I didn’t touch that cap at all. ) so I had to pay for that repair. Now in 2025, after getting an oil change at Subaru, a day after that oil change, a lot of lights came onto my dashboard. I have two diagnosis reports from other places because I didn’t have the money to pay Subaru $300 to “diagnose” the issue, especially after my car just came from there a day before the problem existed. Since I got into this vehicle, I’ve been suspicious whether or not it’s safe for me, reason also being, I found out in 2024, that this car has been into 5 wrecks. Which I was not aware of prior. And now, they are making me feel, there is nothing they can do, unless I have a CO-signer, or the approved “credit” score. And now that my vehicle has “7” recalls! I am hoping I can get out of this vehicle. Thanks!.

Subaru owners have reported experiencing premature parasitic battery drain in vehicles equipped with starlink in-vehicle technology. The defect presents itself when the equipped data communications module (dcm) attempts to communicate with 3g cellular networks. As 3g networks within the u. S. Are no longer functioning, the call will continuously fail even after the vehicle has been turned off, draining the battery and resulting in a no-start safety risk for drivers. According to those familiar with the issue, the only solution to the battery drain defect is to remove the dcm fuse, thus disabling vital safety features such as hands-free calling. This issue is happening to me specifically, as I have had to jump my car multiple times within a week long period if in a bad cell range area. I have brought this into the dealership multiple times, under warranty, and presented this to them. They refuse to fix, even though multiple online threads and lawsuits point to this issue being known.

I sent my Crosstrek to the dealer for the wre21 recall. After retrieving the car from the dealership with the recall fix in place, the engine stalled while I was at a red light and I could see smoke coming out from the hood. This occurred after driving less than 4 miles from the dealership. I opened the hood and could see that one of the coil packs on the driver side cylinder bank was on fire. I called 911 and the fire department had to extinguish the fire. The fire has rendered the vehicle inoperable and smoke damaged.

Anti-lockout mechanism failed to prevent telematics-initiated lockout. 1) driver placed live child , keys, phone into car 2) driver closed door with keys inside. The car normally refuses to lock under these conditions, detecting key inside, and preventing a hazard to infant who is unable to unlock the car. 3) remote telematics command issued from 3rd party inadvertently locks car remotely. Driver has now lost control of the car lock state, and is locked out with child inside. Since it's a sunny day, car internal temperature increases, causing threat to child. 4) emergency efforts to reach 3rd party to unlock the car to free child are successful ~10 minutes later , avoiding harm to child. However, if driver had been unable to reach the third party, the only alternatives would have been 911/break-glass.

Battery drains rapidly and completely, sometimes overnight. Five times in less than one year. After a full charge only lasts a few days. Battery replaced but still happens. Others tell me it is a parasitic drain caused by "dcm" and/or faulty starlink software. Dealership cannot seem to fix this after repeated attempts.

The digital communication module (dcm) on this Crosstrek is faulty and is leading to parasitic drain on the car battery. This defect is consistent with other Subaru models such as the outback. However, this specific model and year was not included in the class action suit and order but the issues are similar.

The manufacturer has failed to repair an open recall in a timely manner. Our Crosstrek hybrid's 12-volt battery frequently needs charging and has been jumped a half dozen times in as many months and replaced twice since November.

The starter failed and I was towed to the repair shop where they noted it was unable to kick out bendix to meet flywheel. Upon reviewing Subaru's website and forums, there have been many reports of this problem on the Crosstrek.

The screen display with the oil temp gauge and water temp gauge will randomly turn off while driving as well as sometimes it will not turn on immediately when the car turns on. I have brought this to the dealers attention and nothing has been done, there has been no warning lights on the dash illuminated. This has been going on randomly for the last 6 months. Another issue is that when the bluetooth or carplay is inuse and there is a call in progress the digital speed display is blocked by a screen that says call in progress. This is very dangerous that the digital speed display is blocked when bluetooth or car play is used to make calls. This has many times resulted in me speeding as the speedometer on the car is marked well with tick marks for how big the arm is that tells you how fast you’re going. There is no reason Subaru should block the digital speed display. The infotainment system powers off randomly, changes the radio station on its own, and changes the volume on its own. This started in 2019 when I got the car and the issue was observed by the dealer and the radio was replaced. However now that the radio was replaced in 2019 or 2020 the radio has been recently not turning on when the car is started, shutting off in the middle of the drive, and sometimes not even connecting to carplay to use navigation. Subaru won't help me anymore or even look at the car now for this concern without charging an insane diagnostic fee (which is wrong to charge for safety concerns).

Today my vehicle make a single click sound and the car rattle a little while driving on the highway and suddenly everything shut off. All my guages, lights, and I lost power on the vehicle. Within seconds I had power again and my guages came back on and I was able to continue on the highway safely. About 5 minutes later it did the same thing; click, shook and lost all power. Except this time the radio stayed on. Luckily I was driving downhill and was able to coast to the next offramp. I pulled over only being able to use the brakes and hazards. I had no turn signals or power. I was able to stop safety on the offramp and turn the engnition off. I started the car and everything started just fine. I drove on the main streets to my destination. At my destination, I checked the battery terminals and air filter, everything looked fine. Subaru has reported of a recall on my year of vehicle that is a new recall from this month for the ignition coil but the recall does not come up using my VIN. The description sounds like these incidents. The vehicle is my family's only vehicle but is available for inspection. I am hoping to get Subaru to check my ignition coil as a part of their recall to ensure this issue is fixed. My daughter who is currently learning to drive was driving the vehicle 10 minutes prior. I cannot imagine her driving when it does that again.

Vehicle had a parasitic draw, was in the shop for an extended amount of time, I believe wiring issues were caused from this as well, I had to replace my driver side window switch, buy an optima battery, and drive 3. 5hrs to a Subaru dealership in the middle of the winter hoping I’d make it safely and without stalling, the dcm was found to be at fault similarly to other vehicle owners included in another recall that somehow excluded 2019 Crosstrek drivers and included other my variants such as the outback and forester of which also had a bulletin posted about this parasitic draw and how to go about warrantying the costs associated with the repair. I incurred many costs travelling, horrible gas mileage during this time, and a battery replacement. Additionally I lost my workstudy position the following semester due to the unstable vehicle issues and attendance concerns when shuttling the car to the dealer for these warranty repairs (if even covered at all).

Battery won't hold a charge. Car is not reliable, danger of not starting and being stranded. Car has been inspected by dealership twice and new batteries were installed but the problem persists. No warning of low battery.

Battery drain problem. Subaru had to replace the battery in January of 2022. That did not resolve the issue. My battery started dying again in June of 2022 & I have to constantly jump start my car. I complained to Subaru & brought my car in for servicing but all they did was test the battery immediately after it was driven on the highway for approximately 20 miles. The issue is not the battery, it is the electrical system that drains the battery.

Today, 12/19/2021, marks the sixth (6th) time my car’s battery has failed and forced me to call star link to schedule and wait for a battery jump. Subaru refused to replace my battery after the 3rd and also refused to check the grounding wire upon a service inspection. This battery is faulty and Subaru knows it. My child has been with me in three of th DE ridiculous occasions of waiting for jumper cables and has been frightened each time. This is totally unacceptable and is costing my family time, money, and emotional distress.

The vehicle of concern is a 2019 Subaru Crosstrek plug-in hybrid (phev). In the past 2 to 3 months, we have had multiple warning lights come on when the vehicle is started. In some cases, we were able to clear the warning lights by turning the vehicle off and back on several times over the course of 30-40 minutes. The two most recent occurrences involved the vehicle having to be towed to the dealership as either the car would not shift out of park or upon shifting out of park, the parking brake would not release. The car was driven to the burlington Subaru dealership in burlington, vt about 5-6 weeks ago where they were unable to reproduce the problem or find any information logged in the vehicle's logs. Two weeks ago (8/19/21), the vehicle was towed to the dealership. The service department was able to log/see the errors (abs, check engine, eyesight system and vehicle dynamic control) which were also logged in the mysubaru app. The dealership drove the vehicle almost 250 miles in attempts to diagnose the problem further. They upgraded the ecm software and they did not see the problem after that. I picked the vehicle up the morning of 8/30/21 and the problem recurred the evening of 8/30/21 resulting in the 2nd tow back to the dealership. The same errors as before were reported and seen by the dealership. On 9/1/21, I was informed by the service dept rep the problem was root caused to be a faulty electronic parking switch resulting in a drained battery. They are awaiting the new part which is in short supply in the us currently so no reliable eta. The dealer would like to keep the car an additional couple of days after they receive the part to see if the problem is resolved. The car has approximately 23,000 miles on it currently.

I’m having continuous problems with my car not starting or a dead battery. It has been in for for service 3x for this issue abc one of those times they replaced the battery. On 6/24/21 I picked up my car from the service department after leaving it there for several days only for them to tell me nothing is wrong with my car. 20 minutes later and my car won’t start which I captured on video. This car seems to have an electrical issue that no one wants to admit to.

I received 2 recall notices in the mail from Subaru 0n 6/16/2021. I immediately contacted the selling dealer, dunning Subaru, ann arbor michigan and was advised that they could not even give me a date in July when the vehicle could be repaired, but they would add my name to a waiting list for appointments. I contacted Subaru customer service for assistance and was told I would have to find a local retailer on my own and that though they said the vehicle was not safe to drive, they refused to offer and substitute transportation until the vehicle could be repaired. I contacted lafontaine Subaru, commerce twsp, mi and was advised that they have been unable to order sufficient parts for this recall and while the earliest available appointment was for July 7th (3 weeks from today) they could not guarantee that they would have the parts on that date to actually perform the repair. In short, Subaru produced a defective vehicle; advised me it was not safe to drive the vehicle; is unable to repair the vehicle in a reasonable timeframe; and refuses to provide substitute transportation. What is the good of a recall program if repairs can't be made and the customer is stuck without transportation; and the company response is essentially - "it's the customers problem to deal with - have a nice day!".

I bought my car in mexico and have moved to north las vegas nevada. The dealer will not make the necessary safety repairs under the recalls. What do I do? do I have an unsafe car?.

Tl the contact owns a 2019 Subaru Crosstrek. The contact stated while driving 70 mph, the vehicle stalled without warning. The vehicle was parked on the side of the roadway. The vehicle was not drivable. The vehicle was towed to bill rapp Subaru (3446 burnet Ave, syracuse, NY 13206, (315) 437-2501) where it was diagnosed with unknown electrical issues. The contact stated that the failure recurred three times. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 24,680.

Vehicle battery will not hold power. Vehicle will not turn on and requires charging before it will turn on. Has happened 5 times in last month. Vehicle stationary.

2 battery failures in 2 years of purchasing vehicle. I am on my third battery in less than two years. Incidents occurred 15, 19, 23 and 24 months into car ownership. 4 battery / electrical related dealer service visits in 2 years. 2 times the car was immobilized due to battery failure, would not start and required a tow to dealership service. On 3 occasions lost car audio - no audio map directions, no hands free phone calling, no radio. On 1 occasion lost all internal lighting on entire instrument panel and all switches during night driving on one occasion creating a serious driving hazard and safety issue. All issues occurred with no warning lamps, messages or other symptoms. Only Subaru dealer service has inspected and replaced/ recharged the batteries. Dealer service claimed they could not reproduce the problem once they replaced or recharged the batteries.

For the third time, the battery on this car needs to go back for service - the car is housed in a garage on our property and is turned on every 3-4 days. This morning and twice before the car doesn't start. In the previous 2 times the car was completely dead and I had to jump start it and take it to the dealer where they said they replaced the battery. This morning when trying to start the car, the lights were flashing but the engine did not turn over. The same thing happened with our last Subaru a 2015 Subaru impreza. We feel the car should not need to be started every day nor should we need to put on a trickle charger as suggested by jeff at paul miller Subaru who I understand is the service manager there in parsippany, NJ where we bought the car. The car was parked inside the garage. Also whenever we were able to turn on the car, the radio comes on immediately. I think something else is draining the battery and is probably a design defect. We last started the car and drove it on Wednesday evening. The had this problem yesterday.

After starting the car and beginning to reverse away from my home, the rear view camera froze for 10 seconds, not showing any change in moving or stationary objects. This happened due to the driver screen interface/entertainment system crashing and rebooting. The crash/reboot usually happens if the car pairs by bluetooth with a phone that is in the house, and then gets out of range when the car backs away or drives away from the house. If it crashes while reversing, the screen either goes blank or freezes the rear view image in place. If the system crashes while driving forward then the reverse camera image is not affected. When the camera freezes while reversing, it is very dangerous since it gives the driver the false view that nothing is behind the car when there could be a child or object.

. I expect a full recall on this model years and relative my vehicles with this specific engine due to its obsolescence in the subsequent years. I feel as if I was sold a lemon and defective engine that will eventually become a death trap dear bloomington Subaru service manager, I want to reiterate that this is not an isolated incident limited to your facility. Over the course of this vehicle’s history, I have visited more than five different Subaru dealerships — including white bear luther Subaru, miller hill Subaru, walser Subaru, morrie’s minnetonka Subaru, and your own luther bloomington Subaru — for recurring ecm and engine-related concerns. Despite multiple ignition coil replacements, repeated ecm flashes/reprogramming, and assurances that the most recent updates would permanently resolve the issue, my Crosstrek continues to suffer from clunking, rattling, difficulties accelerating, rough idling, and even complete stalling when idling or in hot temperatures. At my most recent visit to bloomington Subaru, the ecm was not loaded with the current software, ecm c1424 and c1422 and diag trouble code p0011 code. There are 5-7 Subaru bulletins about ecm and these codes. I had this b4 2yrs ago yet the dealership won’t assist with repairs or costs associated with this defective oil control valve part as well as the defective design in the ecm / ecu and this specific engine in the 2019 Crosstrek, of which is no longer produced or manufactured. The ecm or oil control valve has since been “replaced” and swapped with other components in future generations of Subarus this is defective & mechanically related, not from wear and tear or personal usethere is a recall where the camshaft can break and the pcv too leading to complete catastrophic engine failure, which is a safety issue and expired, but despite 5 ecm flashes, 3/4 sets of ignition coils my vehicle still struggles with the same issues today, costing me $750 and months with my car in the shop, recall this engine.

Eye sight notification and engine light turns on and we lost power steering whilst driving the vehicle.

Some time this car aceleraci�n more like put more full, I start to notice when I was driven in the specific speed and the car start to put more full and speed more than I was.

The contact owns a 2019 Subaru Crosstrek. The contact received notification of NHTSA campaign number: 19v743000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called island Subaru (1257 hylan blvd, staten island, NY 10305 (718)697-6000) where the appointment was cancelled three times and the contact was referred to another local dealer. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

I was driving in traffic to complete stop, as I was accelerating the vehicle stalled. This has happened only once. I have had another incident when I was backing up to park my car in my garage, my back up camera froze while im still in motion then the infotainment reboots.

2019 Subaru Crosstrek. Consumer writes in regard speedometer red dim light an older style transmission. The consumer stated the lighting on the instrument panel was insufficient and could not be manually adjusted separate from the headlights. The consumer stated the transmission does shift quick enough.

I purchased a new 2019 Subaru Crosstrek plug-in hybrid vehicle from ocean Subaru of fullerton CA on july26, 2019. A charging cable with charging circuit interrupting device came standard equipment with my vehicle. When I first used the cable to charge my vehicle, I was going to insert the charger plug (3 prong plug) into my 110v outlet. But in order to do it, I would need to twist the cord that extends from the ccid into the plug to make it fit. The ground for the outlets is always positioned on the bottom of the plug. I realized that this continuous twisting of the cord to make it fit is contrary to the directions that are in the owners manual. In other words, the way the Subaru charging plug is fitted onto the cord, it is upside down, therefore, you have to twist the cord so the round bottom ground plug will fit into the slot. The ccid has lights on the front indicating power is on, charging, or an error alert. If I simply turned the unit backwards, the plug would fit just fine. But that is not how it is described or shown in the owners manual. It clearly shows that the front of the ccid should face frontwards so you can see the indicator lights. Simply put, the design and/or manufacture of the plug needs to be positioned the opposite way. In the owners manual, and with the charging plug itself, there are very explicit directions on what to do and not to do with the charging plug. Always have the plug straight, no kinks or loops, no twisting of the cable to prevent fires and/or explosion. By not correcting this error in the plug positioning, constant twisting of this cable many times could result in frayed or weakened wires within the rubber cord insulation, thereby causing an unintended consequence, like a fire or explosion. Sincerely, john keys ps. I can send photos of the charging cable and the image of the charging procedure from the owners manual if you need it.

The auto lock function has mysteriously stopped working. Traditionally, auto lock will work as the car begins to roll right in reverse or drive. After startup in morning on my way to work, the auto locks mysteriously stopped engaging as they always had before. This problem has continued and now the auto-lock function does not work all together. The auto shop has looked at it with my local dealer and they cannot solve this issue.

Hi. I purchase my 2019 Subaru Crosstrek in October of 18 because I decided to suck it up and have a payment to ensure I had a safe vehicle for myself and for my son. Since we always purchase Subarus through my work, I went that route because I've been very pleased with them especially with safety. In may of 2000 19, I was driving to harrisburg for work and I had my son with me and a whole egg that was presenting at the conference we were headed to. On the way there, on 22 east where there was a lot of construction but a highway, I went to go around a truck where I accelerated and went to go into the slower lane once I passed him but all the sudden, I lost complete power and my car shut off!!! I hurried up and got it back on and somehow the truck that I just passed was able to maneuver but it was super scary. Sadly, this happened two more times on the strip where my car just shut off so I just stayed in the slow lane and prayed while I was in one lane because I called Subaru and they told me that. . I'm just recalling all this now because I got the recall in the mail. I had called Subaru the week before I went on this trip and they told me that they thought it was a few ignition thing. And that I should get gas and see if all the lights turned off because all the lights and turn on after the first time it is shut off. Long story short, they kept it for about a thousand miles to test it out because I was adamant that I didn't want it back until it was safe so they replace the tire sensor which I had known for my last vehicle would not cause the car to shut off but they assured me this would solve the problem. I haven't had any problems since except for the continued electrical problems that I have inside the car and where the car runs at night even after its shut off.

Car has repeatedly turned itself off while driving. Twice, when pressing the brakes while exiting the highway, all dashboard lights (eyesight alarms, check engine, etc. ) will turn on. When the car comes to a stop, the oil light also turns on and the engine shuts off, essentially putting the car in neutral. The dash instructs to put the car in park. The car starts again after pushing the ignition to turn off the car and turning it back on again, but will have the same thing happen the next time the brakes are pressed and the car slows down. It has turned off twice while the vehicle is in motion, going slowly. After three first instances of this problem, the car was towed to the dealer where they found a "fatal error of the ecm" and the main computer in the car was changed and the grounds were tested. The second instance of this problem occurred on the same day the vehicle was picked up from repairs. The car had ~200 miles when the problem first occurred and has less than 250 currently. In summary, the car has turned off, making it unable to accelerate, while in traffic on several occasions. There were issues with apple carplay glitching just before each instance occurred. The instances were exactly one week apart.