Accelerator Pedal problems of the 2023 Subaru Forester

The contact owns a 2023 Subaru Forester. The contact stated while at a stop light, the brake pedal was released, but the vehicle failed to move. The accelerator pedal was depressed, and the vehicle jolted forward. The contact was able to drive to a parking lot. After shifting to drive, the vehicle unexpectedly reversed. While in reverse, the vehicle would shift to drive erroneously. The vehicle jolted forward. The vehicle was shaking, jerking, and skipping gear. The engine and oil warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 11,426.

The contact owns a 2023 Subaru Forester. The contact stated while parking the vehicle, the brake pedal was depressed, but the vehicle accelerated unintendedly, drove over a concrete curb and uphill towards a building. The contact quickly made a right turn, however, the fender and driver's side of the vehicle crashed into the edge of the building and scraped it. The vehicle then drove downhill through the grass and stopped on a side walk. The air bags did not deploy. The contact did not recall whether a warning light was illuminated. There were no injuries sustained. A police report was filed. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired. The dealer informed the contact that it could take approximately two months for a Subaru engineer to diagnose the vehicle. The manufacturer was notified of the failure and informed the contact that they would follow up with her in two days. The failure mileage was approximately 547.