Suspension Noise Problems of Subaru Impreza

Since the end of 2018, about 6 months after acquiring the vehicle lease, I started to hear noises while driving the car. They sounded like creaky noises you'd hear from a car that was 10+ years old. At first, jim burke Subaru dealership said they did not hear the sound, then after another four or five months went by I decided to take my car in again. It was so loud at that point that they kept my car to work on it. Over the course of a year they have kept my car about 5+ times, replaced the suspension system, replaced the ball joints and now have labeled it as a "spot weld" issue that must have occurred when the car was made in the factory. This sound occurs when driving the car around town but not over 45 mph. It is mainly on the passangers side but I have heard it previously on the drivers side. Subaru corporate has offered me either a warranty extension on the car if I choose to keep it or a voucher for $2,500 if I wanted to trade in the car at the end of my lease. In December of 2019 I agreed to this but since then I have taken my car back into the dealership and after a months time of working on the car they still have not been able to repair the issue. I then contacted Subaru corporate again and they said they are "not obligated to replace the vehicle, only repair the issue". The amount of hours I have spent taking my car to the dealership and now feeling unsure of the strength of the body of the car or the integrity of the manufactured vehicle I am stuck with a $256 lease payment every month until summer of 2021. I am paying for the same amount someone else is paying for a nice, well functioning car. At what point is Subaru responsible for replacing the vehicle? all repairs and documentation of this issue has occurred through jim burke Subaru. I can provide documents from the dealership if this would support any reason for investigation.

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The contact owns a 2002 Subaru Impreza. While reversing from a parking space, a popping sound emitted from the vehicle and the steering wheel seized without warning. The vehicle was towed to the dealer where it was diagnosed that the front driver and passenger side lower control arms fractured and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The vehicle was not included in NHTSA campaign number: 11v464000 (suspension). The failure mileage was 145,466.

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The contact owns a 2002 Subaru Impreza. The vehicle was included in NHTSA campaign id number: 11v464000 (suspension:front:control arm:lower arm) and was taken to the dealer for the recall repairs. The technician advised that the front lower control arm would not have to be replaced. Instead, the technician added rust proof to the front lower control arm. Approximately one month later while driving approximately 25 mph, the contact heard a banging and grinding sound coming from the front end of the vehicle. The vehicle was towed to the dealer for diagnostic testing. The technician advised that the front lower control arm separated and fractured the sway bar linkages. The wheel was pushed inward into the wheel well, causing body damage to the vehicle. The technician advised the contact the lower control arm, bushings and sway bar linkages would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 159,500.

The contact owns a 2005 Subaru Impreza. The contact stated that while driving at various speeds, he noticed a loud clunking noise. He later inspected the vehicle and discovered that the driver side front lower control arm was fractured due to corrosion. The vehicle was not inspected by a dealer nor repaired. The manufacturer was contacted and they advised him that the vehicle was not included in NHTSA campaign id number 11v464000 (suspension:front:control arm:lower arm). The failure mileage was approximately 72,000.

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1. At about 12000 miles,the right rear of vehicle began to make a knocking noise while going over bumps,braking or accelerating is more evident at low speeds but is still present at higher velocities. 2. The failure is currently still existent,the right rear of vehicle has about 1/4 in loose play before the rear strut binds. This affects handling of vehicle during turns or emergency maneuvers as the suspension is not well controlled by strut binding. When coming to a stop,one can feel the right rear corner of vehicle settle and hear a knocking sound. This issue twice sent the vehicle out of control while turning to the left on bumpy roads and fortunately no one was injured and no damage was done. This defect has been talked about at great length in various Subaru Impreza sti forums and is referred to as the"rear strut clunk" and it can affects both sides of vehicle. Model year 2004 and 2005 Subaru Impreza sti are involved in this. It is possible that my 2006 and 2007 are as well but I haven't checked. 3. The dealer has replaced the upper strut mount a few times to no avail. The defective parts are still on the vehicle.

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Banging sound from suspension going over the bump.

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With around 6,000 miles on my 05 Impreza wrx sti a clunking noise appeared in the rear right side suspension assembly. The dealer inspected and found a damaged strut.