Cruise Control Problems of Subaru Forester - part 1

Subaru Forester owners have reported 46 problems related to cruise control (under the vehicle speed control category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Subaru Forester based on all problems reported for the Forester.

1 Cruise Control problem of the 2022 Subaru Forester

Failure Date: 03/31/2022

The contact owns a 2022 Subaru Forester. The contact stated that while driving at 60 mph, a rock hit the bottom, middle of her windshield glass. The rock became imbedded inside the windshield glass which caused water to leak inside the vehicle. The dealer was notified of the failure and insisted that the windshield glass be replaced with the same type of glass and not an aftermarket glass. The contact waited a month for the windshield repair; however, the vehicle's eyesight and cruise control features both became inoperative after the repair. A month later, the contact stated while exiting the highway, an unknown object hit the windshield and caused another crack to form on the left, bottom side of the windshield. The contact stated that each crack had obstructed her vision while traveling at various speeds. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 500.

2 Cruise Control problem of the 2015 Subaru Forester

Failure Date: 05/01/2020

While driving in the highway at 75 mph with cruise control on the car suddenly went to 5000 rpm and at the same time started to brake all the lights in the dashboard came on I pulled over and the car's engine shut down. I tried to started about 5 06 times the car wouldn't star and after that the car was completely dead. I had it tow to a shop. The next morning it started like nothing the mechanic at the shop said it was the battery. After changing the battery I took it to the gas station after putting gas it wouldn't start again after several tries it started. At this point I don't think the battery was the issue but I am glad I got home. This happened in starkville ms 200 miles from where I live.

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3 Cruise Control problem of the 2017 Subaru Forester

Failure Date: 04/08/2020

Traveling on a highway, no cruise control set. Maintaining 70-73 mph. All of a sudden I felt my car surge, speed up on its own. I took my foot off the gas pedal briefly and the car continued to surge. I heard the engine make acceleration sound like I was speeding off a ramp to get on to a highway. Confused as to what was going on, I stepped on my brake twice. I then noticed I I had control again of the speed. I wasn't really sure what happened.

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4 Cruise Control problem of the 2018 Subaru Forester

Failure Date: 12/30/2019

On several occasions while driving on the highway, my eyesight feature suddenly disengages and my cruise control ceases to work and no lane assist or other safety features contained with the "eyesight package" work for extended periods of time. This has occurred when it is raining or snowing.

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5 Cruise Control problem of the 2017 Subaru Forester

Failure Date: 12/13/2019

I was driving on the high way for about 2 hours, 70 mph, gas was at about 1/8 full, but low gas light on. The gear shifter remained in d and the indicator on the dash said d. The engine revved as if it were in neutral and would not provide power to the wheels. The check engine, traction control, and cruise control lights came on, along with possibly others. The car began to slow since it was just revving in what appeared to be neutral while the gas pedal was pressed. Eventually I made it to the shoulder. I turned the car off for about 15 seconds then started it again. It struggled to start for a moment like the battery was low or it was cold outside, but still started on the first try. I shifted into d and began to move on the shoulder, but when the car when over about 10 or 15 mph, it would rev and not provide power to the wheels. I had the car towed to the dealer where they added gas, test drove it, said there was nothing wrong, and nothing that they could do.

6 Cruise Control problem of the 2018 Subaru Forester

Failure Date: 12/02/2019

The contact owns a 2018 Subaru Forester. The contact stated that while driving at various speeds, with the cruise control activated, the vehicle would accelerated independently without warning. The contact stated that the failure occurred for approximately 3 seconds before resuming normal operation. The vehicle was taken to mark miller Subaru (3535 state st, south salt lake, ut 84115) and an unknown dealer in austin, texas, however, neither dealer were able to provide a conclusive diagnosis of the vehicle. The manufacturer had not been notified of the failure. The vehicle had not been repaired. The failure mileage was approximately 31,000.

7 Cruise Control problem of the 2013 Subaru Forester

Failure Date: 09/18/2019

The cruise control light on the dash has come on by itself and is flashing constantly as soon as the vehicle is turned on. It cannot be turned off or on with the controls. This problem has caused the check engine light and the uneven traction light to come on as well. There was a recall for this exact same problem on the 2014 models. I own a 2013 model and it doing the same thing. Contacted Subaru main branch about the issue and they will not stand behind the problem even though the recognize the problem is the same in my vehicle as 2014 recall.

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8 Cruise Control problem of the 2015 Subaru Forester

Failure Date: 05/24/2019

Twice while driving on the interstate on a 3-4 hour trip going approximately 70 mph using cruise control with approximately 1/12 - 1/6 tank of gas, my engine began to rev and at the same time lost power and speed. The first time I pulled off the road, shut the engine off, waited approximately 10 minutes and was able to restart the engine and finish my trip. It happened the second time with mostly identical circumstances. I pulled off the road, turned off the engine, waited and was unable to start the engine. I had to tow my vehicle to a dealership. They ran diagnostics with nothing turning up. They were however able to start the car when they tried. This was extremely dangerous being in 70 mph traffic and having no speed control. I have the dealership paperwork from the service. Now the engine does not seem to have the normal power it usually does when accelerating.

9 Cruise Control problem of the 2017 Subaru Forester

Failure Date: 04/04/2019

I am writing in regard to fbi alert number 1-031716-psa. My husband and I believe that our 2017 Subaru Forester is being remotely exploited. Sep. 29, 2018 we purchased our Forester from tucson Subaru (4901 n. Oracle road tucson, az 85704). Oct. 3, 2018 we took car to tucson Subaru because car was braking when the brakes were not applied, and there was a diagnostic code in the power-train system. Dealer kept car and returned it to us oct. 4, 2018 stating that they could not duplicate the problem. The brake problem increased after receivng our car back. The following anomalous vehicle behavior began to occur, intermittently and now daily. 1)car accelerates on its own and when brake is lightly pressed. 2) when turning, car stops momentarily and at other times accelerates into the turn from the rear wheels causing the car to almost fishtail. 3)car self accelerates from the rear like it's being pushed. 4)car brakes when no brakes are applied, and when gas pedal is lightly pressed. 5)speed does not register correctly on speedometer when car self accelerates and self brakes. 6)wheels lose traction at random times making it like driving a boat on water. It feels like all manual controls disengage. 7)during anomalies, something in car causes difficulty in concentration to near passing out. Exiting car decreases symptoms. 8)something at front floor in car causes feet to heat up, vibrate, go numb, swell, and form small blood clots beneath the skin surface making it difficult to hold on the brake or gas. 9)the anomalies occur when a car tails us or stays a specific distance behind our car. All anomalies have occurred when there are other cars in the vicinity of our car, during city and highway driving (cruise control is off). Nov. 17, 2018 and Apr. 23, 2019, we took the car to tucson Subaru. Dealership stated that they could not duplicate these anomalies.

10 Cruise Control problem of the 2015 Subaru Forester

Failure Date: 02/14/2019

When highway driving multiple warning lights are illuminated on dash, traction control, eyesight, cruise control off, hill assist. The eyesight systems are disabled shutting off cruise control. When this happens the rear brakes light are not working. When the car is the shut off then restarted and the brake is depressed the car will not come out of park after starting. This happens when it is reset after the car sits off overnight. The last time I could not get it out of the park I went behind the brake pedal and move the brake switch and pressed the connection on top in. This reset the system and I was able to get the car out of park and all the warning light on the dash disappeared. The stoplight switch/brake switch part #83311fj001 is defective. On 3/1/19 Subaru announced a recall not sure if it's this part/issues but I am hoping it is.

11 Cruise Control problem of the 2019 Subaru Forester

Failure Date: 01/23/2019

When I start my car via Subaru starlink the following technical issues occur voice over bluetooth gets distorted, apple carplay does not connect or affects radio first was noticed Jan 23, 2019. Also, power rear gate door would fail and would not open with rear gate button, dash button or via key fob as this on and off problem also noticed after car is started via remote app starlink. Power gate problem reported first on Jan 23, 2019 and continues through the present date. Eyesight failed on Jul 06, 2019 when car was started via starlink, Jul 07, 2019 eyesight back on and failed again on Jul 08, 2019 when car was manually started from parking position. When eyesight fails it effect vehicle dynamic control which analyzes steering angle, engine speed and braking conditions. Also, cruise control fails to work ans well Subaru reverse automatic breaking. Total miles on the car 7321 as of Jul 08, 2019.

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12 Cruise Control problem of the 2016 Subaru Forester

Failure Date: 08/14/2018

On five different occurrences while the cruise control was on and we were driving at around 70 miles an hour on an interstate, our car would electronically put itself in neutral, the automatic gear shifter would physically remain in drive, the rpm's would go up to about 5500 rpms, because the car was slowing down and the cruise control was on. We would pull over to the side of the interstate and the engine will shut off after about 30 seconds. Three of the five times, the car would start after sitting for about 15 minutes. The third time the battery died after trying to start it a few times while it was cold out. The fifth time the car left us stranded on the interstate for two hours while we waited for a tow truck. We have notified Subaru every time that the car would do this. On the third time it happened, Subaru had us remove the remote starter we had purchased and installed at best buy. After having best buy remove the remote started, I installed a dashcam behind the driver to record the driver, dashboard and the shifter because Subaru could not find any evidence of this issue happening. The fourth and fifth time happened while we were on a family vacation out of state. The car was left at a dealership out of state and four weeks after the incident they determined it was a faulty fuel pump. I was told on the phone that they were unable to test if the fuel pump they removed was in fact faulty. Subaru told me they had a technician drive it for 500 miles and they didn't experience the same issue. Incidents were at the following mileages - dates: 31190 - may 27th, 2017 34383 - August 27th, 2017 approximately 42300 - February 2nd, 2018 51778 - August 9th, 2018 52129 - August 14th, 2018.

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13 Cruise Control problem of the 2016 Subaru Forester

Failure Date: 07/28/2018

2016 Subaru Forester xt with 57000 miles. The cel came on during a 5 minute drive and started to stall. After stopping and starting the car, the engine continuously sputtered. Cel came on, stability control disabled, traction control disabled, cruise control disabled. To keep the car from dying, driver had to rev engine. Driver took it to the dealership because the car was unsafe to drive (stalled in the middle of intersections). Cel was reset after dealership changed the O2 sensor. Car ran fine for 50 miles. Cel came on, stability control, traction control and cruise control were all disabled. Car would skid on wet surfaces. Car would stall. Car would lag on the throttle response and then accelerate at a very high-rate, resulting in near miss accidents. Returned to the dealership. Brake-light sensor was replaced first and cel reset. Issue appeared immediately afterwords and all fuel injectors had to replaced. Drove car from dealership and 1 day later, same problem appeared. Dealership replaced egr valve. Did not resolve the problem. As of August 20, 2018, the car is undriveable and with the dealership undergoing diagnostics. All incidents occurred while the vehicle was in motion driving on both a highway, city street, and making turns. The fault has not been successfully identified but all attempts at resolution have been on the fuel, throttle, and exhaust systems.

14 Cruise Control problem of the 2016 Subaru Forester

Failure Date: 02/02/2018

During periods of heavy rain, the vehicle appears to suffer major electrical issues. Since February of 2018, my vehicle has reported problems after a major storm with the eyesight camera system, abs, hill assist, and fuel gauge. Fyi-eyesight includes the dynamic cruise control, crash avoidance, and lane monitoring system. The issue has been reported to our Subaru dealer/maintenance team but they have not been able to discover the source of the issue.

15 Cruise Control problem of the 2015 Subaru Forester

Failure Date: 03/23/2017

Problem is with the Subaru "eyesight" system on this vehicle. The system has been sutting itself off more and more over the past few weeks until now, it shuts down the system and cruise control multiple times daily even at night. Daytime or whenever it wants to. The local dealer checked it and found no problem that he could see for it.

16 Cruise Control problem of the 2016 Subaru Forester

Failure Date: 11/19/2016

I've had the same issue happen on 2 separate occasions (October and November 2016) - while driving the car I bought brand new, and going appx. 75 mph down the interstate, driving approximately 2 hours straight on flat interstate, the rpm's all of a sudden shoot up and it feels like my car falls out of gear. The car essentially shuts down and fails to accelerate and slows down quickly, while totally unresponsive. We have to quickly pull off the road to avoid being hit. Several lights show on the dash (have photo) and the vehicle does not respond to acceleration. We had to shut the car off completely and turn it back on - no response to acceleration or anything. It did not respond until the 2nd time turning it off and back on. Upon bringing to dealership, they have not been able to pull any codes or duplicate the error (either time). They also had a Subaru field engineer look at it and found nothing. I am continuously sent away without a solution other than to "call roadside assistance" if it happens again, which puts myself and others in serious danger. The most recent time they put 300 miles on it and found that it "fell out of cruise control", but aren't offering to fix it and didn't actually duplicate the same error as I had. I'm afraid I'm going to get into a serious car accident and hurt myself or someone else the next time this happens. It feels like Subaru (or dealer) isn't owning up to this problem or possibly trying to cover it up to keep their good safety ratings. The dealership has told me that I'm "the only person in the whole united states reporting this issue", which I find very difficult to believe.

17 Cruise Control problem of the 2015 Subaru Forester

Failure Date: 11/06/2016

Most recent near-miss fatal incident happened on Nov. 6, 2016 driving on a highway at the speed of about 65- 68 miles , car suddenly died, and stopped completely without any warning signs and warning lights, it felt like car suddenly lost the power and completely stopped. When tried to re-start immediately, car didn't start. After a few minutes, car started. Total driving distance on the highway before this incident happened was about 260 miles. I was able to pull the car on the shoulder; I was driving in a right lane at the time of the incident. It could have been a major fatal accident, as I was driving on a 2 lane highway, 90 east thruway, because sudden change in the speed from 68 mph to zero speeds without any warning in a matter of less than 1 minute. There was lot of traffic on the thruway. Timing of the incident was at about 5 pm on Nov. 6, 2016. There were 2 other passengers in the car. This was the scariest experience I ever had. Car was not set for cruise control while driving on the highway. There were no emergency lights or signs visibly or no noise alert at all. I took the car to Subaru dealer for a check on 11/ 8/2016 and reported this incident. Subaru dealer in service reported that they didn't find the cause for this near fatal incident. Second near miss fatal incident occurred on April 21, 2016 at about 3 pm. I was backing up the care in a driveway, vehicle suddenly would not stop, breaks didn't work, I had no control of the steering wheel. I was able to put the vehicle in the park to gain control of the vehicle again. I took the care for a service and reported this incident to Subaru dealer on April 22, 2016. Subaru dealer service department were not able to find the reason for this terrible incident. Speed at the time of the incident was 5 mph, estimated.

18 Cruise Control problem of the 2016 Subaru Forester

Failure Date: 12/14/2015

Eyesight and cruise control intermittent shutdown and restart. On an increasingly frequent basis, when the cruise control and eyesight are engaged, both will disable and can be a few seconds to minutes before the eyesight re-enables and the cruise control can manually be re-engaged. When this happens, vehicle goes from auto-drive to manual-drive. Also, an e1 error appeared on the odometer display.

19 Cruise Control problem of the 2015 Subaru Forester

Failure Date: 12/01/2015

While starting the car with only 2. 2k miles the check engine light came on and disabled the vehicle dynamics control, the cruise control and the incline start assist leaving the vehicle without important safety features in bad weather conditions.

20 Cruise Control problem of the 2016 Subaru Forester

Failure Date: 10/08/2015

Car has 11,000 miles, automatic transmission. While driving straight on a highway using the cruise control set at 65 mph with the adaptive cruise control on (feet not touching the gas pedal or brake) the car engine rpm's began increasing till it reached the rev limiter. At the same time the engine rpm began revving high, the car began to coast as if it was in neutral. But the gear shift remained in drive. After a few seconds of the engine revving as high as it could, the engine shut off and I was able to get the car stopped. I had to put my hazards on and steer off to the shoulder to avoid getting hit from behind. This has happened to me twice. First time 10/8/15 the car would not start after I coasted to a stop and had to have it towed to the Subaru dealer. They hooked the car up to their computer for a diagnostic test and found no error codes. Second time this happened to me on 1/2/16 after stopping on the shoulder I was able to restart the car and drive home without using cruise control. The car is going back to the dealer for another test this Friday 1/8/16. This whole process probably takes about 30 second or so. But its very dangerous. Its almost as if the transmission is some how not engaged. Since the cruise is set at 65 mph it tries to increases engine rpm to maintain 65 mph speed but the transmission is not engaged so car does not accelerate. Cruise sees car slowing down so speeds up the engine to compensate. Cars still doesn't speed up. Eventually engine rpm maxes out for a few seconds and turns itself off. I feel like the problem lies with the transmission most likely or possibly the cruise control. I also notice when pulling out of a parking space going from reverse to drive it takes about 5 seconds for the transmission to engage. To the point that I roll back a few feet.

21 Cruise Control problem of the 2012 Subaru Forester

Failure Date: 04/08/2014

I want to also submit a statement about the problems I have had with my brakes,I also noticed others have had the same problems,as soon as I got the car I noticed the brakes were very soft. I took the car in,I was told they were fine. A couple weeks later I was in line at starbucks and the brakes went right to the floor,I pulled the emergency up narrowly missing the person in front of me. I called the dealer again,before I got the car back in again at dunkin dounuts it did the same thing. It had also started making a horrible smell and had no power. And a few other minor things. I took it in they said the brakes were fine,I argued they were not. The smell was supposedly some kind of fluid leaking on the muffler. Took it home brakes still kept doing the same thing,called back went back in the car was low on oil and the brakes were still doing the non existent thing,plus it still smelled bad and I had a list for them,they gave it an oil change,and said this time the brakes were fine but may need pads in 6,000 miles or so now the smell is normal thou,plus I told them it was not getting good gas milage and hitching,they said unless the engine light comes on they cant do anything. Well now lastly the rear seat belt works only occasionally,my brake light is on all the time and they only stop about half the time my tires are all worn out,at less than 10,000 miles which they say is normal (ok) and it stalls doesn't like to start,and is under recall it still smells bad,the cruise control only works when it feels like it,it uses oil,eats gas,and stalls doesn't like to start,and the brakes act like the anti lock feature is constant even when it shouldn't be?now after an accident and my air bags don't deploy I think it seems like a real trend here and I reported my accident to Subaru of America they don't seem to care.

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22 Cruise Control problem of the 2014 Subaru Forester

Failure Date: 12/04/2013

The adaptive cruise has not recognized stopped vehicles, and did not slow the vehicle down thus potentially contributing to a crash and injury. The car has been evaluated multiple times for this by the dealer and has not found a problem. The dysfunction continues; there were 4 incidents today where there was failure of the adaptive cruise control system to initiate any safety maneuvers to avoid a crash.

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23 Cruise Control problem of the 2014 Subaru Forester

Failure Date: 09/07/2013

When someone departs road on an exit and they are decelerating even if they are clear and out of the lane the car will practically stop on the highway, slamming on the brakes hard. Even under normal use of the cruise control the eyesight system does not engage the brakes slowly in a progressive pattern it hits them abruptly. I am in a congested area and have often had to override the system by hitting the brakes manually to disengage the system or floor the gas to prevent someone from rear ending me on the highway. I brought it to the dealers attention they say it is operating as it should and have brought it to Subaru corporate customer service attention on at least 3 occasions asking for a software update and have had no response. I believe the system is good but needs refinement of its software before someone gets hurt or killed.

24 Cruise Control problem of the 2012 Subaru Forester

Failure Date: 07/30/2013

The contact owns a 2012 Subaru Forester. The contact stated that whenever the check engine warning light illuminated, the cruise control would independently disable without warning. The vehicle was taken to the dealer where the technician stated that the vehicle was working according to standards. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,650 and the current mileage was 11,626.

25 Cruise Control problem of the 2012 Subaru Forester

Failure Date: 05/22/2012

After sharp acceleration the check engine light came on and stayed on. No other issues noted. Two months later with 7500 miles on the odometer, the same thing occurred but this time the cruise control light and the vehicle stabilization light came on as well. Cruise control did not work and I assume the stabilization didn't either.

26 Cruise Control problem of the 2008 Subaru Forester

Failure Date: 02/29/2012

I bought the car in may of 2008. On Feb. 29, the check engine light and the traction control light came on, as well as the cruise control light started flashing. I thought, why? I've only had it for almost 4 years and less than 50k miles. I checked my owner's manual, and the covered warranty is 5 yrs/ 50k miles, whichever comes first. I brought it to the dealership where I had bought the car from and an employee said that it is more than likely covered by warranty. On March 7th, 2012, I left my car at the dealership for diagnosis. They called me back, and informed me that it is not covered under warranty, because CA emission warranty is 3 yrs/50k miles whichever comes first. I told them that the owner's manual suggests that the warranty is 5 yrs/50k miles. The diagnosis codes were p2441 and that not only I spent $138 on diagnosis, the total cost to repair it is $1305. I declined the repair, because I, for one cannot afford it at this time, because I am on disability. I thought that they should honor Subaru's warranty. I checked various Subaru message boards, and I am not the only one with the same problem. A known Subaru specialist in our area also posted on a message board that they've gotten numerous calls about the same problem. They took pictures and sent it to Subaru. As of right now, we haven't heard anything from Subaru about any recalls. I think it should be recalled. Thank you for your time.

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27 Cruise Control problem of the 2012 Subaru Forester

Failure Date: 12/14/2011

My Forester has had the issue of misfiring on three occasions. It has been to the dealership for the first two, now they tell me I need to wait until they create a computer update, that my car has a "glitch in the computer". My cruise control becomes disabled, while driving and the check engine light flashes, along with vehicle dynamics control waring light also blinks. The dealership tells me the car will run properly, not to worry. The owner's manual states that the abs is poroblably malfunctioning. The first time this happened, they dealership said I may have had watery gas. It has now happened under the same conditions: going up grade and needing to accelerate. In a four month period, I have had this same unresolved issue, three times. Also the seat belts are on recall. When I called tohave the seat belt replaced, I was told they were on back order and would contact me.

28 Cruise Control problem of the 2012 Subaru Forester

Failure Date: 12/03/2011

While driving on a main route check engine light kicked on and proceeded to flash while the stability/traction control light came on disabling the traction control. This lasted approximately 10-15 seconds, all lights kicked off and seemed okay. A couple of days later the same thing happened only now the cruise control light was on and flashing, check engine was solid and stability/traction control light was on. At that time all the lights stay on until the codes are cleared, until that is done, stability/traction control and cruise control do not work.

29 Cruise Control problem of the 2006 Subaru Forester

Failure Date: 11/16/2011

The cruise control light has started flashing and the check engine light is on. It started out of the blue. The cruise control is not working. This seems to be a common problem among other Subaru owners and Subaru seems to have issued a service bulletin but they won't admit its their problem.

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30 Cruise Control problem of the 2011 Subaru Forester

Failure Date: 09/19/2011

The contact owns a 2011 Subaru Forester. The contact stated that when braking with the cruise control activated, the vehicle would abnormally accelerate. On one occasion while attempting to park the vehicle, there was an occurrence of abnormal acceleration and the contact crashed into the foundation of a building. The contact was not injured. The police were contacted and the vehicle was towed to an independent mechanic. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 11,000.

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31 Cruise Control problem of the 2001 Subaru Forester

Failure Date: 03/08/2011

Driving on highway at 75 mph with cruise control set. Tried to cancel cruise control with stalk, it did not disengage. Tried repeatedly, it did not disengage. Hit the brakes to cancel cruise control, it did not disengage (brakes only slowed car down). Stepped on the clutch to cancel cruise control, it did not disengage. When I stepped on the clutch and shifted into neutral, the engine revved all the way to redline and remained there (meaning the cruise control was still engaged). Coasted to side of road with clutch in, engine continued to rev at redline. . . Continued hitting cancel on the stalk, eventually revs settled down to idle. Manual transmission was non-operational after this incident.

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32 Cruise Control problem of the 2010 Subaru Forester

Failure Date: 02/28/2011

The contact owns a 2010 Subaru Forester. While the contact was driving approximately 60 mph with the cruise control activated, a rapid increase in speed occurred and vehicle failed to slow down. The emergency brake was engaged and the engine was turned off to stop the vehicle. The contact restarted the engine and resumed normal operation. The vehicle was taken to an authorized dealer where they were unable to duplicate the problem. The failure mileage was 38,000 updated 03/31/lj the consumer was able to turn off the ignition and used the emergency brake to stop the vehicle. Updated 04/28/11.

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33 Cruise Control problem of the 2010 Subaru Forester

Failure Date: 11/06/2010

We experienced brake failure twice on a trip 11/4/10 - 11/6/10. The first incident occurred on 11/4 while using cruise control. To slow for a vehicle in front of us, I hit the brake pedal. The brakes were not responsive and the cruise control remained active. Pumping the brake pedal in a few seconds deactivated the cruise control and the brakes returned. This occurred with a noticeable jerk. The second incident occurred 11/6 while on heading east on rt 30 coming down sidling hill. The cruise control was not in use. While attempting to brake to reduce speed going down the hill, the brakes completely failed. Repeated attempts to use the brake pedal failed to provide any braking. I used the parking brake to slow us down; however, the parking brake did not seem very effective. It took a considerable distance to come to a stop. I proceeded down the hill in a lower gear and at some point the brakes returned to use. There does not appear to be any reason as to why they failed or how or why they returned. The car has over 20,000 miles on it and this was the first incident of brake failure; although the situation with the cruise not deactivating had occurred once before. The car was taken to the dealer on 11/7. The dealer checked both the cruise and the braking system and found no problems. The dealer reported consulting with Subaru on the problem as well. On 11/12 at the suggestion of the dealer, I contacted Subaru customer service (ref#1-1157948155). Subaru's follow up was that the car was checked and found to be ok and we should drive it and see if it happens again. This was not acceptable and we opted for a replacement vehicle at considerable out of pocket expense. This vehicle should not be sold to someone else. It should be returned to Subaru to determine what caused the failures described.

34 Cruise Control problem of the 2004 Subaru Forester

Failure Date: 08/03/2010

On August 3, 201 while driving on the highway, my 2004 Subaru Forester suddenly began to accelerate. I could not keep my speed below 80-90 miles per hour, even when my foot was not on the accelerator. I had to keep my foot on the brakes at all times. I tried to engage and disengage the cruise control, in case that was the issue. I was fortunate to be close to my home and usual car repair service. I was able to get there by constantly adjusting the gear I was in and keeping the brake engaged at all times. I was almost in an accident when trying to turn into my garage. I was able to stop the car in the parking lot by turning off the engine and engaging the parking brake at the same time. By the time I was able to stop, my brakes were smoking. My abs unit on the car has since failed. The car's accelerator unit was found to be caked by some sort of gunk, and this caused the accelerator to be stuck open. Repairs cost more than $1200. 00.

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35 Cruise Control problem of the 2009 Subaru Forester

Failure Date: 06/20/2009

Vehicle: 2009 Subaru Forester limited, on 6/20/09 I experienced an incident of unintended acceleration. Cruise control was on. Before our exit I canceled the cruise control but left it "on". On the ramp, I let the car slow. At about 40 mph I moved the shift lever into sport mode, downshifted to 3rd gear, then 2nd, then braked to a stop. The car was stopped, in gear, idling. My foot was on the brake. Without warning, the engine raced and the car jolted forward about a foot; it would have continued but I increased pressure on the brake and stopped the car. The engine, with the car stopped and in gear, ran up over 2000 rpm. I immediately shifted into regular drive mode and then into neutral. Once in neutral, the engine briefly raced higher but then dropped to idle at about 700 rpm. I switched the cruise control off. Please note: to stop the car I did not move my foot; it was already on the brake, and I merely pressed harder. This is not a case of pedal confusion. The floor mats are in place. This is not a case of a floor mat interfering with the accelerator. At the time of the incident, we were not moving. I was not on the phone. I was not looking over my shoulder. I was not otherwise distracted. I was sitting still, waiting for the light to change, with my focus on the traffic stopped in front of me. In my view, this represents a dangerous defect in the vehicle, and needs to be corrected immediately. Please advise regarding your proposed resolution. I have advised Subaru via their website today but have not heard back. I am happy to be contacted for further details if needed.

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