general problems of the 2017 Subaru Forester - part 2

Over a year ago, the vehicle started reporting that the passenger side seat sensor was not working correctly, and would fail to register that the seat was actually occupied. The vehicle was taken to a Subaru dealer who told us that a replacement sensor was unavailable, and that the part would have to be made and shipped from japan, and that it could take as a long as a year to be received. The sensor has intermittently worked or not since that time. When we had the vehicle in for service recently we were told that the part still was not available, and that it could still take a year for a replacement part to be available. This is a serious safety issue.

The contact owned a 2017 Subaru Forester. The contact stated that after driving into a parking space in a parking lot with the brake pedal depressed, the vehicle jolted and veered to the right. The passenger's side of the vehicle hit the driver's side of another occupied vehicle. The other vehicle was scratched and there was no injury sustained. The contact stated she then reversed out of the parking space, and the vehicle made an abnormal growling sound. The vehicle then accelerated unintendedly while reversing. There was no warning light illuminated. The contact stated that she depressed the brake pedal continuously but the vehicle failed to respond. The contact then shifted into drive (d), and the vehicle accelerated increasingly. The contact swerved and hit another unoccupied vehicle; however, the vehicle continued to accelerate unintendedly. The contact stated that she then attempted to drive into a tree to stop the vehicle, but a high curb caused the contact to miss the tree, and the vehicle crashed into an unoccupied vehicle that was parked behind the tree. The vehicle then stopped. The unoccupied vehicle then hit another vehicle, which caused a train of reaction that involved 6 unoccupied vehicles. The contact stated that the air bags did not deploy. The contact stated that an unknown rear tire blew out, and the vehicle was severely damaged. The vehicle was towed to a tow lot. The insurance company then towed the vehicle to another lot, where it was totaled. There was no police report filed. The contact sustained pain on the right si joint and on the right leg. The contact stated that the incident might have intensified her pre-existing neck injury. The contact also sustained mental and emotional trauma. The contact received medical assistance and was undergoing physical therapy. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 55,000.

When I pulled into a parking spot in a parking lot, the car seemed to go faster than I intended. I swiped a car next to me, which to me as it was not a tight space. I immediately, turned off the engine and dealt with the passenger of the other vehicle, exchanging information. After sometime, I got back in my car to move it to another location. As soon as the motor was running in reverse, in began to accelerate making a loud roaring noise. I stepped on the brakes, meanwhile going in reverse at an accelerating speed, trying to keep away from cars parked on either side. I also pulled up the emergency brake. At the end of the row, I felt I could move forward without hitting many cars and hoping that in doing so, it would now slow down. It did not. At that point, I thought the only way to stop it, was going to be hitting something. (I did not want to go out of the parking lot into traffic). I aimed for a small tree, not realizing that there was a high curb surrounding it. The car hit the curb and flew over it, missing the tree, blowing out a rear tire, and hitting another parked car. That car slid into another car causing a chain reaction with still another car. There were 6 cars that were damaged in all. My insurance company is involved, but I do have a cap on how much liability I can pay.

In November 2023 I noticed a warning light indicating an issue with the passenger side airbag. Additionally I noticed that even when a passenger was sitting in that seat, the status light still displayed 'airbag off'. I took the car to a Subaru dealer who told me the sensor was bad and the whole seat assembly would need to be replaced. After waiting 2 1/2 months I was told by the dealer that they could not locate a part anywhere in the u. S. , and they had no timetable for completing the repair. I was encouraged to contact Subaru customer service for help. I've done so, but have received no satisfaction. I've since learned that this exact same defect was part of an earlier recall of my vehicle (I bought the car used; see attached). As of now, I have a car with a defective airbag with no prospect of resolution from the dealer or manufacturer.

The occupant detection system (ods) has failed in this 2017 Subaru Forester. The dealership tried replacing the wiring harness under a previous recall but it did not fix the problem. The ods does not correctly identify when a passenger is seated in the passenger seat and therefore will not properly activate the passenger airbag. I ordered a replacement seat assemby in October 2023 but to date the dealership has been unable to obtain the part, and has been unable to fix the ods malfunction in any other way.

My passenger airbag light goes on and off while someone is sitting in the passenger seat. I've experienced this with people of different weight in that seat. I looked it up and found a TSB related to this issue (NHTSA 19v-701, number: [xxx] ) but my specific car is not covered even though it is having the same problem and is the same year, make/model. I took the car to the Subaru dealer on Monday [xxx] and they confirmed there is a faulty passenger occupant sensor but they will not cover the repair. This issue puts my wife or anyone else sitting in the passenger side at huge risk for loss of life. The light that goes on and off is just the sensor light, my error light in the dashboard does not go on even though the dealer has confirmed this issue. I am requesting that you recall all cars with my year/make/model since this issue is life threatening. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My passenger airbag light has been on for several months now. And another warning light comes on frequently, telling me to check the srs airbag system. The first time I mentioned it at the Subaru dealership, they told me there was nothing wrong with it. But I took it in for an oil change, and had them check it again. Because I feel like my passenger is in danger, with the airbag off. This time, they told me I need a new lower seat on the passenger side, that the sensor inside the airbag is faulty. And it will cost almost a thousand dollars fix it. And it would come out of my own pocket. I found out this is a known issue with Subaru, and I don't understand why they don''t have a recall on this. My Subaru service department told me he'd replaced 4 in the last two weeks. That's a lot!.

Passenger airbag light comes on saying off while passenger is in the car.

Passenger air bag warning light on dash does not turn off. Other warning light says air bagis off.

The contact owned a 2017 Subaru Forester. The contact stated that while attempting to make a left turn at an intersection, the contact observed there was a vehicle coming towards the intersection at high speeds. The contact stated that the stop light was green, however, the contact stopped the vehicle and the vehicle coming towards the contact, depressed the brake pedal causing the vehicle to swerve and crash into the contact's vehicle on the front passenger's side at approximately 50 mph. The contact stated that the vehicle spun around about 90 degrees. The air bags did not deploy, and no warning lights illuminated. The contact sustained severe whiplash causing a concussion, crushed disc, ruptured at least 1 vertebrae, and spinal column nerve damage. The contact had been receiving medical treatment since the accident. The vehicle was towed to the tow company's storage lot. A police report was filed. The insurance company determined that the vehicle was a total loss. The other driver sustained severe burns when the air bags deployed. The contact was informed that the vehicle was in dealer mode, which did not allow warning lights to illuminate in the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 97,000.

I was in an accident hit from left driver side and no deployment of airbags.

I noticed that the airbag light was continuously illuminated on the dashboard of my Subaru Forester. I promptly took my vehicle to a certified Subaru dealership to have the issue diagnosed and resolved. After a thorough inspection, it was determined that the passenger seat bottom occupant seat mat required replacement to rectify the problem. Otherwise, my airbags would not inflate in the event that I would need them. I would like to emphasize that I have always maintained my vehicle in excellent condition and followed all recommended maintenance procedures. I have never exposed the seat to moisture or allowed any foreign objects to be shoved under it. Furthermore, I am the primary driver of the vehicle and rarely have passengers, which makes it highly unlikely for any undue stress or wear to be placed on the seat mat. Considering the circumstances, it is evident that this issue is a result of a manufacturing defect or premature failure, rather than any negligence or misuse on my part. I find it disconcerting that a critical safety component such as the airbag system would fail within a relatively short period of time and with minimal use. There was a significant repair cost as well.

I have been in contact with michael hohl Subaru for the last 1 1/2 years or more regarding airbag turning off while seats are occupied. I have continuously been told that the part to fix it is on eternal back order. Contacted to shalana at Subaru of America and was told there is nothing they can do. They cannot give us a rental car or loaner car. Steve dix at michael hohl said they cannot help us either.

The contact owns a 2017 Subaru Forester. The contact stated while driving approximately 35 mph the passenger side air bag sensor had shown that there was no passenger in the seat. The contact said that at other times when a passenger was seated the sensor would indicate that there was no occupant. The contact stated that the failure was intermittent, but recurring. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the passenger air bag sensor needed to be replaced, however the contact was advised that the sensors were on national back order. The vehicle had not been repaired. The manufacturer had been informed of the failure and also advised the contact that the sensors were on backorder. The contact had recently been advised that he would have to take his vehicle back and return the loaner vehicle to the dealer. The contact was advised by the dealer not to have a passenger sit in the front passenger seat until the air bag sensor was available. The failure mileage was approximately 75,000.

I have a problem with the recall issue that the service dealership said they completed but now its showing alert and it seems to be wasn't fixed good. Please help because I dont understand why it would have been completed when its an problem now. If anything happens to me when im driving an the airbag dosent come out, its you guys fault because its not fixed good. I been calling Subaru hawaii and letting them know this but they dont want to fix the recall now because its was done but still broken? I dont understand. The car services I have been going to and I been paying them but they dont seem to do a good work to fix it or completed it. They had so much mistakes on my car and I am so upset. I wish I never had this car. Please help me!?.

The contact owns a 2017 Subaru Forester. The vehicle was previously serviced under NHTSA campaign number: 19v701000 (air bags); however, the contact stated that intermittently, the airbag warning light was illuminated. The contact stated that the failure was recurring more frequently. The vehicle was taken to a local dealer, where it was diagnosed that the occupant detection system (ods) sensor mat harness needed to be replaced again. The vehicle remained at the dealer awaiting repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

2017 Subaru Forester. Air bag sensor light for the occupant occasionally flashes on and off. We brought it to the dealer and was told the sensor was defective and would not deploy if an accident occurred. The Subaru service tech informed us that the air bags would not deploy in case of an accident. The car only has 55,500 miles. It is garaged and has had no front end problems or accidents. This is a safety hazard that could cause a death if the sensor is not working properly and the vehicle was in an accident.

The contact owns a 2017 Subaru Forester. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the passenger's side front seat and air bag sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

The passenger seat air bag sensor failed. The seat cushion/ airbag sensor assembly was replaced under a recall at 43,000 miles. It was replaced with an identical assembly which has now failed at 113,000 miles. Subaru says they will not cover the cost ($1,150) of this 2nd replacement because the car is now out of warranty. I argued that the 1st part was defective and was replaced with an identical defective part. They (the Subaru customer advocate office) said the car was out of warranty so they were not responsible. The Subaru tech who checked it said the seat may have been damaged by a spill since there were stains on the seat, tho he did note that the cushion was dry. It has worked correctly since he examined it. I think it is obvious that Subaru had a new design for this sensor and introduced it on the new model 2017 Forester. The problem was limited to the Forester. I feel that they made a mistake on a vital piece of safety equipment and should own that mistake for the life of the car. Since I intend to keep this car for another 200,000 miles, and the part lasts an average of 56,000 miles, it will need to be replaced another 3 or 4 times and I do not feel that I should pay for Subaru's mistake. If the other 320,000 Foresters that were recalled have the same part failure that I have and Subaru charges them $1,150 each then Subaru will be taking $368 million from their customers to pay for an engineering mistake. And then again. And again.

My srs airbag light came on and said it needed to be inspected. Notably, this issue is similar to a prior recall of this vehicle that I had repaired. The Subaru dealership indicated that the bottom of the seat needed replaced and that the airbag may not function properly until this is fixed; however, they also noted that the part won't be in stick until October/November. This seems like a huge safety issue to not have the part and there is potential that the airbags won't work.

My vehicle had the wum98 safety recall completed on March 09, 2020. In July 2022, the srs system started giving error messages that the system needed to be checked. It seemed to reset when the vehicle was turned off and restarted. When it happened for the 3rd time in 3 weeks, I took it in to the Subaru dealership where they found this: b1650 perform diag TSB#07-108-16r. They claimed that the seat must have gotten wet to create this error code, but it seems to me to be the same problem as was reported in the :number: wum-98r NHTSA 19v-701 date: 10/14/19 revised: 12/13/19 documents that I found on the nhsta site. I think the same issue is in this newer harness that was in the older one. On August 16,2022, we picked up the vehicle from its other repairs (60,000 mile service and ac condenser replacement). The dealer had just reset the b1650 code. We drove less than 50 miles before the “srs airbag system needs to be checked” error message came back on. It only seems to come on at certain times when the passenger is over 190lbs. In addition, every once in a while the passenger seatbelt alarm goes off with no one in the seat. The only way to get it to stop is to engage the seatbelt. The Subaru dealer wants to replace the seat cushion with the harness and the ods mat for a total of $1600. 00. I believe that this was one of the options to do in 2020, but they opted for only replacing the cable, not the full sensor and seat.

This is for a 2017 Subaru Forester. The passenger airbag sensor in the seat keeps turning off the airbag when a passenger is in the seat. The problem is intermittent. The dealer couldn't replicate the problem and it wasn't repaired. I believe this car had a recall about this, but the problem keeps happening. This car has had the issue dozens of times and the problem needs to be investigated. There are many, many complaints about this issue.

Issue with passenger air bag. Issue was caught and detected by dealership as ods sensor error. Further research revealed recall in vehicles of the same year, make, and model as vehicle in question for that part. Dealership and corporate offices deny relation of problems with recall, claim no such recall exists for the vehicle.

The srs airbag light is on, airbags disabled while driving vehicle with passenger in front. Sensor within passenger seat cushion is defective. Dealer says to fix passenger seat cushion needs to be replaced. Previous recall for harness already complete. Quoted $1400 to repair. 2017 Forester premium, 78,000 miles.

2017 Subaru Forester - passenger airbag seat sensor intermittent failure. Does not detect passenger when seated and thus does not arm airbag while in motion. Safety of driver, passenger, and other drivers at risk due to product failure. Problem has been confirmed by local Subaru dealer and Subaru of America, but part is back ordered with no timetable for fulfillment. Multiple owners facing same issue, should be investigated for a full product recall.

For the last 2 yrs. Our airbag light comes on and off saying we don't have air bags, some days it works and others it doesn't. I took the car into a Subaru dealership, and they said I had to replace the passenger seat at a cost of $1,200. 00. I just saw that there is a recall about this and would like to get them to fix this issue at no cost. Subaru is supposed to be the safest car on the road, we'll I'm not feeling safe now.

Srs airbag system needs to be checked error. Airbag not going on sometimes when passenger is in seat.

The contact owns a 2017 Subaru Forester. The contact stated that the "air bag off" warning light was illuminated on the passenger’s side of the instrument panel; indicating that the passenger’s side air bag was deactivated. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 19v701000 (air bags). The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 38,000. The VIN was not available.

The contact owns a 2017 Subaru Forester. The contact stated that while driving approximately 35 mph the vehicle crashed into a second vehicle causing substantial front end damage to the vehicle. During the crash no airbags in the vehicle deployed. The driver sustained chest and rib injuries and was transported to the hospital. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not yet notified. The failure mileage was 33,000.

Vehicle was struck by a dump truck traveling approximately 50 mph that ran a red light. Impact was on the front passenger side. Although, the collision was violent and there was substantial frontend damage, no airbags deployed. Driver was only occupant.

My vehicle was involved in a five car accident where is was completely destroyed and flipped upside and the two front airbags never deployed which caused head, back, and neck injuries to the two passengers that were in the two front seats. There was a recall on the the passenger front air bag which supposedly got fixed by palm springs Subaru on July 13, 2020. This recall air bag never deployed during or after the major accident. I contacted the Subaru of America which they supposedly did an investigation on why the two front airbags did not deployed and they stated that there was not malfunction on either airbags which is hard to believe because my car was unrepairable because of the severe damages due to the accident. I would like this to be taken into consideration.

The contact owns a 2017 Subaru Forester. The contact stated that after the vehicle was repaired under NHTSA campaign number: 19v701000 (air bags), the passenger’s side air bags experienced intermittent functionality failure. The air bag warning light was illuminated. The vehicle was taken to the dealer, who determined that the front passenger’s side seat needed to be replaced; however, the parts were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 75,000.

I am locating in vilseck, germany on dod us army military official order from may 2018 to present. Now! I am schedule to pcs from germany back to san antonio, texas. With this recall I will have problem of shipping my car back home and I can't get it fix due to Subaru, germany is not available to get it done due to lacks of service contact with Subaru USA.

Passenger air bag off light began displaying.

Tl- the contact owns a 2017 Subaru Forester. The contact stated that a recall notification was received of NHTSA campaign 19v701000 (air bags) and called the manufacturer, the manufacturer called first team auto mall dealer, (6520 peters creek rd, roanoke, va 24019, (540) 362-4800) and was informed part was not available for the repair. The information provided to the manufacturer from the dealer was provided to the contact about the part not available for the repair. The vehicle was not taken to a dealer. The contact had not experience a failure. Part distribution disconnects. Aw.