Automatic Transmission Torque Converter problems of the 2013 Subaru Forester

This is a follow up to complaint number 11387558. I took my car to the dealership for the replacement of the torque converter. . The car was getting worse with shaking, shuddering and stalling. They replaced the torque converter and charged me $1,029. 25. The service advisor told me Subaru has had trouble with their 2010-2013 models especially the outbacks. He said this is a first with the Forester I have and he has been there for 9 years. He advised me to contact Subaru and see if they would help me out. I called and they would not reimburse me for the total cost of the replacement. They only offered a partial "goodwill reimbursement" of 350. 00 since the car was out of warranty. It is obvious that this part is defective since I only have 56,000 miles on the car. They need to recall their cars that have this defective torque converter in them. They are liable warranty or no warranty. I was very fortunate that I did not get into an accident.

The car engine wants to stall out when changing from reverse to drive while pulling onto the street. It usually does this within the first 10 minutes of driving. It also wants to stall out when I come to a complete stop-it will shudder and shake and catch itself at times but it usually stalls out. It will stall out in traffic when I am stopping at a light. I have to restart the car and continue. I took the car to the dealership and they stated the torque converter needs replaced for 1200. 00.