Subaru Forester owners have reported 53 problems related to warnings (under the forward collision avoidance category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Subaru Forester based on all problems reported for the Forester.
Tcv valve failed and as a result rab and eyesight were disabled. The tcv has a known defective design and there is a bulletin about it. Mc-10208664-0001 https://static. Nhtsa. Gov/odi/tsbs/2022/mc-10208664-0001. Pdf.
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all problems of the 2019 Subaru Forester
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This is about a problem of which your agency is already aware. Subaru of America has been aware of a defective thermo control valve for almost a year (part 21319aa010). The part was redesigned since the initial part was subject to extreme corrosion. The redesigned part has the same part number as the original part. Subaru did not do any recall but instead waited for the parts to fail. When it fails on a car with safety features (called "eyesight"), each and every safety feature is permanently disabled until the redesigned part is installed. In addition, the engine runs too cool and there is little or no cabin heat. My car has been on the lot of my local dealership for 2 months with no end in sight. My car is covered by the original warranty and an extended warranty. Managers at the dealership have told me that they have no idea when the part will arrive, that it may be many months and that there are many people already waiting for the part. A 6-page letter by me to the general counsel of Subaru of America did not result in any direct response. By information and belief, this involves thousands of cars nationwide. By information and belief, dealerships are initially telling people the cars are still drivable despite the loss of all safety features since this what was initially told to me. I refused to accept the car in a defective unsafe condition. There may be thousands of cars being driven in which said safety features are fully disabled. Subaru claims the part has been on "back order" since March. By information and belief, based upon Subaru's own February 2022 service bulletin, it appears that the newly designed part is currently being installed on new cars at the factory thereby putting into question the "backorder" label. This analysis was enunciated in detail in my letter to Subaru of America's general counsel and there was no response contesting that allegation. Your agency's investigation and intervention are immediately required.
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all problems of the 2020 Subaru Forester
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Subaru has a known issue with a thermo control valve in Foresters. Apparently the part is failing all over the place and they redesigned the part and are replacing it. The problem is the part is backordered and the dealerships are telling people it is safe to drive the car. Our car completely shut off at highway speed. I have since learned this is happening to a number of other owners who were also told it was safe to drive it while the part is back ordered. This vehicle has a lot of advanced driver features and some or all of them are shut off when this happens. Very dangerous for them to tell people to keep driving it and the vehicle should be recalled to replace the defective part that is failing.
We have a 2017 Subaru Forester 2. 5i premium with eyesight with 58,582 miles. During the first week in June, 2022 the eyesight system failed and displayed an error message that stated to “see owner’s manual “. The owner’s manual stated ”take the vehicle to Subaru dealer for servicing” which we did on June 9, 2022. The Subaru servicing dealer’s statement from the diagnostic invoice states “checked for codes in all systems found code b2809 vdc malfunction in eyesight module. Checked code in vdc module found c1742 wheel cylinder pressure sensor ran test for code lead to needing vdc module replaced “. Subaru parts stated to the dealership that the part would not be available until July 30, 2022 when that date came I was notified that part would not be available until Aug. 8, 2022. I was notified again on Aug. 9, 2022 of another delay only this time indefinite as to when it may be available. Without the eyesight system the following safety functions that I am aware of do not work 1) adaptive cruise control, 2) emergency front braking, 3) lane departure and lane keeping assistance, 4) forward collision warning, and there may be other safety features that are connected to this system that I am not aware of.
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all problems of the 2017 Subaru Forester
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Car accelerated while I was parking in a parking spot and hit fence and unoccupied storefront.
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all problems of the 2016 Subaru Forester
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I was driving into the sunlight, and was slowing down due to utility pole work ahead. The car stalled, and engine shut off. The dash light indicated the eyesight was disabled. I was able to restart, but the incident was very concerning.
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all problems of the 2015 Subaru Forester
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Unknown system that failed but vehicle equiped with eyesight and all of Subaru safety features. Air bag did not deploy. Pulling into curbed parking space at city park. Speed <10 mph while in parking lot. Applied brake while pulling in space to park and car accelerated jumping the curb. The car was out of control and luckily heading into the woods. Tried to apply brake again but car kept accelerating. Car went approximately 10-12 feet and crashed into a tree. I suffered only stiffness and sore muscles from the seatbelt. An accident report was filed with local police department. No warning lamps, messages or other messages appeared prior to the incident.
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all problems of the 2018 Subaru Forester
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I have a crack running across the bottom of my windshield. I took the car to safelite for replacement. They do a pre-service check of the eyessight camera system which provides forward collision avoidance and lane departure warning. The scan revealed history code p00ff and a current code b280aa8. The safelite technician advised they could not replace the windshield until the codes were removed. Then they could replace the windshield and calibrate the eyesight system. They also stated I had to go to a dealer code removal. I contacted brunswick Subaru (dealer where I purchased the vehicle) and they stated they could only calibrate after the windshield was replaced. Another dealer (ganley Subaru) stated the same thing. Problem - the windshield cannot be replaced with the codes and the dealer cannot remove the codes (by recalibration) until the windshield is replaced. I am left with driving the car with a broken windshield. Please help.
Temperature dropped to -20 and large crack randomly appeared on driver side windshield. This crack has caused the eyesight safety feature to not work meaning I don’t have lane departure warning or forward collision warning. Informed my warranty does not cover the windshield repair or required camera recalibration.
I was on a sharp incline at idle behind a line of cars, waiting for the light to turn green and my Subaru forrester surged forward, out of my control, and hit the back of the vehicle in front of me, causing damage to my vehicle and the one in front of me. I questioned the Subaru service center regarding it and they did not have a means to report the incident to Subaru for investigation, but offered to do a service check on the transmission of the car. Coincidentally (or of uncertain significance), I had been waiting on a back ordered part from Subaru for a malfunctioning thermal control valve that caused a check engine light to be continually displayed on my dash, disabling some of the safety features of the vehicle. They assured me that the malfunctioning part would have nothing to do with any surging problems and that it was safe to drive the car until the part could be replaced.
Windshield cracked around September 10 of 2021. Forward warning went off at times since crack. I had windshield replaced and new windshield cracked 4 months later. I must pay $500. 00 deductible. Now the crack on new windshield is 3 weeks old and has spread to approximately 15 inches. Windshield must be replaced again. Forward safety now goes off at times as with previous windshield when it was cracked.
Subaru eyesight technology has a pre collision feature along with lane departure feature. Latter can be turned off permanently, the pre-collision feature cannot. Number of instances where this has malfunctioned in a way that is unsafe. Driving in upstate NY on foggy morning, winding hilly roads, 50mph roads. Road had a driveway with a parked car not moving, parked and the pre collision system tried to break, so slowed down the car but there was another coming behind from a hilly turn, not aware I would suddenly slow, especially as I did not anticipate the car would try to put on breaks on its own for a parked unmoving car. No collision resulted fortunately, but unsafe if the car behind had not been able to slow to accomodate for the faulty detection by Subaru’s eyesight, thinking the parked unmoving car was a sudden stopping vehicle in front of me, when the winding road was actually clear for me to continue driving. Another incident on another road where a series of 4-5 cars driving constant speed, fixed distance from each other, then first car signalled to turn right and stopped; cars behind just went around them slightly as they were waiting to turn, and I was going to follow suit, the train of cars in front of me, when suddenly eyesight pre collision detected that turning vehicle as something to try to brake for, and the car behind me did not expect the sudden breaking attempt to slow down, and again, close call, no collision resulted but unsafe when the human driver was expecting to continue along with the other train of cars and not expecting a sudden stop. I have called Subaru both dealership and main office but informed there is no way to permanently disable the pre collision setting in the car. Concerned that if this feature is on, and erroneously detects an object in front, such as that parked unmoving car, in other situations the cars behind me may not be able to accomodate the attempts at sudden breaking by the Subaru eyesight technology. Dangerous.
My cars windshield has cracked from the base up over 12 inches. The curious thing about it is I have not driven it in three weeks due to foot surgery and it has been parker. There are no trees or possibility of debris nearby. I didn't have a crack before my surgery, my car had not been driven nor has it been tampered with. I have a camera on it 24 hours a day that notifies me if anyone comes near. The crack is deep and long and Subaru has been reported for the safety of it's windshields being defective. Since I haven't driven anywhere it is concerning that my windshield has cracked so badly.
Windshield cracked sometime between 2/16/21 and 3/4/21. Vehicle was purchased as pre-owned certified on 2/13/21 from dealership. Came out to go to work on 3/4/21 and found large crack across windshield. I had no instances of objects hitting windshield while driving that would have caused initial crack. Internet search revealed numerous Subaru owners complaining of defective windshields in model years from 2017 - 2019. Cost to replace windshield and recalibrate eyesight feature expected to cost in excess of $1,000. Subaru customer service contacted and advised to take vehicle to dealership to determine if this is due to manufacturers defect. Case #1-66770999440.
The car has 12600ish miles. There are no rock chips, etc. The windshield cracked for no apparent reason. It didn't have any when we parked last night and now there is a 6 inch crack coming from the bottom center. There were no instances of rocks, driving over bumps, etc. The car didn't have a crack when we parked it last night and all of the sudden does today.
Have less then 10,000 miles on my vehicle. I purchased it brand new. When I tried to start it today, the steering wheel seemed locked and the error message came on. It's parked in a semi-heated garage at home.
The contact owns a 2019 Subaru Forester. The contact stated that while driving approximately 70 mph, the forward collision avoidance system activated, and the vehicle immediately decelerated to 56 mph. The failure was intermittent but had occurred several times over 5 years. The contact had to manually turn off the forward collision avoidance system to avoid the failure. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
My vehicle was parked at my place of employment, I exiting my work and got in the vehicle and noticed a chip in the windshield that was not previously there. I drove straight home, after parking in the garage the windshield then began to crack and spider out.